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Zeitoptima bei Bankdienstleist...
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Beziehungsmarketing
25,502
Relationship marketing
25,502
Consumer behaviour
9,312
Konsumentenverhalten
9,312
Kundenzufriedenheit
5,581
Customer satisfaction
5,579
Bankgeschäft
4,962
Banking services
4,778
Zeit
4,617
Time
4,616
Dienstleistungsqualität
4,172
Service quality
4,172
Theory
3,993
Theorie
3,992
Deutschland
3,049
Germany
3,000
Brand management
2,596
Markenführung
2,596
Bank
2,514
Lieferantenmanagement
2,241
Supplier relationship management
2,241
Social Web
2,085
Social web
2,085
USA
1,993
United States
1,977
Marketingmanagement
1,926
Marketing management
1,905
Markenimage
1,902
Brand image
1,900
Electronic Commerce
1,770
E-commerce
1,708
Online-Marketing
1,610
Internet marketing
1,591
Customer integration
1,536
Kundenintegration
1,536
Kundenwert
1,500
Customer value
1,473
Vertrauen
1,444
Confidence
1,439
Einzelhandel
1,372
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6,327
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23,385
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72
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Sammelwerk
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Aufsatzsammlung
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Case study
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Fallstudie
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Ratgeber
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Bibliografie enthalten
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Bibliography included
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Guidebook
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Konferenzschrift
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Lehrbuch
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Conference paper
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Konferenzbeitrag
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Textbook
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Conference proceedings
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Handbook
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Handbuch
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Collection of articles written by one author
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Sammlung
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Reprint
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Amtsdruckschrift
44
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Glossar enthalten
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Bruhn, Manfred
118
Homburg, Christian
110
Kumar, V.
79
Huber, Frank
56
Verhoef, Peter C.
55
Han, Heesup
54
Hollebeek, Linda D.
51
Herrmann, Andreas
50
Bauer, Hans H.
48
Piller, Frank T.
48
Stauss, Bernd
44
Krafft, Manfred
43
Mattila, Anna S.
40
Ongena, Steven
40
Palmatier, Robert W.
40
Beck, Thorsten
39
Gil Saura, Irene
37
Stock-Homburg, Ruth
35
Hippner, Hajo
33
Smith, Alan D.
33
Wiedmann, Klaus-Peter
33
Reichwald, Ralf
32
Svensson, Göran
32
Thaichon, Park
32
Van den Poel, Dirk
32
Wilde, Klaus D.
32
Hadwich, Karsten
31
Mittal, Vikas
31
Neslin, Scott A.
31
Prentice, Catherine
31
Evanschitzky, Heiner
30
Sheth, Jagdish N.
30
Grewal, Dhruv
29
Loureiro, Sandra Maria Correia
29
Matzler, Kurt
29
Reinartz, Werner J.
29
Töpfer, Armin
29
Georgi, Dominik
28
Hamermesh, Daniel S.
28
Kleinaltenkamp, Michael
28
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Institution
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National Bureau of Economic Research
136
Springer Fachmedien Wiesbaden
93
Basel Committee on Banking Supervision
21
IGI Global
19
Edward Elgar Publishing
12
World Bank
12
Verlag Dr. Kovač
11
American Marketing Association
10
Nomos Verlagsgesellschaft
10
Springer-Verlag GmbH
10
Books on Demand GmbH <Norderstedt>
9
Springer International Publishing
9
Harvard Graduate School of Business Administration
8
Haufe-Lexware GmbH & Co. KG
8
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
7
Eric Cuvillier <Firma>
6
Erich-Schmidt-Verlag
6
Europäische Investitionsbank
6
Fördergesellschaft Marketing an der Universität Augsburg
6
Logos Verlag Berlin
6
Shaker Verlag
6
Technische Universität Dresden
6
Universität Mannheim
6
Universität St. Gallen
6
Verlag Franz Vahlen
6
W. Kohlhammer GmbH
6
AMACOM
5
Bangladesh Institute of Bank Management
5
Bank für Internationalen Zahlungsausgleich / Währungs- und Wirtschaftsabteilung
5
Federal Deposit Insurance Corporation <Washington, DC>
5
Finansovyj Universitet
5
Information Resources Management Association
5
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
5
SUERF - The European Money and Finance Forum
5
Svenska Handelshögskolan <Helsinki>
5
Wiley-VCH
5
Erasmus Research Institute of Management
4
Europäisches Parlament / Policy Department for Economic, Scientific and Quality of Life Policies
4
Fachhochschule Reutlingen / European School of Business
4
Helmut-Schmidt-Universität
4
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Journal of business research : JBR
659
Journal of retailing and consumer services
588
Industrial marketing management : the international journal for industrial and high-tech firms
416
SpringerLink / Bücher
395
International journal of hospitality management
303
The journal of services marketing
229
The journal of business & industrial marketing
207
The service industries journal
195
Journal of strategic marketing
173
Journal of the Academy of Marketing Science
173
Working paper / National Bureau of Economic Research, Inc.
150
International journal of electronic customer relationship management : IJECRM
144
NBER working paper series
135
Journal of marketing
126
International journal of contemporary hospitality management
122
Tourism management : research, policies, practice
122
Journal of travel and tourism marketing
120
Journal of service research : JSR
118
NBER Working Paper
117
Gabler Edition Wissenschaft
116
Journal of hospitality marketing & management
116
Journal of service management
111
Psychology & marketing
111
Cogent business & management
110
The journal of product & brand management
110
Marketing intelligence & planning
108
Asia Pacific journal of marketing and logistics
107
Journal of retailing
107
The journal of brand management : an international journal
107
Springer eBook Collection
103
Discussion paper / Centre for Economic Policy Research
99
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
European journal of marketing : EJM
96
Services marketing quarterly
96
The international journal of bank marketing : IJBM
95
European journal of operational research : EJOR
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
90
Journal of marketing management : MM
83
Management science : journal of the Institute for Operations Research and the Management Sciences
83
Service business
82
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Source
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ECONIS (ZBW)
USB Cologne (EcoSocSci)
763
USB Cologne (business full texts)
109
EconStor
106
OLC EcoSci
9
RePEc
8
BASE
5
ArchiDok
1
Other ZBW resources
1
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1
The year 2000 challenge to international banking and finance : hearing before the Committee on Banking and Financial Services, House of Representatives, One Hundred Fifth Congress,...
1998
Persistent link: https://www.econbiz.de/10001367159
Saved in:
2
Paying for convenience : attractiveness and revenue potential of time-based delivery services
Goebel, Philipp
;
Moeller, Sabine
;
Pibernik, Richard
- In:
International journal of physical distribution & …
42
(
2012
)
6
,
pp. 584-606
Persistent link: https://www.econbiz.de/10009579244
Saved in:
3
Consumer-brand relationships : a contrast of nostalgic and non-nostalgic brands
Kessous, Aurélie
;
Roux, Elyette
;
Chandon, Jean-Louis
- In:
Psychology & marketing
32
(
2015
)
2
,
pp. 187-202
Persistent link: https://www.econbiz.de/10010527177
Saved in:
4
The 38-percent-solution : empirical generalizations for repeat viewing of television programs
Danaher, Peter J.
;
Dagger, Tracey S.
- In:
Journal of advertising research
52
(
2012
)
2
,
pp. 225-233
Persistent link: https://www.econbiz.de/10009618393
Saved in:
5
A priori orienteering with time windows and stochastic wait times at customers
Zhang, Shu
;
Ohlmann, Jeffrey W.
;
Thomas, Barrett W.
- In:
European journal of operational research : EJOR
239
(
2014
)
1
,
pp. 70-79
Persistent link: https://www.econbiz.de/10010403690
Saved in:
6
When thigs go wrong, don't rely on committed consumers : effects of delayed product launches on brand trust
Herm, Steffen
- In:
The journal of product innovation management : an …
30
(
2013
)
1
,
pp. 70-81
Persistent link: https://www.econbiz.de/10009703625
Saved in:
7
Understanding service retention within and across cohorts using limited information
Schweidel, David A.
;
Fader, Peter
;
Bradlow, Eric T.
- In:
Journal of marketing
72
(
2008
)
1
,
pp. 82-94
Persistent link: https://www.econbiz.de/10003643026
Saved in:
8
Die Dimension Zeit im Dienstleistungsmarketing
Aleff, Hans-Jörg
-
2002
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001666487
Saved in:
9
Die Bedeutung der Determinante Zeit in Kaufentscheidungsprozessen
Enke, Margit
;
Schäfer, Michael J.
-
2001
Persistent link: https://www.econbiz.de/10001626277
Saved in:
10
The impact of waiting time guarantees on customers' waiting experiences
Kumar, Piyush
;
Kalwani, Manohar U.
;
Dada, Maqbool
-
1997
Persistent link: https://www.econbiz.de/10000971319
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