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The impact of internal marketing efforts in distribution service operations
Keller, Scott B.; Lynch, Daniel F.; Ellinger, Alexander E. - 2009
Persistent link: https://www.econbiz.de/10003836687
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A step toward defining a customer-centric taxonomy for managing logistics personnel
Keller, Scott B.; Voss, M. Douglas; Ozment, John - In: Journal of business logistics : JBL 31 (2010) 2, pp. 195-214
Persistent link: https://www.econbiz.de/10008779136
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The empowerment of frontline service staff in 3PL companies
Ellinger, Alexander E.; Keller, Scott B.; Elmadağ … - In: Journal of business logistics : JBL 31 (2010) 1, pp. 79-98
Persistent link: https://www.econbiz.de/10003985929
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Research on personnel issues published in leading logistics journals : what we know and don't know
Keller, Scott B.; Ozment, John - In: The international journal of logistics management 20 (2009) 3, pp. 378-407
Persistent link: https://www.econbiz.de/10009525894
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A compendium of multi-item scales utilized in logistics research (2001-10) : progress achieved since publication of the 1973-2000 compendium
Keller, Scott B.; Hochard, Kimberly; Rudolph, Thomas; … - In: Journal of business logistics : JBL 34 (2013) 2, pp. 85-93
Persistent link: https://www.econbiz.de/10009766756
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Consumer generalization of nutrient content claims in advertising
Andrews, J. Craig; Netemeyer, Richard G.; Burton, Scot - 1996
Persistent link: https://www.econbiz.de/10000957472
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How modification of nutrition fact panel influences consumers at risk for heart disease : the case of trans fat
Howlett, Elizabeth; Burton, Scot; Kozup, John - In: Journal of public policy & marketing : JPP & M ; an … 27 (2008) 1, pp. 83-97
Persistent link: https://www.econbiz.de/10003717438
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Food for thought : how will the nutrition labeling of quick service restaurant menu items influence consumers' product evaluations, purchase intentions, and choices?
Burton, Scot; Howlett, Elizabeth; Tangari, Andrea Heintz - In: Journal of retailing 85 (2009) 3, pp. 258-273
Persistent link: https://www.econbiz.de/10003892350
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Coming to a restaurant near you? : potential consumer responses to nutrition information disclosure on menus
Howlett, Elizabeth A.; Burton, Scot; Bates, Kenneth; … - In: Journal of consumer research : JCR ; an … 36 (2009/10) 3, pp. 494-503
Persistent link: https://www.econbiz.de/10003895847
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The moderating influence of consumers temporal orientation on the framing of societal needs and corporate responses in cause-related marketing campaigns
Tangari, Andrea Heintz; Folse, Judith Anne Garretson; … - In: Journal of advertising : official publication of the … 39 (2010) 2, pp. 35-50
Persistent link: https://www.econbiz.de/10003986800