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ECONIS (ZBW)
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"Unserved" interpretations of service satisfaction
Singh, Sangeeta
;
Duque, Lola C.
-
2009
Persistent link: https://www.econbiz.de/10003972696
Saved in:
2
Moderating role of stress in evaluating negative services : encounters with the police
Singh, Sangeeta
;
Duque, Lola C.
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 231-241
Persistent link: https://www.econbiz.de/10009548669
Saved in:
3
A framework for analysing higher education performance : students' satisfaction, perceived learning outcomes, and dropout intentions
Duque, Lola C.
- In:
Total quality management & business excellence : an …
25
(
2014
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10010234664
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4
A framework for analyzing performance in higher education
Duque, Lola C.
-
2013
Persistent link: https://www.econbiz.de/10011575355
Saved in:
5
Overcoming skepticism towards cause related claims : the case of Norway
Singh, Sangeeta
;
Kristensen, Lene
;
Villaseñor, Erika
- In:
International marketing review
26
(
2009
)
3
,
pp. 312-326
Persistent link: https://www.econbiz.de/10009522601
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6
Brand performances in social media
Singh, Sangeeta
;
Sonnenburg, Stephan
- In:
Journal of interactive marketing : a quarterly …
26
(
2012
)
4
,
pp. 189-197
Persistent link: https://www.econbiz.de/10009631567
Saved in:
7
Marketing for technologies : S-D logic and the open innovation paradigm
Cesaroni, Fabrizio
;
Duque, Lola C.
-
2010
Persistent link: https://www.econbiz.de/10003972658
Saved in:
8
Cross-cultural comparisons of consumer satisfaction ratings : a perspective from Albert Hirschman's theory
Duque, Lola C.
;
Lado Coustré, Nora
- In:
International marketing review
27
(
2010
)
6
,
pp. 676-693
Persistent link: https://www.econbiz.de/10008778771
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9
Utilitarian and hedonic promotional appeals of 99-ending prices : the influence of decision-making style
Gaston-Breton, Charlotte
;
Duque, Lola C.
- In:
European journal of marketing : EJM
49
(
2015
)
1/2
,
pp. 212-237
Persistent link: https://www.econbiz.de/10010519469
Saved in:
10
Current marketing practices and market orientation in the context of an emerging economy : the case of Uruguay
Lado Coustré, Nora
;
Duque, Lola C.
;
Álvarez Bassi, Daniel
- In:
Journal of small business management : JSBM ; a joint …
51
(
2013
)
4
,
pp. 602-616
Persistent link: https://www.econbiz.de/10010196013
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