Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"econis"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Services marketing
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsmarketing
4
Services marketing
4
Dienstleistung
2
Dienstleistungssektor
2
Management
2
Personalauswahl
2
Personalbeschaffung
2
Personnel selection
2
Recruitment
2
Service industry
2
USA
2
United States
2
Befragung
1
Bewertung
1
Business start-up
1
Conjoint analysis
1
Conjoint-Analyse
1
Dependability and safety instrument
1
Dienstleistungsqualität
1
Empirical method
1
Empirische Methode
1
Evaluation
1
Forschung
1
Fundraising
1
Interview
1
Marketing
1
Marketing management
1
Marketingmanagement
1
Nonprofit management
1
Nonprofit marketing
1
Nonprofit organization
1
Nonprofit-Management
1
Nonprofit-Marketing
1
Nonprofit-Organisation
1
Pioneering founders
1
Psychometric test
1
Recruitment effectiveness
1
Recruitment efficiency
1
Research
1
Selection
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
5
Book / Working Paper
5
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Lehrbuch
3
Textbook
3
Case study
2
Fallstudie
2
Glossar enthalten
2
Glossary included
2
Aufsatz im Buch
1
Book section
1
more ...
less ...
Language
All
English
10
Author
All
Bateson, John E. G.
10
Hoffman, K. Douglas
3
Wirtz, Jochen
3
Burke, Eugene
2
Vaughan, Carly
2
Berry, Leonard L.
1
Bitner, Mary Jo
1
Boulding, William
1
Bowen, David E.
1
Brown, Stephen Walter
1
Burke, Eugene F.
1
Chase, Richard B.
1
Edvardsson, Bo
1
Fisk, Raymond P.
1
Grönroos, Christian
1
Hoffman, Kenneth Douglas
1
Kenyon, Alexandra K.
1
Parasuraman, A.
1
Reibstein, David
1
Schneider, Benjamin
1
Vaughan, Carly J.
1
Wood, Emma H.
1
Zeithaml, Valarie A.
1
more ...
less ...
Published in...
All
Fundamentals of marketing research ; Vol. 6
1
Harvard business review : HBR
1
Journal of service management
1
Managing service quality : MSQ ; an international journal
1
Organizational dynamics : a quarterly review of organizational behavior for professional managers
1
Source
All
ECONIS (ZBW)
USB Cologne (EcoSocSci)
8
RePEc
3
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Services marketing : concepts, strategies and cases
Hoffman, Kenneth Douglas
;
Bateson, John E. G.
;
Wood, Emma H.
-
2009
Persistent link: https://www.econbiz.de/10009012568
Saved in:
2
Managing services marketing : text and readings
Bateson, John E. G.
;
Hoffman, K. Douglas
-
1999
-
4. ed.
Persistent link: https://www.econbiz.de/10001354939
Saved in:
3
Psychometric sifting to effeciently select the right service employees
Bateson, John E. G.
;
Wirtz, Jochen
;
Burke, Eugene
; …
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 418-433
Persistent link: https://www.econbiz.de/10010422332
Saved in:
4
Sifting to efficiently select the right service employees
Bateson, John E. G.
;
Wirtz, Jochen
;
Burke, Eugene F.
; …
- In:
Organizational dynamics : a quarterly review of …
43
(
2014
)
4
,
pp. 312-320
Persistent link: https://www.econbiz.de/10010465725
Saved in:
5
Services marketing : concepts, strategies & cases
Hoffman, K. Douglas
;
Bateson, John E. G.
-
2017
-
Fifth edition
Persistent link: https://www.econbiz.de/10011861854
Saved in:
6
When hiring, first test, and then interview
Bateson, John E. G.
;
Wirtz, Jochen
;
Burke, Eugene
; …
- In:
Harvard business review : HBR
91
(
2013
)
11
,
pp. 34
Persistent link: https://www.econbiz.de/10010196177
Saved in:
7
Services marketing : concepts, strategies & cases
Hoffman, K. Douglas
;
Bateson, John E. G.
-
2006
-
3. ed., international student ed.
Persistent link: https://www.econbiz.de/10003390097
Saved in:
8
Building hope : leadership in the nonprofit world
Bateson, John E. G.
-
2008
-
1. publ.
Persistent link: https://www.econbiz.de/10003527153
Saved in:
9
Conjoint analysis reliability : empirical findings
Reibstein, David
;
Bateson, John E. G.
;
Boulding, William
-
2007
Persistent link: https://www.econbiz.de/10003541600
Saved in:
10
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
