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Online retailing and relations...
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Beziehungsmarketing
25,621
Relationship marketing
25,607
Electronic Commerce
22,000
E-commerce
21,094
Konsumentenverhalten
14,770
Consumer behaviour
14,769
Online-Handel
11,433
Online retailing
11,429
Kundenzufriedenheit
6,151
Customer satisfaction
6,149
Internet
5,163
Dienstleistungsqualität
4,623
Service quality
4,623
Social Web
4,345
Social web
4,345
Online-Marketing
4,238
Deutschland
4,225
Germany
4,171
Internet marketing
4,158
Theorie
4,064
Theory
4,064
Lieferantenmanagement
3,209
Supplier relationship management
3,209
Einzelhandel
2,909
Retail trade
2,879
Brand management
2,836
Markenführung
2,836
Digitalisierung
2,368
Vertrauen
2,317
USA
2,314
Confidence
2,311
Marketingmanagement
2,294
United States
2,288
Marketing management
2,267
Digitization
2,217
Markenimage
2,132
Brand image
2,129
Welt
1,883
World
1,883
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1,828
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Case study
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Fallstudie
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Lehrbuch
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Ratgeber
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Bruhn, Manfred
115
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108
Kumar, V.
79
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75
Heinemann, Gerrit
73
Verhoef, Peter C.
70
Wirtz, Bernd W.
70
Kollmann, Tobias
68
Huber, Frank
63
Alt, Rainer
59
Han, Heesup
55
Herrmann, Andreas
55
Hollebeek, Linda D.
54
Piller, Frank T.
49
Thaichon, Park
47
Wiedmann, Klaus-Peter
47
Smith, Alan D.
46
Mattila, Anna S.
45
Palmatier, Robert W.
44
Stauss, Bernd
44
Krafft, Manfred
43
Hudetz, Kai
40
Skiera, Bernd
40
Albers, Sönke
39
Gil Saura, Irene
39
Reichwald, Ralf
39
Walsh, Gianfranco
39
Swoboda, Bernhard
37
Grewal, Dhruv
36
Neslin, Scott A.
36
Usman, Osly
36
Evanschitzky, Heiner
35
Hippner, Hajo
35
Fritz, Wolfgang
34
Ockenfels, Axel
34
Peitz, Martin
34
Stock-Homburg, Ruth
34
Wilde, Klaus D.
34
Ahlert, Dieter
33
Dwivedi, Yogesh Kumar
33
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IGI Global
162
Springer Fachmedien Wiesbaden
148
National Bureau of Economic Research
122
OECD
106
Organisation for Economic Co-operation and Development
34
Europäische Kommission
30
World Bank Group
28
UNCTAD
25
Deutsche Bank <Frankfurt am Main> / Research
24
Edward Elgar Publishing
20
Nomos Verlagsgesellschaft
20
Books on Demand GmbH <Norderstedt>
19
Springer-Verlag GmbH
17
Information Resources Management Association
15
International Trade Centre
14
Verlag Dr. Kovač
14
RWTH Aachen
13
Universität St. Gallen
13
World Bank
13
Springer Gabler <Firma>
12
American Marketing Association
11
Haufe-Lexware GmbH & Co. KG
11
Verlag Franz Vahlen
11
World Trade Organization
11
AMACOM
10
Vereinte Nationen / Economic and Social Commission for Asia and the Pacific
10
Erich-Schmidt-Verlag
9
Technische Universität Dresden
9
UNCTAD / Secretariat
9
Universität Mannheim
9
Weltwirtschaftsforum
9
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8
Europäische Kommission / Gemeinsame Forschungsstelle
8
Europäische Kommission / Generaldirektion Informationsgesellschaft
8
Springer International Publishing
8
Wiley-VCH
8
epubli GmbH
8
Competence Center E-Commerce <Bochum>
7
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
7
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
7
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Published in...
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Journal of retailing and consumer services
938
Journal of business research : JBR
896
SpringerLink / Bücher
495
Industrial marketing management : the international journal for industrial and high-tech firms
483
International journal of hospitality management
374
Electronic commerce research
250
The journal of services marketing
244
The journal of business & industrial marketing
242
The service industries journal
229
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
212
Journal of the Academy of Marketing Science
205
Journal of strategic marketing
194
European journal of operational research : EJOR
189
International journal of electronic marketing and retailing : IJEMR
187
Journal of retailing
185
Journal of internet commerce
180
Management science : journal of the Institute for Operations Research and the Management Sciences
180
International journal of business information systems : IJBIS
167
International journal of production economics
166
International journal of electronic customer relationship management : IJECRM
162
Cogent business & management
157
Journal of marketing
157
Journal of travel and tourism marketing
156
Asia Pacific journal of marketing and logistics
155
Tourism management : research, policies, practice
155
Psychology & marketing
154
Journal of hospitality marketing & management
153
International journal of contemporary hospitality management
152
Information systems research : ISR
151
Information systems and e-business management : ISeB
147
Springer eBook Collection
147
Gabler Edition Wissenschaft
146
International journal of internet marketing and advertising : IJIMA
143
The international review of retail, distribution and consumer research
140
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
139
Technological forecasting & social change : an international journal
137
Marketing intelligence & planning
136
Journal of electronic commerce research : JECR
132
International journal of e-business research : an official publication of the Information Resources Management Association
128
The journal of product & brand management
127
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ECONIS (ZBW)
USB Cologne (EcoSocSci)
1,629
Other ZBW resources
735
RePEc
217
EconStor
129
BASE
63
OLC EcoSci
29
USB Cologne (business full texts)
5
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date (oldest first)
1
Relationship marketing in online retailing : a theoretical and empirical analysis from an Indian perspective
Deepika
;
Singh, Shashank Vikram Pratap
- In:
International journal of business information systems : …
44
(
2023
)
1
,
pp. 40-63
Persistent link: https://www.econbiz.de/10014436447
Saved in:
2
Online social shopping : the impact of attitude, customer information quality, effectiveness of information content and perceived social prescence
Daliri, Esmaeil
;
Sajad Rezaei
;
Wan Khairuzzaman Wan Ismail
- In:
International journal of business environment : IJBE
6
(
2014
)
4
,
pp. 426-450
Persistent link: https://www.econbiz.de/10010492051
Saved in:
3
Dynamic assortment customization with limited inventories
Bernstein, Fernando
;
Kök, A. Gürhan
;
Xie, Lei
- In:
Manufacturing & service operations management : M & SOM
17
(
2015
)
4
,
pp. 538-553
Persistent link: https://www.econbiz.de/10011388018
Saved in:
4
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
5
An investigation of customer attitude towards online stores
Mpinganjira, Mercy
- In:
African journal of science, technology, innovation & …
8
(
2016
)
5/6
,
pp. 447-456
Persistent link: https://www.econbiz.de/10011723672
Saved in:
6
An examination of the e-mail and electronic relationship marketing practices of the USA's top 500 online retailers
Heiens, Richard A.
;
Narayanaswamy, Ravi
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 125-137
Persistent link: https://www.econbiz.de/10011688012
Saved in:
7
Rewarding customers who keep a product : how reinforcement affects customers' product return decision in online retailing
Gelbrich, Katja
;
Gäthke, Jana
;
Hübner, Alexander
- In:
Psychology & marketing
34
(
2017
)
9
,
pp. 853-867
Persistent link: https://www.econbiz.de/10011738111
Saved in:
8
Using unlabeled data mining to detect customer perceptions of undefined commodity problems
Wu, Yiqiong
;
Zhu, Qing
;
Liu, Shan
;
Zhang, Fan
;
Wang, Linbo
- In:
International journal of services technology and …
27
(
2021
)
3
,
pp. 209-228
Persistent link: https://www.econbiz.de/10012594219
Saved in:
9
The role of service-dominant logic strategic orientations in driving customer engagement in online retailing
Katsifaraki, Georgia D.
;
Theodosiou, Marios
- In:
Journal of interactive marketing
59
(
2024
)
1
,
pp. 99-115
Persistent link: https://www.econbiz.de/10014583046
Saved in:
10
Exploring the role of omnichannel retailing technologies : future research directions
Thaichon, Park
;
Quach, Sara
;
Barari, Mojtaba
;
Nguyen …
- In:
Australasian marketing journal : AMJ ; official journal …
32
(
2024
)
2
,
pp. 162-177
Persistent link: https://www.econbiz.de/10014631686
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