The role of service-dominant logic strategic orientations in driving customer engagement in online retailing
Year of publication: |
2024
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Authors: | Katsifaraki, Georgia D. ; Theodosiou, Marios |
Published in: |
Journal of interactive marketing. - London : SAGE, ISSN 1520-6653, ZDB-ID 1501741-2. - Vol. 59.2024, 1, p. 99-115
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Subject: | strategic capabilities | S-D orientation | customer engagement | online retailing | experimental design | value cocreation mechanism | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Strategisches Management | Strategic management | Einzelhandel | Retail trade | Service-Dominant Logic | Service-dominant logic | Marketingmanagement | Marketing management | Kundenintegration | Customer integration | Electronic Commerce | E-commerce |
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