Vietnamese abstract: Nghiên cứu nhằm so sánh kết quả nghiên cứu năm 2020 với kết quả của chính nghiên cứu tương tự được thực hiện 10 năm trước, trong đó có so sánh kỳ vọng và nhận thức của khách hàng về dịch vụ tiền gửi tiết...

The objective of the present study is to explore the factors affecting domestic tourists’ satisfaction with the quality of ecotourism services. Survey data collected from 457 visitors visiting Mekong Delta, Vietnam were analyzed to provide evidence. Results from multiple regression analysis...

The goal of this research is to examine the influence of transformational leadership (TL) on employees’ job-related outcomes, noting the mediating roles of public service motivation (PSM) as well as the moderating effect of power distance orientation (PDO). Surveys were collected from 605...

This research aims to identify and measure the influence of factors affecting customers' loyalty for gym service at K.I.M Center by surveying 640 customers using the gym service at K.I.M Center. Cronbach's alpha, EFA, CFA and SEM analysis were used in the study. The results of the model tested...

This study was conducted to find out the factors affecting the consumers' choice of wine in HoChiMinh City, Vietnam. The multiple regression model was not statistically significant for finding the relationship between the factors and the Money spent on wine, so discriminant analysis method was...

This research aims to investigate the impact of the factors influencing consumers' impulse television buying decision at Best Buy Vietnam (BBVN), by interviewing 560 consumers. The methods of Cronbach's Alpha, EFA, CFA together with the Structural Equation Modelling (SEM) are used by the...

Vietnamese abstract: Đồng Nai là tỉnh thuộc miền Đông Nam Bộ, nằm trong vùng phát triển kinh tế trọng điểm phía Nam. Tỉnh có lợi thế so sánh về du lịch với các địa phương khác, nhưng du lịch Đồng Nai vẫn chưa phát triển đúng tiềm...

In Viet Nam market, the “Groupon” business model has its own advantages such as competitive price, production information channel for consumer, advertising channel for small and medium companies, shops or restaurants. This research aims to find out the information about important factors...

In construction industry today, the consultancy companies need to improve service quality- an important part of consultancy service - in order to enhance customers' loyalty, boosting business for future projects and word of mouth reputation. The question is whether the dimensions applied to...

The study analyses the factors of Country of Origin Image influencing Vietnamese consumer attitudes towards Vietnamese garments by surveying 366 customers. Cronbach's Alpha analysis and EFA analysis together with multiple regression analysis were used with SPSS. The results show that only two...