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Sales force recruitment and selection
Fournier, Christophe; Poujol, Juliet F. - In: Sales management : a multinational perspective, (pp. 281-305). 2011
Persistent link: https://www.econbiz.de/10008858691
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Temp workers : why be loyal?
Galois, Isabelle; Poujol, Juliet F.; Paillé, Pascal - In: International journal of services, economics and management 4 (2012) 2, pp. 93-103
Persistent link: https://www.econbiz.de/10009579284
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The impact of salespeople's relational behaviors and organizational fairness on customer loyalty : an empirical study in B-to-B relationships
Poujol, Juliet F.; Siadou-martin, Béatrice; Vidal, David; … - In: Journal of retailing and consumer services 20 (2013) 5, pp. 429-438
Persistent link: https://www.econbiz.de/10009768994
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The impact of sales contests on customer listening : an empirical study in a telesales context
Koehl, Maryse; Poujol, Juliet F.; Tanner, John F. - In: The journal of personal selling & sales management : JPSSM 36 (2016) 3, pp. 281-293
Persistent link: https://www.econbiz.de/10011565556
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Judging by the wristwatch : salespersons' responses to status signals and stereotypes of luxury clients
Cervellon, Marie-Cécile; Poujol, Juliet F.; Tanner, John F. - In: Journal of retailing and consumer services 51 (2019), pp. 191-201
Persistent link: https://www.econbiz.de/10012115082
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Salespeople, fairness, and buyer satisfaction : what about emotions?
Siadou-Martin, Béatrice; Vidal-Zeballos, David; … - In: Journal of business-to-business marketing 24 (2017) 3, pp. 221-233
Persistent link: https://www.econbiz.de/10011763046