Hintergrund dieser Studie ist die zunehmende Bedeutung von Versicherungsabschlüssen über das Internet. Vor allem bei der Kfz- Versicherung nimmt der Anteil von Online-Abschlüssen zu. Dabei nutzen die Kunden vermehrt unabhängige Vergleichsportale, wie sie bereits auch im Reise- und...

Daß Hongkong-Unternehmen mittelfristige Strategien haben, die viel mehr beinhalten als Intuitiventscheidungen oder nur die Inanspruchnahme von billigen Arbeitskräften, wird häufig bestritten. Die Ergebnisse einer in Hongkong, Deutschland und den Vereinigten Staaten durchgeführten Befragung...

Whereas employee participation is generally conceived to facilitate implementation of organizational change, only limited research has investigated whether it may reduce the negative effects of downsizing. The present study compares two Swedish hospitals that implemented downsizing in different...

In this paper we analyze the impact of information technology and organizational changes on wages using individual level data for 1998/1999. The average impact of IT use on wages turns out to be five to six percent, however, the effects differ across different IT components. Unless employees use...

Between 1993 and 1995, the majority of German firms in services introduced new organizational practices (OC), in particular total quality management systems, certified ISO 9000, lean administration, flatter hierarchies, delegation of authority and ICT-enabled organizational changes). This paper...

This paper provides a new approach to assess the impact of organisational changes fostering employee involvement, performance related pay schemes and other relevant trends in personnel policy on the gender wage gap. Our results indicate that innovative human resource practices tend to limit the...

In this work we discuss the impact of the new ICT techno-economic paradigm upon the vertical and horizontal boundaries of the firm and ask whether the change in the sources of competitive advantage has resulted in changes in the size distribution of firms and also in the degree of concentration...

This paper explores how firms' skills and organizational change affect the returns from investments in ICT. Our work contributes to the literature by testing the hypothesis of complementarity in a panel of 540 Italian manufacturing firms during 1995-2000. By drawing on different statistical...