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Intelligence, Self-confidence and Entrepreneurship
Asoni, Andrea - 2011
find that individuals with higher measured intelligence and self-confidence are more likely to be entrepreneurs …. Furthermore I present evidence suggesting that intelligence and self-confidence affect business ownership through two different … channels: intelligence increases business survival while self-confidence increases business creation. Finally, once we control …
Persistent link: https://www.econbiz.de/10010320404
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Employer provided training in Austria: Productivity, wages and wage inequality
Böheim, René; Schneeweis, Nicole; Wakolbinger, Florian - 2009
We use data on Austrian firms and employees to estimate the effects of employer-provided training on productivity, wages, and the inequality of wages within firms. While the average amount spent on employer-provided training is low in general, we find a robust positive elasticity of training on...
Persistent link: https://www.econbiz.de/10010294844
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Immigrants and Employer-provided training
Barrett, Alan; McGuinness, Séamus; O'Brien, Martin; … - 2009
Much has been written about the labour market outcomes for immigrants in their host countries, particularly with regard to earnings, employment and occupational attainment. However, much less attention has been paid to the question of whether immigrants are as likely to receive employer-provided...
Persistent link: https://www.econbiz.de/10010277605
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Determinants of service quality in bureaucracy: Parkinson's theory at work
Jochimsen, Beate - 2007
Parkinson's law states that work expands to fill the time available for its completion and that the number of administrators in an office is bound to increase over time. An unique laboratory to test Parkinson's ideas are vehicle registration offices in Germany. Using their data we found...
Persistent link: https://www.econbiz.de/10010299121
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The Mediating Role of Psychosocial Benefits in the Satisfaction Formation Process
Prevo, Olaf; Leunisse, Patrick; Roest, Henk - 1999
In this paper we investigate the mediating role of psychosocial benefits in the customersatisfaction/dissatisfaction formation process. Most research on this subject deals with thecausality direction of psychosocial benefits and satisfaction, sometimes preceded by anoverall functional benefit...
Persistent link: https://www.econbiz.de/10010324525
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Determinants of customer satisfaction of banking industry in Bangladesh
Uddin, Mohammed Belal; Akhter, Bilkis - In: Pakistan Journal of Commerce and Social Sciences (PJCSS) 6 (2012) 2, pp. 242-256
satisfaction. Bank managers are recommended to formulate operations and marketing strategies that focus on desires of customers to …
Persistent link: https://www.econbiz.de/10011938313
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Digitalisierung im Handwerk - Wer profitiert und wer verliert
Fredriksen, Kaja; Runst, Petrik - 2016
Das Handwerk ist verschiedenen technologiebedingten Veränderungen unterworfen. Es wurde bisher kaum untersucht, welche Handwerksunternehmen von dieser Entwicklung in welcher Weise betroffen sind. Handwerksbetriebe haben z.B. seit einiger Zeit die Möglichkeit, Online-Plattformen, wie MyHammer...
Persistent link: https://www.econbiz.de/10011964153
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Measuring service quality: The opinion of Europeans about utilities
Ferrari, Pieralda A.; Salini, Silvia - 2008
This paper provides a comparative analysis of statistical methods to evaluate the consumer perception about the quality of Services of General Interest. The evaluation of the service quality perceived by users is usually based on Customer Satisfaction Survey data and an ex-post evaluation is...
Persistent link: https://www.econbiz.de/10010270942
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Estimating the impact of access conditions on service quality in post
Swinand, Gregory; O'Toole, Conor; Lyons, Seán - 2010
Third party access to postal networks can be made subject to a range of access conditions. While the pricing of postal network access has received much research attention, the effects of access on quality of service have received less. Using data on international postal services in a large panel...
Persistent link: https://www.econbiz.de/10010277694
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School Choice and School Quality in the US
Nechyba, Thomas - In: CESifo DICE Report 02 (2004) 4, pp. 33-38
Persistent link: https://www.econbiz.de/10011696489