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neglect the competition between health care providers for patients which is crucial for medical quality. This third field of …
Persistent link: https://www.econbiz.de/10010269923
Bangladesh. An exploratory factor analysis and structural equation modeling was used to analyze data. Measurement model and …
Persistent link: https://www.econbiz.de/10011938313
This paper provides a comparative analysis of statistical methods to evaluate the consumer perception about the quality of Services of General Interest. The evaluation of the service quality perceived by users is usually based on Customer Satisfaction Survey data and an ex-post evaluation is...
Persistent link: https://www.econbiz.de/10010270942
private healthcare providers and 100 officials of the schemes across 12 Indian cities. We have found that patients are … healthcare providers. The study is based on a primary survey of 1,204 CGHS and 640 ECHS principal beneficiaries, 100 empanelled … reasonably well satisfied with the healthcare services of both empanelled private healthcare providers and the dispensaries …
Persistent link: https://www.econbiz.de/10011807658
offer their patients at regular times. To assess the magnitude of these effects, this study analyzes the effects of low … staff-to-patients ratios on patient outcomes empirically. We use the variation of patient admissions over time as a proxy … demand on outcomes is biased upwards. The reason is that when demand is high more patients with a higher unobservable frailty …
Persistent link: https://www.econbiz.de/10010264742
A Discrete Choice Experiment (DCE) in the health-care sector is used to test the loss aversion theory that is derived … with non-tangible attributes. A health-care event is used for empirical illustration: The loss aversion theory is tested …
Persistent link: https://www.econbiz.de/10010268808
The public/private mix in Irish health care is nowhere more evident than in the acute hospital system where both public … and private patients can be treated in public hospitals by the same consultant. By undertaking new analyses of data from … the Hospital In-Patient Enquiry Scheme, this study investigates this public/private mix and its impact on utilisation of …
Persistent link: https://www.econbiz.de/10010290571
The paper attempts to provide an overview of the hospital sector in the Philippines with particular emphasis on … hospitals being managed by the DOH. The paper begins with an overview of the hospital sector in the Philippines, describing the … size, location, and utilization of hospital services. To assess the efficiency and effectiveness of service delivery in DOH …
Persistent link: https://www.econbiz.de/10011421172
As a recognition of the valuable role of private sector in the healthcare delivery system, this paper attempts to …
Persistent link: https://www.econbiz.de/10011421199
, die Beziehungen zwischen Mitarbeiterzufriedenheit (MiZu) und Kundenzufriedenheit (KuZu) statistisch für insgesamt 52 … customer satisfaction for a total of 52,966 corporate sector employees. Overall, the sample size-weighted and measurement error …, satisfaction measurement approach and data collection methods were identified as significant moderators of the focal association …
Persistent link: https://www.econbiz.de/10010292520