Managers in service industries aim to achieve high efficiency and high quality at the same time to be profitable. This dual emphasis might lead to a trade-off as a focus on efficiency often results in decreasing service quality and vice versa. Even as this trade-off is generally acknowledged,...

This study examines cross-level relationship between implemented high performance work system (HPWS) and employee service related behaviors along with the mediating effects of employees' affective commitment between this relationship. Although, research studies have confirmed the positive...

The working paper explores job crafting and their convergent validity with work engagement and proactive personality in Spain. Based on the Job Demands- Resources model with four dimensions (increasing structural job resources, decreasing hindering job demands, increasing social job resources,...

Public service motivation (PSM) research has recently begun to investigate the “dark sides” of PSM. However, this stream of research is still in its infancy. This study investigates the work-family conflict (WFC) as a potential dark side of PSM and how job crafting, a type of proactive...

This study aimed to examine the influence of psychological empowerment on job crafting. Moreover, it analyzed the relationship between job crafting and organizational citizenship behavior. In addition, conscientiousness was considered as a moderator between psychological empowerment and job...

The purpose of this study was to examine the relationship between career adaptability, job crafting, and job embeddedness, and it was predicted that career adaptability promotes job embeddedness in self-initiated expatriates by increasing their job crafting behavior. Data were collected from 881...

Employees increasingly search for jobs in which they can pursue their preferences and interests – more precisely, their callings. Those pursuing their callings are assumed to be more satisfied with their job and to perform better. To provide more insight into this topic, this study examines...

The purpose of this study was to investigate the antecedents and consequence of job crafting in the context of education sector and high-power distance societies, such as Indonesia where most people seem hesitant to seize on job crafting due to their appreciation to organizational hierarchies....

The Job Demands-Resources (JD-R) model was introduced in the 00’s to explain the causes of burnout. Later it matured into JD-R theory that can explain how various employee and organizational outcomes develop. Job demands are responsible for the health impairment process, whereas job resources...

In this study, we expand on the existing work on job crafting by focusing on (1) within-person fluctuation in affective experiences in relation to job crafting and person-job fit and (2) between-person fluctuations in personal growth initiative (PGI) as an important boundary condition of these...