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Dienstleistungsqualität im Onl...
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Dienstleistungsqualität
16
Beziehungsmarketing
4
Qualitätsmanagement
4
Kundenzufriedenheit
3
Luftverkehrsgesellschaft
3
Dienstleistungsmanagement
2
Empirische Methode
2
Malaysia
2
Reklamation
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AHP-Verfahren
1
Data-Envelopment-Analyse
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Deregulierung
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Dienstleistung
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Dienstleistungsmarketing
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Dienstleistungssektor
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E-Business
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Energiemarkt
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Faktorenanalyse
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Garantie
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Gerechtigkeit
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Jordanien
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Kosten
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Kurierdienst
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Lieferanten-Kunden-Beziehung
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Mobiltelefon
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Online-Buchungssystem
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Outsourcing
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Personalauswahl
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Personalbeurteilung
1
Persönlichkeitsmerkmal
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English
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Abu-Laimon, Amr Adel Ahmad
1
Ajmal, Mian M.
1
Al-Hawari, Mohammad Ahmad
1
Al-Hawary, Sulieman Ibraheem Shelash
1
Arabzad, S. Mohammad
1
Carducci, Bernardo
1
Cheng, Pei-chu
1
Cini, Daniela
1
Dabestani, Reza
1
Davoud Nikbin
1
Gupta, Ashish
1
Helo, Petri T.
1
Ishak Ismail
1
Lee, Chia-chi
1
Lin, Tyrone T.
1
Lofti, Farhad Hosseinzadeh
1
Mahapatra, S. S.
1
Malliga Marimuthu
1
Meyer, Christine F. De
1
Mishra, P. D.
1
Mitra, Amitava
1
Patankar, Jayprakash G.
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Patel, S. K.
1
Pencarelli, Tonino
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Petzer, Daniel J.
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Rahman, Rashidah Abdul
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Sahu, G. P.
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Satapathy, S.
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Shirouyehzad, Hadi
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Splendiani, Simone
1
Svari, Sander
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Svensson, Göran
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Tuomi, Ville
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Wahab, Effiezal Aswadi Abdul
1
Wong, Alan
1
Zain, Mazlina Mat
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International journal of productivity and quality management : IJPQM
3
International journal of electronic customer relationship management : IJECRM
2
International journal of quality and service sciences
2
Service business
2
Advances in business and management forecasting
1
International journal of accounting, auditing and performance evaluation : IJAAPE
1
International journal of logistics systems and management
1
The IUP journal of applied finance : IJAF
1
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OLC EcoSci
ECONIS (ZBW)
46,746
USB Cologne (EcoSocSci)
1,996
Other ZBW resources
1,592
RePEc
1,380
EconStor
575
USB Cologne (business full texts)
244
BASE
213
ArchiDok
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Does personality affect personal financial risk tolerance behavior?
Wong, Alan
;
Carducci, Bernardo
- In:
The IUP journal of applied finance : IJAF
19
(
2013
)
3
,
pp. 7-18
Persistent link: https://www.econbiz.de/10010185428
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2
International journal of selection and assessment
Oxford [u.a.] : Blackwell
-
1.1993 -
Persistent link: https://www.econbiz.de/10008932840
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3
International journal of services and standards
Olney : Inderscience
-
1.2004/05 -
Persistent link: https://www.econbiz.de/10008276020
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4
International journal of quality and service sciences
Bingley [u.a.] : Emerald
-
1.2009 -
Persistent link: https://www.econbiz.de/10008336887
Saved in:
5
Managing service quality : MSQ ; an international journal
Bingley : Emerald
;
anfangs: Bradford : MCB Univ. Press
;
…
-
1.1990/91 -
Persistent link: https://www.econbiz.de/10008379992
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6
Analysis of e-service of electricity utility provider : an Indian perspective
Satapathy, S.
;
Mahapatra, S. S.
;
Patel, S. K.
;
Mishra, P. D.
- In:
International journal of logistics systems and management
15
(
2013
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10010146136
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7
The impact of TQM practices on service quality in cellular communication companies in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
;
Abu-Laimon, Amr …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 446-474
Persistent link: https://www.econbiz.de/10010146206
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8
An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10010146207
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9
Implementing TQM initiatives in public service organisations : case of academic libraries
Tuomi, Ville
;
Ajmal, Mian M.
;
Helo, Petri T.
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 393-411
Persistent link: https://www.econbiz.de/10010146209
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10
The determinants of the transportation outsourcing strategy for the express delivery company
Lee, Chia-chi
;
Lin, Tyrone T.
;
Cheng, Pei-chu
- In:
Service business
7
(
2013
)
2
,
pp. 207-225
Persistent link: https://www.econbiz.de/10010146464
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