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Article
82
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Undetermined
69
English
8
German
5
Author
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Holtbrügge, Dirk
45
Holzmüller, Hartmut H.
13
Wangenheim, Florian v.
13
Puck, Jonas F.
5
Berg, Nicola
4
Evanschitzky, Heiner
4
Welge, Martin K.
4
Bayón, Tomás
3
Blut, Markus
3
Schumann, Jan H.
3
Stöttinger, Barbara
3
Wünderlich, Nancy V.
3
Axinn, Catherine N.
2
Baron, Anastasia
2
Bayon, Tomás
2
Diamantopoulos, Adamantios
2
Durden, Geoffrey R.
2
Dögl, Corinna
2
Egri, Carolyn P.
2
Friedmann, Carina B
2
Friedmann, Carina B.
2
Holzmüller, Hartmut
2
Mohr, Alexander T.
2
Pekerti, Andre A.
2
Ralston, David A.
2
Schillo, Katrin
2
Schlüchter, Jan
2
Schuster, Tassilo
2
Souchon, Anne L.
2
Töllner, Alke
2
Wangenheim, Florian V.
2
Wangenheim, Florian von
2
Wübben, Markus
2
von Wangenheim, Florian
2
Anderl, Eva
1
Ates, Zelal
1
Bayön, Tomäs
1
Berning, Sue Claire
1
Bitner, Mary Jo
1
Büttgen, Marion
1
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Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
7
Management international review : mir ; journal of international business
5
Journal of service research : JSR
4
Personal : Zeitschrift für Human Resource Management
4
International business review : the official journal of the European International Business Academy
3
Journal of business economics : JBE
3
Marketing : ZFP ; journal of research and management
3
Osteuropa <Berlin> / Osteuropa-Wirtschaft
3
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : Zfbf
3
Thunderbird international business review
3
Zeitschrift für Management : ZfM
3
European management journal : publ. twice a year for the Scottish Business School
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International marketing review
2
Journal for East European management studies : JEEMS
2
Journal of business research : JBR
2
Journal of international business studies : JIBS ; a publication of the Academy of International Business and the Western Business School
2
Journal of international marketing
2
Journal of marketing
2
MSI reports : working paper series
2
Marketing Review St. Gallen : die neue Thexis-Marketingfachzeitschrift für Theorie und Praxis
2
Osteuropa <Berlin> / Osteuropa-Archiv : Zeitschr. für Gegenwartsfragen des Ostens
2
Academy of Management learning & education : AMLE
1
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
1
Der Markt : international journal of marketing
1
European journal of international management : EJIM
1
European journal of marketing : EJM
1
Harvard-Business-Manager : das Wissen der Besten
1
Human resource management
1
International journal of business and emerging markets : IJBEM
1
Journal für Betriebswirtschaft : management review quarterly
1
Journal of business ethics : JOBE
1
Journal of business market management : jbm
1
Journal of international consumer marketing
1
Journal of international management
1
Journal of retailing
1
Journal of the Academy of Marketing Science
1
Planung & Analyse : Zeitschrift für Marktforschung und Marketing
1
Qualität und Zuverlässigkeit : QZ ; Qualitätsmanagement in Industrie und Dienstleistung
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
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OLC EcoSci
ECONIS (ZBW)
419
USB Cologne (EcoSocSci)
50
USB Cologne (business full texts)
28
Other ZBW resources
25
RePEc
14
EconStor
10
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1
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Management and marketing of remote services: Conceptualization, managerial challenges and an agenda for future research
Wünderlich, Nancy V.
;
Schumann, Jan H.
;
Wangenheim, …
- In:
Journal of business economics : JBE
81
(
2011
)
9
,
pp. 977-1002
Persistent link: https://www.econbiz.de/10009265208
Saved in:
2
Technology mediation in service delivery: A new typology and an agenda for managers and academics
Schumann, Jan H.
;
Wünderlich, Nancy V.
;
Wangenheim, Florian
- In:
Technovation : the international journal of …
32
(
2012
)
2
,
pp. 133-144
Persistent link: https://www.econbiz.de/10009821487
Saved in:
3
Perils of Managing the Service Profit Chain: The Role of Time Lags and Feedback Loops
Evanschitzky, Heiner
;
Wangenheim, Florian v.
; …
- In:
Journal of retailing
88
(
2012
)
3
,
pp. 356-367
Persistent link: https://www.econbiz.de/10010011495
Saved in:
4
The Impact of Consumption Goals on Flat-Rate Choice: Can Hedonizing a Service Increase Customers Propensity to Choose a Flat Rate?
Uhrich, Fabian
;
Schumann, Jan H.
;
von Wangenheim, Florian
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10010104408
Saved in:
5
Lifetime value predicition at early customer relationship stages ; Report No. 06-112
Wangenheim, Florian von
- In:
MSI reports : working paper series
(
2006
)
2
,
pp. 101-124
Persistent link: https://www.econbiz.de/10009893459
Saved in:
6
Grenzüberschreitende Werbung, eine Determinante der Ökonomie eines Kleinstaates
Holzmüller, Hartmut
- In:
Der Markt : international journal of marketing
20
(
1981
)
3
,
pp. 68-76
Persistent link: https://www.econbiz.de/10009853265
Saved in:
7
Service Locus of Control and Customer Coproduction
Büttgen, Marion
;
Schumann, Jan
;
Ates, Zelal
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 166-182
Persistent link: https://www.econbiz.de/10009969389
Saved in:
8
Effects of capacity-driven service experiences on customer usage levels : why revenue management systems are due for change ; Report No. 06-103
Wangenheim, Florian von
;
Bayón, Tomás
- In:
MSI reports : working paper series
(
2006
)
1
,
pp. 69-87
Persistent link: https://www.econbiz.de/10009893455
Saved in:
9
Wie Flatrates profitabel werden - Preisstrategien: Viele Unternehmen kündigen ihren Kunden den Pauschaltarif, weil sie sich beim Angebot verkalkuliert haben. Sieben Regeln helfen,...
Wangenheim, Florian Von
;
Freudenschuss, Marion
- In:
Harvard-Business-Manager : das Wissen der Besten
30
(
2008
)
9
,
pp. 12-14
Persistent link: https://www.econbiz.de/10008093833
Saved in:
10
Capturing institutional home country conditions for exporting SMEs
Mogos Descotes, Raluca
;
Walliser, Björn
;
Holzmüller, …
- In:
Journal of business research : JBR
64
(
2011
)
12
,
pp. 1303-1311
Persistent link: https://www.econbiz.de/10009328852
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