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Significance of Quality Certif...
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Rajendran, Chandrasekharan
44
Anantharaman, R.N.
10
Sureshchandar, G.S.
6
Ziegler, Hans
5
Narashiman, K.
4
Srikantha Dath, T. N.
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Holthaus, Oliver
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Kamalanabhan, T.J.
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Lokachari, Prakash Sai
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Computers & industrial engineering : CAIE ; an internat. journal
7
European journal of operational research : EJOR
7
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
7
European journal of industrial engineering : EJIE
4
International journal of logistics systems and management
4
Total quality management
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Benchmarking : an international journal ; BIJ
2
The journal of services marketing
2
Human resource development quarterly
1
IIE transactions / Institute of Industrial Engineers, Norcross, Ga : industrial engineering and development
1
International journal of procurement management
1
International journal of production economics
1
International journal of service industry management : IJSIM
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Production planning & control : PPC
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Quality management journal : QMJ
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ECONIS (ZBW)
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A Holistic Framework for TQM in the Software Industry: A Confirmatory Factor Analysis Approach - An approach for measuring the level of quality management practices in software org...
Issac, George
;
Rajendran, Chandrasekharan
; …
- In:
Quality management journal : QMJ
11
(
2004
)
3
,
pp. 35-60
Persistent link: https://www.econbiz.de/10005925844
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2
A Conceptual Framework for Total Quality Management in Software Organizations
Issac, George
;
Rajendran, Chandrasekharan
; …
- In:
Total quality management & business excellence : an …
15
(
2004
)
3
,
pp. 307-344
Persistent link: https://www.econbiz.de/10007153451
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3
The relationship between management's perception of total quality service and customer perceptions of service quality
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
Total quality management
13
(
2002
)
1
,
pp. 69-88
Persistent link: https://www.econbiz.de/10007169047
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4
A Conceptual model for total quality management in service organizations
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
Total quality management
12
(
2001
)
3
,
pp. 343-364
Persistent link: https://www.econbiz.de/10007174015
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5
Determinants of customer-perceived service quality: a confirmatory factor analysis approach
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
The journal of services marketing
16
(
2002
)
1
,
pp. 9-34
Persistent link: https://www.econbiz.de/10007107121
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6
The relationship between service quality and customer satisfaction - a factor specific approach
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
The journal of services marketing
16
(
2002
)
4
,
pp. 363
Persistent link: https://www.econbiz.de/10007108896
Saved in:
7
Number 4 - A holistic model for total quality service
Sureshchandar, G.S.
;
Rajendran, Chandrasekharan
; …
- In:
International journal of service industry management : IJSIM
12
(
2001
)
3-4
,
pp. 378
Persistent link: https://www.econbiz.de/10007112551
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8
Organizational factors and total quality management -- An empirical study
Joseph, I.Nelson
;
Rajenan, C.
;
Kamalanabhan, T.J.
; …
- In:
International journal of production research : American …
37
(
1999
)
6
,
pp. 1337-1352
Persistent link: https://www.econbiz.de/10006135954
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9
Influence of HRM practices on organizational commitment: A study among software professionals in India
Paul, A.K.
;
Anantharaman, R.N.
- In:
Human resource development quarterly
15
(
2004
)
1
,
pp. 77-88
Persistent link: https://www.econbiz.de/10007155168
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10
Impact of people management practices on organizational performance: analysis of a causal model
Paul, A.K.
;
Anantharaman, R.N.
- In:
The international journal of human resource management
14
(
2003
)
7
,
pp. 1246-1266
Persistent link: https://www.econbiz.de/10007158104
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