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How the tension between "good" and "bad" profits can wreak havoc with a company's reputation
Dowling, Grahame R. - In: Business strategy series 9 (2008) 6, pp. 330-335
Persistent link: https://www.econbiz.de/10009896373
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Corporate and organizational identity : two sides of the same coin
Dowling, Grahame R.; Otubanjo, Tayo - In: AMS review : official publication of the Academy of … 1 (2011) 3/4, pp. 171-182
Persistent link: https://www.econbiz.de/10010082241
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MARKETING - Corporate Reputations: Should You Compete on Yours?
Dowling, Grahame R. - In: California management review : CMR 46 (2004) 3, pp. 19-36
Persistent link: https://www.econbiz.de/10006609929
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Papers - 4 The Alpha, Beta, Gamma Approach to Measuring Change and its use for Interpreting the Effectiveness of Service Quality Programs
Dowling, Grahame R. - In: Australian journal of management 26 (2001) 1, pp. 55-68
Persistent link: https://www.econbiz.de/10006978180
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A Model of Perceived Risk and Intended Risk-handling Activity
Dowling, Grahame R.; Staelin, Richard - In: Journal of consumer research : JCR ; an … 21 (1994) 1, pp. 119-134
Persistent link: https://www.econbiz.de/10006684218
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A Longitudinal Study of Product Form Innovation: The Interaction between Predispositions and Social Messages
Midgley, David F.; Dowling, Grahame R. - In: Journal of consumer research : JCR ; an … 19 (1993) 4, pp. 611-625
Persistent link: https://www.econbiz.de/10006687975
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Corporate reputation and sustained superior financial performance
Roberts, Peter W.; Dowling, Grahame R. - In: Strategic management journal 23 (2002) 12, pp. 1077-1094
Persistent link: https://www.econbiz.de/10006824516
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A ORGANIZATIONAL DYNAMICS - Corporate reputations: Should you compete on yours? Af:100
Dowling, Grahame R. - In: Operations research, Management science : OR MS ; the … 45 (2005) 1, pp. 15-18
Persistent link: https://www.econbiz.de/10006501918
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DO CUSTOMER LOYALTY PROGRAMS REALLY WORK?
Dowling, Grahame R.; Uncles, Mark - In: Sloan management review 38 (1997) 4, pp. 71-82
Persistent link: https://www.econbiz.de/10006313978
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Informal Information Control in Complex Technological Purchase Situations
Dawes, Philip L.; Lee, Don Y.; Dowling, Grahame R. - In: The journal of high technology management research 10 (1999) 2, pp. 377
Persistent link: https://www.econbiz.de/10007182205