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Airline website loyalty formation and the moderating effects of gender and education
Forgas-Coll, Santiago; Palau-Saumell, Ramon; … - In: Service business 7 (2013) 2, pp. 255-274
Persistent link: https://www.econbiz.de/10010146462
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Estimation of penalty costs in service industries
Mitra, Amitava; Patankar, Jayprakash G. - In: Advances in business and management forecasting 9 (2013), pp. 47-57
Persistent link: https://www.econbiz.de/10010147161
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The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin; Ishak Ismail; Malliga Marimuthu - In: Service business 7 (2013) 3, pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
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Perceived justice in South African airline and hospital industries : measurement model
Meyer, Christine F. De; Petzer, Daniel J.; Svari, Sander; … - In: International journal of quality and service sciences 5 (2013) 2, pp. 120-139
Persistent link: https://www.econbiz.de/10010160050
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Journal of retailing and consumer services
London [u.a.] : Elsevier; anfangs: London : … - 1.1994 -
Persistent link: https://www.econbiz.de/10008374994
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E-commerce customer's preference implicit identification
Zdziebko, Tomasz - In: Folia oeconomica Stetinensia : FOS 11 (2012) 1, pp. 33-46
Persistent link: https://www.econbiz.de/10010148367
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How brand awareness affects online purchase intention : considering the role of perceived risk
Hashemi, Novin; Hajiheydari, Nastaran - In: International journal of electronic customer … 6 (2012) 3/4, pp. 274-291
Persistent link: https://www.econbiz.de/10010184744
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Information richness on service business websites
Patrakosol, Buraj; Lee, Sang M. - In: Service business 7 (2013) 2, pp. 329-346
Persistent link: https://www.econbiz.de/10010146459
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Gender effects on entrepreneurial intention : a meta-analytical structural equation model
Haus, Inga; Steinmetz, Holger; Isidor, Rodrigo; Kabst, … - In: International journal of gender and entrepreneurship 5 (2013) 2, pp. 130-156
Persistent link: https://www.econbiz.de/10010160042
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Who bears labour taxes and social contributions? : a meta-analysis
Melguizo, Ángel; González-Páramo, José Manuel - In: SERIEs : Journal of the Spanish Economic Association 4 (2013) 3, pp. 247-271
In this paper we apply the meta-regression technique to survey the empirical literature on the economic incidence of labour taxes and social security contributions. In particular, we focus on the effects of taxation on wages to test the conventional view that employees bear the burden due to...
Persistent link: https://www.econbiz.de/10010160829