Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"olc"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Multi-user utility pattern bas...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
16
Beziehungsmarketing
4
Qualitätsmanagement
4
Kundenzufriedenheit
3
Luftverkehrsgesellschaft
3
Dienstleistungsmanagement
2
Malaysia
2
Reklamation
2
AHP-Verfahren
1
Data-Envelopment-Analyse
1
Deregulierung
1
Dienstleistung
1
Dienstleistungsmarketing
1
Dienstleistungssektor
1
E-Business
1
Energiemarkt
1
Faktorenanalyse
1
Garantie
1
Gerechtigkeit
1
Helsinki
1
Hochschule
1
Honorar
1
Hotellerie
1
Indien
1
Iran
1
Italien
1
Jordanien
1
Kosten
1
Krankenhaus
1
Kundendienst
1
Kurierdienst
1
Lieferanten-Kunden-Beziehung
1
Mobiltelefon
1
Online-Buchungssystem
1
Outsourcing
1
Ranking-Verfahren
1
Schätzung
1
Stakeholder
1
Strukturgleichungsmodell
1
Südafrika
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
12
Journal
4
Language
All
English
16
Author
All
Abu-Laimon, Amr Adel Ahmad
1
Ajmal, Mian M.
1
Al-Hawari, Mohammad Ahmad
1
Al-Hawary, Sulieman Ibraheem Shelash
1
Arabzad, S. Mohammad
1
Cheng, Pei-chu
1
Cini, Daniela
1
Dabestani, Reza
1
Davoud Nikbin
1
Gupta, Ashish
1
Helo, Petri T.
1
Ishak Ismail
1
Lee, Chia-chi
1
Lin, Tyrone T.
1
Lofti, Farhad Hosseinzadeh
1
Mahapatra, S. S.
1
Malliga Marimuthu
1
Meyer, Christine F. De
1
Mishra, P. D.
1
Mitra, Amitava
1
Patankar, Jayprakash G.
1
Patel, S. K.
1
Pencarelli, Tonino
1
Petzer, Daniel J.
1
Rahman, Rashidah Abdul
1
Sahu, G. P.
1
Satapathy, S.
1
Shirouyehzad, Hadi
1
Splendiani, Simone
1
Svari, Sander
1
Svensson, Göran
1
Tuomi, Ville
1
Wahab, Effiezal Aswadi Abdul
1
Zain, Mazlina Mat
1
more ...
less ...
Published in...
All
International journal of productivity and quality management : IJPQM
3
International journal of electronic customer relationship management : IJECRM
2
International journal of quality and service sciences
2
Service business
2
Advances in business and management forecasting
1
International journal of accounting, auditing and performance evaluation : IJAAPE
1
International journal of logistics systems and management
1
more ...
less ...
Source
All
OLC EcoSci
ECONIS (ZBW)
29,242
Other ZBW resources
1,027
RePEc
845
EconStor
438
BASE
75
USB Cologne (EcoSocSci)
39
USB Cologne (business full texts)
7
ArchiDok
1
more ...
less ...
Showing
1
-
10
of
16
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
International journal of services and standards
Olney : Inderscience
-
1.2004/05 -
Persistent link: https://www.econbiz.de/10008276020
Saved in:
2
International journal of quality and service sciences
Bingley [u.a.] : Emerald
-
1.2009 -
Persistent link: https://www.econbiz.de/10008336887
Saved in:
3
Managing service quality : MSQ ; an international journal
Bingley : Emerald
;
anfangs: Bradford : MCB Univ. Press
;
…
-
1.1990/91 -
Persistent link: https://www.econbiz.de/10008379992
Saved in:
4
Analysis of e-service of electricity utility provider : an Indian perspective
Satapathy, S.
;
Mahapatra, S. S.
;
Patel, S. K.
;
Mishra, P. D.
- In:
International journal of logistics systems and management
15
(
2013
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10010146136
Saved in:
5
The impact of TQM practices on service quality in cellular communication companies in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
;
Abu-Laimon, Amr …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 446-474
Persistent link: https://www.econbiz.de/10010146206
Saved in:
6
An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10010146207
Saved in:
7
Implementing TQM initiatives in public service organisations : case of academic libraries
Tuomi, Ville
;
Ajmal, Mian M.
;
Helo, Petri T.
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 393-411
Persistent link: https://www.econbiz.de/10010146209
Saved in:
8
The determinants of the transportation outsourcing strategy for the express delivery company
Lee, Chia-chi
;
Lin, Tyrone T.
;
Cheng, Pei-chu
- In:
Service business
7
(
2013
)
2
,
pp. 207-225
Persistent link: https://www.econbiz.de/10010146464
Saved in:
9
Estimation of penalty costs in service industries
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
9
(
2013
),
pp. 47-57
Persistent link: https://www.econbiz.de/10010147161
Saved in:
10
Political connections, fees paid to auditors and auditor independence in Malaysia : evidence from going concern audit opinions
Wahab, Effiezal Aswadi Abdul
;
Zain, Mazlina Mat
; …
- In:
International journal of accounting, auditing and …
9
(
2013
)
2
,
pp. 153-183
Persistent link: https://www.econbiz.de/10010159525
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
