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The critical role of trust in obtaining retailer support for a supplier's strategic organizational change
Lusch, Robert F.; O'Brien, Matthew; Sindhav, Birud - In: Journal of retailing 79 (2003) 4, pp. 249-258
Persistent link: https://www.econbiz.de/10006611828
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Adolescents' utilitarian and hedonic Web consumption behavior: Hierarchical influence of personal values and innovativeness
Hartman, Jonathan B.; Shim, Soyeon; Barber, Bonnie; … - In: Psychology & marketing 23 (2006) 10, pp. 813-840
Persistent link: https://www.econbiz.de/10007279761
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Perceived cultural congruence's influence on employed communication strategies and resultant performance: a transitional economy international joint venture illustration
Zeybek, Ali Yavuz; O'Brien, Matthew; Griffith, David A. - In: International business review : the official journal of … 12 (2003) 4, pp. 499
Persistent link: https://www.econbiz.de/10005934406
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Attitude toward the customer: A study of product returns episodes Bd:130
Autry, Chad W.; Hill, Donna J.; O'Brien, Matthew - In: Operations research, Management science : OR MS ; the … 48 (2008) 4-5, pp. 407-408
Persistent link: https://www.econbiz.de/10008165375
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Customer behavioral legitimacy in retail returns episodes : effects on retail salesperson role conflict
O'Brien, Matthew; Hill, Donna J.; Autry, Chad W. - In: Journal of marketing theory and practice 17 (2009) 3, pp. 251-266
Persistent link: https://www.econbiz.de/10009884925
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Emergence of online shopping in India: shopping orientation segments
Gehrt, Kenneth C.; Rajan, Mahesh N.; Shainesh, G.; … - In: International journal of retail & distribution management 40 (2012) 10, pp. 742-759
Persistent link: https://www.econbiz.de/10010013699
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A route to satisfaction in the service sector
Gehrt, Kenneth C.; O'Brien, Matthew; Sakano, Tomoaki - In: Indian journal of economics & business : IJEB 7 (2008), pp. 153-166
Persistent link: https://www.econbiz.de/10009911183
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Enhancing the communication competency of business undergraduates : a consumer socialization perspective
Gehrt, Kenneth C.; O'Brien, Matthew; Mease, David - In: Indian journal of economics & business : IJEB 8 (2009), pp. 111-120
Persistent link: https://www.econbiz.de/10009911225
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A Hierarchical Model of Values, Leadership, Job Satisfaction and Commitment: Human Resources Management Implications for the Retail Industry
Shim, Soyeon; Lusch, Robert; O'Brien, Matthew - In: Journal of marketing channels : ... distribution … 10 (2002) 1, pp. 65
Persistent link: https://www.econbiz.de/10007162448
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Knowledge Transfer as a Means for Relationship Development: A Kazakhstan-Foreign International Joint Venture Illustration
Griffith, David A.; Zeybek, Ali Yavuz; O'Brien, Matthew - In: Journal of international marketing 9 (2001) 2, pp. 1-18
Persistent link: https://www.econbiz.de/10007238879