//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"olc"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Comparative analysis of attrib...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Konsumentenverhalten
43
Beziehungsmarketing
24
Dienstleistungsqualität
16
USA
15
Kundenzufriedenheit
11
Betriebliche Wertschöpfung
6
E-Business
5
Mode
5
Qualitätsmanagement
5
Bekleidung
4
Dienstleistungsmanagement
4
Jugendliche
4
Luftverkehrsgesellschaft
4
Marketing
4
Produktimage
4
Trend
4
Welt
4
AHP-Verfahren
3
Bank
3
Dienstleistungssektor
3
Indien
3
Internationales Marketing
3
Kundenintegration
3
Malaysia
3
Marktforschung
3
Online-Handel
3
Reklamation
3
Umweltbewusstsein
3
Unternehmenserfolg
3
Altersgruppe
2
Bankgeschäft
2
Deutschland
2
Dienstleistungsmarketing
2
Einzelhandel
2
Entscheidung
2
Frauen
2
Geschäftsmodell
2
Griechenland
2
Innovation
2
Italien
2
more ...
less ...
Online availability
All
Undetermined
7
Type of publication
All
Article
59
Journal
26
Language
All
English
85
Author
All
Abdullateef, Aliyu Olayemi
1
Abu-Laimon, Amr Adel Ahmad
1
Agafonovas, Andrius
1
Ajmal, Mian M.
1
Al-Hawari, Mohammad Ahmad
1
Al-Hawary, Sulieman Ibraheem Shelash
1
Alonderienė, Raimonda
1
Arabzad, S. Mohammad
1
Askari, Narges
1
Awasthi, Preety
1
Aziz, R. Abd El
1
Baghi, Ilaria
1
Bahng, Youngjin
1
Bello, Roberto
1
Bennur, Shubhapriya
1
Bernard, John C.
1
Boukas, Nikolaos
1
Carroll, Kate
1
Carroll, Kathryn A.
1
Cheng, Lai-yu
1
Cheng, Pei-chu
1
Choo, Ho Jung
1
Choo, Zhi Min
1
Chotekorakul, Warin
1
Chreim, Samia
1
Cini, Daniela
1
Clausen, Uwe
1
Clauss, Thomas
1
Codeluppi, Vanni
1
Coe, Julie
1
Dabestani, Reza
1
Dave, Dinesh S.
1
Davoud Nikbin
1
Deshpande, Sameer
1
Deuse, Jochen
1
Edvardsson, Bo
1
Essawi, N. El
1
Evashkevich, Terry Ross
1
Fandos-Roig, Juan Carlos
1
Firth, Robert
1
more ...
less ...
Institution
All
Market Research Society
1
Published in...
All
Journal of fashion marketing and management
11
International journal of electronic customer relationship management : IJECRM
9
Service business
6
International journal of productivity and quality management : IJPQM
5
International journal of quality and service sciences
4
EuroMed journal of business
2
Folia oeconomica Stetinensia : FOS
2
International journal of business and globalisation : IJBG
2
International journal of logistics systems and management
2
International journal of pharmaceutical and healthcare marketing : IJPHM
2
Organizations and markets in emerging economies
2
Theoretical and applied economics : GAER review
2
Advances in business and management forecasting
1
International journal of accounting, auditing and performance evaluation : IJAAPE
1
International journal of automotive technology and management : IJATM
1
International journal of economic issues : IJEI
1
International journal of entrepreneurship and small business
1
International journal of product development : IJPD
1
Journal of business economics and management
1
Journal of economic structures : JES; the official journal of the Pan-Pacific Association of Input-Output Studies (PAPAIOS)
1
Journal of social entrepreneurship
1
Tourism planning & development
1
more ...
less ...
Source
All
OLC EcoSci
ECONIS (ZBW)
135,317
RePEc
4,798
USB Cologne (EcoSocSci)
2,453
EconStor
1,863
BASE
673
Other ZBW resources
90
USB Cologne (business full texts)
75
ArchiDok
4
more ...
less ...
Showing
1
-
10
of
85
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko
;
Nenonen, Suvi
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 155-170
Persistent link: https://www.econbiz.de/10010160048
Saved in:
2
The relationship between informational justice, recovery satisfaction, and loyalty : the moderating role of failure attributions
Davoud Nikbin
;
Ishak Ismail
;
Malliga Marimuthu
- In:
Service business
7
(
2013
)
3
,
pp. 419-435
Persistent link: https://www.econbiz.de/10010159913
Saved in:
3
Sales and marketing integration : applying the theoretical lens of the resource-based view
Madhani, Pankaj M.
- In:
International journal of electronic customer …
6
(
2012
)
3/4
,
pp. 292-322
Persistent link: https://www.econbiz.de/10010184743
Saved in:
4
Perceived justice in South African airline and hospital industries : measurement model
Meyer, Christine F. De
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10010160050
Saved in:
5
Estimation of penalty costs in service industries
Mitra, Amitava
;
Patankar, Jayprakash G.
- In:
Advances in business and management forecasting
9
(
2013
),
pp. 47-57
Persistent link: https://www.econbiz.de/10010147161
Saved in:
6
Shaping the competencies and behaviour of the insurance companies' employees in the process of creating the relations with customers
Grzebieniak, Andrzej
- In:
Folia oeconomica Stetinensia : FOS
11
(
2012
)
1
,
pp. 140-151
Persistent link: https://www.econbiz.de/10010148359
Saved in:
7
Conceptual analysis and implementation of an integrated CRM system for service providers
Cheng, Lai-yu
;
Wang, Chih-wei
- In:
Service business
7
(
2013
)
2
,
pp. 307-328
Persistent link: https://www.econbiz.de/10010146460
Saved in:
8
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
Binghamton, NY : Haworth Press
-
1.2002 -
Persistent link: https://www.econbiz.de/10008932868
Saved in:
9
Factors influencing adoption of relationship marketing practices for overall growth of firm : an ISM-based model validation
Gupta, Ashish
;
Sahu, G. P.
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 21-44
Persistent link: https://www.econbiz.de/10010184750
Saved in:
10
What hooks customers into using online reservation portals : a multichannel perspective
Al-Hawari, Mohammad Ahmad
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10010184751
Saved in:
1
2
3
4
5
6
7
8
9
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->