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Advancing Cervical Cancer Prevention in India: Insights from Research and Programs
Krishnan, Suneeta; Madsen, Emily; Porterfield, Deborah; … - Economics Research, World Bank Group
Cervical cancer is the leading cause of cancer mortality in India, accounting for 17 percent of all cancer deaths among women age 30 to 69 years. At current incidence rates, the World Health Organization (WHO) estimates that the annual burden of new cases in India will increase to nearly 225,000...
Persistent link: https://www.econbiz.de/10010754597
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Community Midwifery Education Program in Afghanistan
Mohmand, Khalil Ahmad - Economics Research, World Bank Group - 2013
In the immediate post conflict period, Afghanistan's health services were in a deplorable and chaotic state. Access and utilization of reproductive health services and skilled care during pregnancy, childbirth, and the first month after delivery are key to saving those women at risk of dying due...
Persistent link: https://www.econbiz.de/10010770371
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Laboratory Professionals in Africa: The Backbone of Quality Diagnostics
Schneidman, Miriam; Dacombe, Russell J.; Carter, Jane - Economics Research, World Bank Group - 2014
Laboratories have historically been under supported in developing country health systems resulting in poor quality diagnosis and inadequate disease surveillance. Laboratory professionals are predominantly male with relatively limited female labor participation, with potential gender based...
Persistent link: https://www.econbiz.de/10011100430
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A Study on the Implementation of Jampersal Policy in Indonesia
Achadi, Endang L.; Achadi, Anhari; Pambudi, Eko; … - Economics Research, World Bank Group - 2014
Indonesia launched Jampersal in 2011, a nationwide program to accelerate the reduction of maternal and newborn deaths. The program was financed by central government revenues and provided free and comprehensive maternal and neonatal care with an emphasis on promoting institutional deliveries....
Persistent link: https://www.econbiz.de/10010937829
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Turkey on the Way of Universal Health Coverage Through the Health Transformation Program (2003-2013)
Aran, Meltem; Rokx, Claudia - Economics Research, World Bank Group - 2014
Beginning in 2003, Turkey initiated a series of reforms under the Health Transformation Program (HTP) that over the past decade have led to the achievement of universal health coverage (UHC). The progress of Turkey?s health system has few, if any, parallels in scope and speed. Before the...
Persistent link: https://www.econbiz.de/10010937832
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TURKEY ON THE WAY OF UNIVERSAL HEALTH COVERAGE THROUGH THE HEALTH TRANSFORMATION PROGRAM (2003-13)
Bump, Jesse; Sparkes, Susan; Tatar, Mehtap; Celik, Yusuf; … - Economics Research, World Bank Group - 2014
Beginning in 2003, Turkey initiated a series of reforms under the Health Transformation Program (HTP) that over the past decade have led to the achievement of universal health coverage (UHC). The progress of Turkey?s health system has few ? if any ? parallels in scope and speed. Before the...
Persistent link: https://www.econbiz.de/10011212023
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Quality of healthcare service delivery in public sector hospitals: a case study based on Western Province in Sri Lanka
Dasanayaka, S.W.S.B.; Gunasekera, G.S.P.; Sardana, G.D. - In: World Review of Entrepreneurship, Management and … 8 (2012) 2, pp. 148-164
Lanka. A structured questionnaire survey based on SERVQUAL model related to healthcare and situation analysis based on in … patients and the perceived services. These gaps are high in rural, peripheral hospitals compared with the teaching, national … public health system through proper evaluation of the requirements of the patients and all other key stake holders. …
Persistent link: https://www.econbiz.de/10010670124
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An Approach Based on TRIZ Methodology and SERVQUAL Scale to Improve the Quality of Health-Care Service: A Case Study
ALTUNTAS, Serkan; YENER, Engin - In: Ege Academic Review 12 (2012) 1, pp. 97-106
(SERVQUAL) is proposed to improve the quality of health-care service. TRIZ is used at a wide range of area in industrialized … countries to solve problems, while SERVQUAL is used very extensively to measure quality of service sector (especially in health … the SERVQUAL scale parameters to TRIZ in the light of the study by Su et al. (2008). Firstly, we mapped the determinants …
Persistent link: https://www.econbiz.de/10009416844
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EVALUATING THE IMPACT OF BANKING SERVICES QUALITY ON CUSTOMER LOYALTY IN CREDIT EUROPE BANK (ROMANIA)
Bente, Corneliu; Bente, Florina Maria - In: Theoretical and Applied Economics 3(580)(supplement) (2013) 3(580)(supplement), pp. 557-562
The main concern of credit institutions in Romania should be to maintain the portfolio of clients. Long-term cooperation relations between a bank and its customers represent the proof of the bank's efforts in providing quality services that meet consumer demands. Moreover, keeping existing...
Persistent link: https://www.econbiz.de/10011004854
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Service quality and customer satisfaction in the health care industry - towards health tourism market
Marković, Suzana; Lončarić, Dina; Lončarić, Damir - In: Tourism and Hospitality Management 20 (2014) 2, pp. 155-170
/methodology – Empirical research is used to determine patients’ perceptions and expectations of service quality in one specialty hospital for … rather satisfactory level of health care quality across all SERVQUAL dimensions. Patients who perceived a higher level of … patients' expectations and the perceptions of service quality. Finally, despite the criticism of the SERVQUAL instrument, this …
Persistent link: https://www.econbiz.de/10011272170