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Conceptul de management al relatiilor cu clientii (CRM) a fost intens dezbatut in literatura de management-marketing, facand obiectul unor variate definitii. Dintr-o perspectiva tehnologica, CRM descrie metodologiile si solutiile software folosite de organizatie pentru a utiliza in mod optim...
Persistent link: https://www.econbiz.de/10009246653
The initial point for the strategy formulation is the complete understanding of the environment. The understanding of … these changes and the trends is crucial for the strategy creation. There are introduced results concerning the corporate … strategy and the environment. 252 answer sheets were obtained. The firms were asked about the level of the created strategy …
Persistent link: https://www.econbiz.de/10009398883
In today´s globalised hypercompetition dominated world, companies are often fighting for survival. The article tries to find a way out in the usage of military strategies represented e.g. by the well respected work of the chinese general Sun Tzu "The Art of War". The company´s goal is to...
Persistent link: https://www.econbiz.de/10009398887
strategy. This concept defines as well own classification of the resources which can create a base for individual advantages. …
Persistent link: https://www.econbiz.de/10009398917
The global economy is getting through the deepest global economic crisis. This crisis involves almost all branches and companies. There are many ways and options how the companies can face the rapidly changed situation. The important thing is that managers should recognize the changes in the...
Persistent link: https://www.econbiz.de/10009398943
Global business environment is preferably characterized by turbulences as well as by uncertainties and other undeterminable parameters which can hardly be described by routine mathematical tools. At these circumstances corporate management could be likened to ship captain who has to rudder a...
Persistent link: https://www.econbiz.de/10009401131
Specialistii de marketing considera dezvoltarea relatiilor cu clientii o parghie majora a dezvoltarii durabile a organizatiei. Managementul relatiilor cu clientii presupune schimbarea radicala a activitatii si strategiilor organizatiei, in raport cu evolutia traditionala. De la stadiul in care...
Persistent link: https://www.econbiz.de/10005162791
Economia continua sa schimbe mentalitatile consumatorilor atunci cand trebuie sa adopte o decizie de cumparare. Cel mai important lucru pentru vanzatorii online rezulta din timpul pe care cumparatorii il aloca documentarii, perioada care este in continua crestere, fiind un rezultat al rafinarii...
Persistent link: https://www.econbiz.de/10009148967
The aim of the paper is to evaluate contentual benefit of the newly-issued book of Libuše Šoljaková “Strategic Management Accounting”- The paper concludes the book is not only an updated version of her first outcome but it incorporates new managerial tendencies, especially necessity of...
Persistent link: https://www.econbiz.de/10011194655
about strategy, operations, organization and marketing. As the world witnesses profound changes to the traditional model of …
Persistent link: https://www.econbiz.de/10011195468