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Ethnic food advertising formats and consumers' responses : picture-dominant or text-dominant?
Kim, DongHee; Jang, Soocheong - In: International journal of hospitality management 82 (2019), pp. 5-12
Persistent link: https://www.econbiz.de/10012121356
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Factors affecting memorability of service failures : a longitudinal analysis
Kim, Jong-Hyeong; Jang, Soocheong - In: International journal of contemporary hospitality management 28 (2016) 8, pp. 1676-1701
Persistent link: https://www.econbiz.de/10011613986
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Revisiting the carry-over effects of advertising in franchise industries
Park, Kwangmin; Jang, Soocheong - In: International journal of contemporary hospitality management 28 (2016) 4, pp. 785-800
Persistent link: https://www.econbiz.de/10011585332
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Toward service recovery strategies : the role of consumer-organization relationship norms
Hur, Jungyun; Jang, Soocheong - In: The journal of services marketing 30 (2016) 7, pp. 724-735
Persistent link: https://www.econbiz.de/10011590917
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Cognitive decline and emotional regulation of senior consumers
Kim, DongHee; Jang, Soocheong - In: International journal of hospitality management 44 (2015), pp. 111-119
Persistent link: https://www.econbiz.de/10010501231
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What drives café customers to spread eWOM? : examining self-relevant value, quality value, and opinion leadership
Kim, DongHee; Jang, Soocheong; Adler, Howard - In: International journal of contemporary hospitality management 27 (2015) 2, pp. 261-282
Persistent link: https://www.econbiz.de/10011300091
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Anticipated guilt and pleasure in a healthy food consumption context
Hur, Jungyun; Jang, Soocheong - In: International journal of hospitality management 48 (2015), pp. 113-123
Persistent link: https://www.econbiz.de/10011341596
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Can signaling impact customer satisfaction and behavioral intentions in times of service failure? : evidence from open versus closed kitchen restaurants
Byun, Jaemun; Jang, Soocheong - In: Journal of hospitality marketing & management 28 (2019) 7, pp. 785-806
Persistent link: https://www.econbiz.de/10012176719
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Therapeutic benefits of dining out, traveling, and drinking : coping strategies for lonely consumers to improve their mood
Kim, DongHee; Jang, Soocheong - In: International journal of hospitality management 67 (2017), pp. 106-114
Persistent link: https://www.econbiz.de/10011785176
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Stress and food choices : examining gender differences and the time horizon framing effect
Kim, DongHee; Jang, Soocheong - In: International journal of hospitality management 67 (2017), pp. 134-142
Persistent link: https://www.econbiz.de/10011785181