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~subject:"Arbeitsverhalten"
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The service encounter
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Subject
All
Arbeitsverhalten
Emotion
10,727
Leistungsmotivation
9,245
Work motivation
9,078
Work behaviour
8,388
Arbeitszufriedenheit
4,145
Job satisfaction
4,130
Consumer behaviour
3,673
Konsumentenverhalten
3,671
Führungsstil
2,762
Leadership style
2,748
Verhalten in Organisationen
2,632
Organizational behaviour
2,629
Motivation
2,619
Mitarbeiterbindung
2,218
Employee retention
2,214
Persönlichkeitspsychologie
1,922
Personality psychology
1,917
Workforce
1,743
Arbeitskräfte
1,742
Personalmanagement
1,703
Human Resource Management
1,702
Arbeitsleistung
1,688
Job performance
1,687
Theorie
1,684
Theory
1,660
Arbeitspsychologie
1,492
Experiment
1,478
Organizational psychology
1,466
Leistungsanreiz
1,378
Performance incentive
1,373
USA
1,357
United States
1,336
Leadership
1,272
Managers
1,259
Führungskräfte
1,250
Cognition
1,220
Kognition
1,219
Beziehungsmarketing
1,178
Personalführung
1,178
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Online availability
All
Undetermined
3,951
Free
1,298
Type of publication
All
Article
7,418
Book / Working Paper
1,059
Journal
7
Type of publication (narrower categories)
All
Article in journal
6,899
Aufsatz in Zeitschrift
6,899
Aufsatz im Buch
511
Book section
511
Graue Literatur
170
Non-commercial literature
170
Hochschulschrift
160
Working Paper
140
Arbeitspapier
130
Thesis
101
Case study
62
Fallstudie
62
Collection of articles of several authors
61
Sammelwerk
61
Aufsatzsammlung
36
Conference paper
23
Konferenzbeitrag
23
Reprint
20
Collection of articles written by one author
17
Sammlung
17
Ratgeber
16
Guidebook
14
Dissertation u.a. Prüfungsschriften
10
Handbook
6
Handbuch
6
Article
5
Konferenzschrift
5
Research Report
5
Bibliografie enthalten
4
Bibliography included
4
Conference proceedings
4
Systematic review
4
Übersichtsarbeit
4
Interview
3
Fallstudiensammlung
2
Forschungsbericht
2
Lehrbuch
2
Textbook
2
Beispielsammlung
1
Bibliographie
1
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Language
All
English
8,244
German
213
Undetermined
12
French
6
Spanish
5
Russian
2
Polish
1
Portuguese
1
Serbian
1
Turkish
1
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Author
All
Siddiqui, Danish Ahmed
29
De Clercq, Dirk
28
Bakker, Arnold B.
26
Vandenberghe, Christian
24
Karatepe, Osman M.
23
Chiaburu, Dan S.
22
Newman, Alexander
22
Johnson, Russell E.
19
Kwan, Ho Kwong
19
Liu, Yan
19
Paillé, Pascal
19
Spector, Paul E.
19
Hur, Won-Moo
18
Lam, Long W.
18
Abun, Damianus
17
Bowling, Nathan A.
17
Gupta, Vishal
17
Restubog, Simon Lloyd D.
16
Shin, Yuhyung
16
Afsar, Bilal
15
Kim, Tae-Yeol
15
Li, Ning
15
Mayer, David M.
15
Parker, Sharon K.
15
Zoghbi-Manrique-de-Lara, Pablo
15
Beehr, Terry A.
14
Chou, Shih Yung
14
Khan, Abdul Karim
14
Loi, Raymond
14
Ferris, D. Lance
13
Ul Haq, Inam
13
Yam, Kai Chi
13
Abid, Ghulam
12
Cooper, Cary
12
Demerouti, Evangelia
12
Dysvik, Anders
12
Gong, Taeshik
12
Kacmar, K. Michele
12
Kim, Peter Beomcheol
12
Luu Trong Tuan
12
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Institution
All
National Bureau of Economic Research
15
Springer Fachmedien Wiesbaden
8
Verlag Dr. Kovač
4
Nomos Verlagsgesellschaft
3
Westfälische Wilhelms-Universität Münster
3
Books on Demand GmbH <Norderstedt>
2
Edward Elgar Publishing
2
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
2
Leuphana Universität Lüneburg
2
Roman-Herzog-Institut
2
Springer International Publishing
2
African Centre for Applied Research and Training in Social Development <Ṭarābulus al-Ġarb>
1
Bergische Universität Wuppertal
1
Brookings Institution
1
Carl Hanser Verlag
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dr. Rainer Hampp <Firma>
1
Eric Cuvillier <Firma>
1
Fachhochschule Reutlingen / European School of Business
1
Gleason Works
1
Goethe-Universität Frankfurt am Main
1
Gottfried Wilhelm Leibniz Universität Hannover
1
Griffiths School of Management / Annual International Conference on Business, Entrepreneurship and Ethics <7., 2016, Oradea>
1
Gulf Research Meeting <2014, Cambridge>
1
Harvard Business Review Press
1
Health and Wlfare
1
Helmut-Schmidt-Universität
1
IGI Global
1
Indien / Registrar General
1
Institut für Arbeitsmarkt- und Berufsforschung (IAB)
1
International Association of Applied Psychology
1
Kassel University Press GmbH
1
Lever Brothers <Port Sunlight>
1
Ludwig-Maximilians-Universität München / Volkswirtschaftliche Fakultät
1
Minister of State for Fitness and Ameateur Sport
1
Morgan Crucible Company Limited
1
OECD
1
Peter Lang GmbH
1
RWTH Aachen
1
RWTH Aachen / Lehrstuhl für Wirtschaftswissenschaften für Ingenieure und Naturwissenschaftler
1
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Published in...
All
Journal of business ethics : JOBE
294
International journal of hospitality management
196
Journal of business and psychology
152
The international journal of human resource management
146
Journal of managerial psychology
142
Journal of vocational behavior
128
Leadership & organization development journal
128
Journal of business research : JBR
117
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
113
International journal of human resource management
103
International journal of contemporary hospitality management
87
Academy of Management journal : AMJ
82
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
80
Journal of management & organization : JMO
76
Personnel review
72
Journal of management : JOM
71
Human performance
70
Cogent business & management
67
Management research review
66
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
66
Employee relations
64
Pakistan journal of commerce and social sciences
63
Journal of business ethics : JBE
62
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
60
International journal of organizational analysis
55
Group & organization management : an international journal
54
International journal of manpower
54
Human relations
52
Human resource management
50
Personnel psychology : a journal of applied research
48
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
44
Journal of management
44
Career development international : the journal for executive, consultants, academics and individuals
43
Journal of organizational change management
43
Tourism management : research, policies, practice
43
European management journal
41
Human resource management review
40
Journal of retailing and consumer services
39
Journal of personnel psychology
38
The journal of management development
37
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Source
All
ECONIS (ZBW)
8,417
USB Cologne (EcoSocSci)
38
EconStor
21
OLC EcoSci
5
RePEc
3
Showing
1
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10
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8,484
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date (newest first)
date (oldest first)
1
Employee emotional competence : construct conceptualization and validation of a customer-based measure
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service research : JSR
19
(
2016
)
1
,
pp. 72-87
Persistent link: https://www.econbiz.de/10011433201
Saved in:
2
A meta-analysis of frontline employees' role behavior and the moderating effects of national culture
Schepers, Jeroen J.L.
;
Borgh, Michel van der
- In:
Journal of service research
23
(
2020
)
3
,
pp. 255-280
Persistent link: https://www.econbiz.de/10012265752
Saved in:
3
An imitation game : supervisors’ influence on customer sweethearting
Ertz, Elias
;
Becker, Laura
;
Büttgen, Marion
- In:
The journal of services marketing
36
(
2022
)
3
,
pp. 432-444
Persistent link: https://www.econbiz.de/10013407512
Saved in:
4
The effects of employee behavior in sustainable service organizations
Disse, Isabel Kittyma
;
Becker-Özcamlica, Hürrem
- In:
The journal of services marketing
36
(
2022
)
8
,
pp. 1095-1105
Persistent link: https://www.econbiz.de/10013410803
Saved in:
5
The place and role of (moral) anger in organizational behavior studies
Lindebaum, Dirk
;
Geddes, Deanna
- In:
Journal of organizational behavior : OB ; the internat. …
37
(
2016
)
5
,
pp. 738-757
Persistent link: https://www.econbiz.de/10011596685
Saved in:
6
Managers' affective expressions as determinants of employee responses to change
Wells, Rachael E.
;
Brockner, Joel
- In:
Affect and groups
,
(pp. 249-273)
.
2007
Persistent link: https://www.econbiz.de/10003780231
Saved in:
7
Select on conscientiousness and emotional stability
Barrick, Murray R.
;
Mount, Michael K.
- In:
Handbook of principles of organizational behavior : …
,
(pp. 19-39)
.
2009
Persistent link: https://www.econbiz.de/10003867154
Saved in:
8
Individual reactions to leadership succession in workgroups
Ballinger, Gary A.
;
Schoorman, F. David
- In:
Readings in organizational behavior
,
(pp. 394-417)
.
2010
Persistent link: https://www.econbiz.de/10003891039
Saved in:
9
Freude am Unternehmertum in kleinen und mittleren Unternehmen : Ergebnisse einer Quer- und Längsschnittanalyse
Stadler, Christina
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003895904
Saved in:
10
How emotional labor influences worker pride, job satisfaction, and burnout : an examination of consumer complaint workers
Jin, Myung Hun
;
Guy, Mary E.
- In:
Public performance & management review
33
(
2009/10
)
1
,
pp. 88-105
Persistent link: https://www.econbiz.de/10003910353
Saved in:
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