Narrow search
Showing 1 - 10 of 11
Cover Image
Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Rapp, Adam; Baker, Thomas L.; Bachrach, Daniel G.; … - In: Journal of retailing 91 (2015) 2, pp. 358-369
Persistent link: https://www.econbiz.de/10011309647
Cover Image
Do sales and service compete? : the impact of multiple psychological climates on frontline employee performance
Ogilvie, Jessica; Rapp, Adam; Bachrach, Daniel G.; … - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 11-26
Persistent link: https://www.econbiz.de/10011690132
Cover Image
Frontline service employee compliance with customer special requests
Beatty, Sharon E.; Ogilvie, Jessica; Northington, … - In: Journal of service research : JSR 19 (2016) 2, pp. 158-173
Persistent link: https://www.econbiz.de/10011485432
Cover Image
I think they think we are good citizens : meta-perceptions as antecedents of employees' reactions to corporate social responsibility
Panagopoulos, Nikolaos G.; Rapp, Adam A.; Vlachos, Pavlos A. - In: Journal of business research : JBR 69 (2016) 8, pp. 2781-2790
Persistent link: https://www.econbiz.de/10011506887
Cover Image
Operant leadership and employee citizenship : a question of trust?
Rubin, Robert S.; Bommer, William H.; Bachrach, Daniel G. - In: The leadership quarterly : LQ ; an international … 21 (2010) 3, pp. 400-408
Persistent link: https://www.econbiz.de/10003989212
Cover Image
Exploring the role of supervisor trust in the associations between multiple sources of relationship conflict and organizational citizenship behavior
Kacmar, K. Michele; Bachrach, Daniel G.; Harris, Kenneth J. - In: The leadership quarterly : LQ ; an international … 23 (2012) 1, pp. 43-54
Persistent link: https://www.econbiz.de/10009509122
Cover Image
Utility of OCB : organizational citizenship behavior and group performance in a resource allocation framework
Nielsen, Tjai M.; Bachrach, Daniel G.; Sundstrom, Eric; … - In: Journal of management : JOM 38 (2012) 2, pp. 668-694
Persistent link: https://www.econbiz.de/10009509680
Cover Image
Role expectations as antecedents of citizenship and the moderating effects of work context
Dierdorff, Erich C.; Rubin, Robert S.; Bachrach, Daniel G. - In: Journal of management : JOM 38 (2012) 2, pp. 573-598
Persistent link: https://www.econbiz.de/10009509685
Cover Image
Boundaries of citizenship behavior : curvilinearity and context in the citizenship and task performance relationship
Rubin, Robert S.; Dierdorff, Erich C.; Bachrach, Daniel G. - In: Personnel psychology : a journal of applied research 66 (2013) 2, pp. 377-406
Persistent link: https://www.econbiz.de/10009775135
Cover Image
Influences of organizational investments in social capital on service employee commitment and performance
Ellinger, Alexander E.; Musgrove, Carolyn (Casey) Findley; … - In: Journal of business research : JBR 66 (2013) 8, pp. 1124-1133
Persistent link: https://www.econbiz.de/10009756181