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Determinants of bank advisor revenues
Mangold, Ruben - In: The international journal of productivity and … 62 (2013) 7, pp. 674-693
Persistent link: https://www.econbiz.de/10009793540
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Product differentiation and efficiencies in the retail banking industry
Dai, Mian; Yuan, Yuan - In: Journal of banking & finance 37 (2013) 12, pp. 4907-4919
Persistent link: https://www.econbiz.de/10010342180
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Key determinant factors for retail bank switching in Ghana
Narteh, Bedman - In: International journal of emerging markets 8 (2013) 4, pp. 409-427
Persistent link: https://www.econbiz.de/10010364232
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Patterns in competitive structure among retail finanical services brands
Dawes, John G. - In: European journal of marketing : EJM 48 (2014) 5/6, pp. 924-942
Persistent link: https://www.econbiz.de/10010388103
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Service quality dimensions as predictors of customer satisfaction and loyalty in the banking industry : moderating effects of gender
Teeroovengadum, Viraiyan - In: European business review 34 (2022) 1, pp. 1-19
Persistent link: https://www.econbiz.de/10013164641
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Comparative study of customer satisfaction in public and private sector banks in India (a case study of Meerut region of U. P.)
Gupta, Vijay Prakash; Agarwal, P. K. - In: Global journal of business management : GJBM 7 (2013) 1, pp. 15-26
Persistent link: https://www.econbiz.de/10010189434
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Mediators of the relationship between service quality and customer loyalty : evidence from the banking sector in Zimbabwe
Makanyeza, Charles; Chikazhe, Lovemore - In: The international journal of bank marketing : IJBM 35 (2017) 3, pp. 540-556
Persistent link: https://www.econbiz.de/10011731623
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Interrelationships and consequential effects among technological innovation, service consistency, customer satisfaction and loyalty in banking
Obeng, Asare Yaw; Mkhize, Peter L. - In: International journal of finance & banking studies : JJFBS 6 (2017) 3, pp. 51-69
Persistent link: https://www.econbiz.de/10011765019
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The influence of service quality, corporate image, and customer satisfaction on customer loyalty in banking sector in Yogyakarta
Christanto, Yohanes Michael; Santoso, Singgih - 2022
Persistent link: https://www.econbiz.de/10013445142
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Obstacles to upgrading customer value-in use in retail banking
Lähteenmaki, Ilkka; Nätti, Satu - In: The international journal of bank marketing : IJBM 31 (2013) 5, pp. 334-347
Persistent link: https://www.econbiz.de/10009787623