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Intentionality and transformative services : wellbeing co-creation and spill-over effects
Finsterwalder, Jörg; Kuppelwieser, Volker - In: Journal of retailing and consumer services 52 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012132253
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A 360-degree view of actor engagement in service co-creation
Finsterwalder, Jörg - In: Journal of retailing and consumer services 40 (2018), pp. 276-278
Persistent link: https://www.econbiz.de/10011801984
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1 + 1 does not always equal value creation : the case of YouTube
Kuppelwieser, Volker G.; Simpson, Merlin C.; Chiummo, … - In: Marketing letters : a journal of research in marketing 24 (2013) 3, pp. 311-321
Persistent link: https://www.econbiz.de/10009786891
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Value creation in online services
Kuppelwieser, Volker; Simpson, Merlin C. - In: Service Value als Werttreiber : Konzepte, Messung und …, (pp. 457-465). 2014
Persistent link: https://www.econbiz.de/10010359414