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Obese customers' fitness goal disclosure on social media : exploring weight-loss image sharing on emotions and healthy lifestyle aspirations
Singh, Gurmeet; Sharma, Shavneet - In: European journal of marketing 56 (2022) 11, pp. 3138-3167
Persistent link: https://www.econbiz.de/10013457415
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Impact of customer experience on attitude and repurchase intention in online grocery retailing : a moderation mechanism of value co-creation
Anshu, Kumari; Gaur, Loveleen; Singh, Gurmeet - In: Journal of retailing and consumer services 64 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209516
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Co-creation : interface for online affective experience and repurchase intention
Anshu, Kumari; Gaur, Loveleen; Gurmeet Singh; Singh, … - In: International journal of business and economics 20 (2021) 2, pp. 161-185
Persistent link: https://www.econbiz.de/10013184272
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Impact of financial and nonfinancial constructs on customer lifetime value (CLV) : U.S. retailer's perspective
Amendah, Eklou R.; Kohli, Amarpreet; Kumthekar, Nihar; … - In: Journal of relationship marketing : innovations and … 22 (2023) 3, pp. 202-237
Persistent link: https://www.econbiz.de/10014320680
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Social CRM : linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry
Afaq, Anam; Gaur, Loveleen; Singh, Gurmeet - In: International journal of contemporary hospitality management 35 (2023) 3, pp. 992-1009
Persistent link: https://www.econbiz.de/10013546105
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Use of social networking sites by SMEs to engage with their customers : a developing country perspective
Sharma, Shavneet; Singh, Gurmeet; Aiyub, Asheefa Shaheen - In: Journal of internet commerce 19 (2020) 1, pp. 62-81
Persistent link: https://www.econbiz.de/10012179615