Narrow search
Showing 1 - 10 of 463
Cover Image
Differences in consumer loyalty and willingness to pay for service attributes across digital channels : a study of the Japanese digital content market
Kim, Donghun; Sugai, Philip - In: Telecommunications policy : the international journal … 32 (2008) 7, pp. 480-489
Persistent link: https://www.econbiz.de/10003753852
Cover Image
Integration der Vertriebswege im Retail Banking : Herausforderungen des Multi-Channel-Managements
Hahn, Marco; Keck, Markus - In: Customer Relationship Management : neue …, (pp. 91-106). 2008
Persistent link: https://www.econbiz.de/10003644181
Cover Image
The relationship of governance mechanisms and customer loyalty in insurance industry : the difference of internet insurers and traditional insurers
Yang, Heng-Li; Wu, Ya-Ling - In: International journal of services and standards 4 (2008) 3, pp. 248-268
Persistent link: https://www.econbiz.de/10003741723
Cover Image
Die Wahl des richtigen Vertriebswegs in den Vorleistungsindustrien der Landwirtschaft : konzeptionelle Überlegungen und empirische Ergebnisse
Voss, Julian; Spiller, Achim - 2008
Persistent link: https://www.econbiz.de/10003743118
Cover Image
The impact of interpersonal Guanxi on exercise of power in a Chinese marketing channel
Zhuang, Guijun; Xi, Youmin; El-Ansary, Adel - In: Journal of marketing channels : ... distribution … 15 (2007/08) 2/3, pp. 185-210
Persistent link: https://www.econbiz.de/10003786183
Cover Image
Strategien im Retail-Banking : Finanzdienstleister im veränderten Wettbewerb
Grussert, Hans - 2009 - 2., überarb. Aufl.
Persistent link: https://www.econbiz.de/10003776930
Cover Image
Multi-channel retailing and customer satisfaction : implications for e-CRM
Warrington, Patricia T.; Gangstad, Elizabeth; Feinberg, … - In: Contemporary research in e-branding, (pp. 280-291). 2009
Persistent link: https://www.econbiz.de/10003778273
Cover Image
Strategic channel alignment : an analysis of the configuration of physical and virtual marketing channels
Müller-Lankenau, Claas; Wehmeyer, Kai; Klein, Stefan - In: Information systems and e-business management : ISeB 4 (2006) 2, pp. 187-216
Persistent link: https://www.econbiz.de/10003322038
Cover Image
Customer orientated contact management in private banking with multi channel management
Pracht, Andreas - In: International Customer Behaviour and Retailing Research …, (pp. 232-240). 2006
Persistent link: https://www.econbiz.de/10003280173
Cover Image
Konsumentenvertrauen : Konzepte und Anwendungen für ein nachhaltiges Kundenbindungsmanagement
Bauer, Hans H. (ed.) - 2006
Persistent link: https://www.econbiz.de/10003284144