//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Bibliometrie"
~subject:"Customer service"
~subject:"Großbritannien"
~type_genre:"Article"
~type_genre:"Sammlung"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service work and service worke...
Similar by subject
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Bibliometrie
Customer service
Großbritannien
United Kingdom
229
Deutschland
145
USA
92
Dienstleistungssektor
88
United States
65
customer satisfaction
61
Theorie
60
Theory
59
Germany
52
Customer satisfaction
49
Bibliometrics
43
Frankreich
40
Schätzung
35
Vergleich
32
Industrie
30
Geldpolitik
28
Estimation
27
Konjunktur
26
Welt
25
Italien
24
Kundenzufriedenheit
24
bibliometrics
22
EU-Staaten
21
Japan
21
World
21
France
20
Monetary policy
20
Service industry
20
Wirtschaftsgeschichte
20
Arbeitsmarkt
19
Economic history
19
Wirtschaftspolitik
19
Niederlande
18
Schweden
18
service quality
17
Kundenservice
16
Service quality
16
more ...
less ...
Online availability
All
Free
212
Undetermined
3
Type of publication
All
Book / Working Paper
244
Article
173
Type of publication (narrower categories)
All
Article
Sammlung
Article in journal
44,624
Aufsatz in Zeitschrift
44,624
Graue Literatur
18,868
Non-commercial literature
18,868
Working Paper
15,946
Arbeitspapier
14,468
Aufsatz im Buch
9,119
Book section
9,119
Collection of articles of several authors
2,878
Sammelwerk
2,878
Hochschulschrift
2,523
Amtsdruckschrift
1,876
Government document
1,876
Aufsatzsammlung
1,537
Thesis
1,526
Konferenzschrift
1,330
Bibliografie enthalten
1,211
Bibliography included
1,211
Case study
909
Fallstudie
909
Conference proceedings
612
Lehrbuch
551
Textbook
499
Rezension
474
Bibliografie
471
No longer published / No longer aquired
449
Statistik
444
Reprint
363
Biografie
356
Mehrbändiges Werk
354
Multi-volume publication
354
Dissertation u.a. Prüfungsschriften
353
Statistics
342
Conference paper
332
Konferenzbeitrag
332
Bibliographie
280
Collection of articles written by one author
244
research-article
220
more ...
less ...
Language
All
English
330
German
91
French
1
Portuguese
1
Russian
1
Spanish
1
Serbian
1
Undetermined
1
more ...
less ...
Author
All
Keynes, John Maynard
8
Wohlrabe, Klaus
7
Congdon, Tim
4
Fabritz, Nadine
4
Kuntze, Oscar-Erich
4
Marshall, Alfred
4
Blundell, John
3
Boscheck, Ralf
3
Coats, Alfred W.
3
Grabka, Markus M.
3
Groenewegen, Peter D.
3
Price, Jacob M.
3
Wagner, Karin
3
Zimmermann, Klaus F.
3
Atkinson, Anthony B.
2
Beckert, Walter
2
Belk, Russell W.
2
Butz, Alexander
2
Dreger, Christian
2
Falck, Oliver
2
Frick, Joachim R.
2
Geis, Wido
2
Goergen, Marc
2
Gruber, Torsten
2
Gustafsson, Siv S.
2
Harris, Ralph
2
Jenkins, Stephen P.
2
Kaldor, Nicholas
2
Ketzler, Rolf
2
Knabe, Andreas
2
Lueg, Rainer
2
Mayer, Colin
2
McCusker, John J.
2
Mill, John Stuart
2
Munro, John H. A.
2
Ochel, Wolfgang
2
Ohr, Renate
2
Pollard, Sidney
2
Renneboog, Luc
2
Robinson, Colin
2
more ...
less ...
Institution
All
Friedrich-Schiller-Universität Jena
2
Royal Economic Society
2
Books on Demand GmbH <Norderstedt>
1
Conference on Global Change, Resource Shocks, and Economic History <1993, Pasadena, Calif.>
1
Fondazione Raffaele Mattioli per la Storia del Pensiero Economico
1
Ifo Institut
1
Institut für Arbeitsmarkt- und Berufsforschung
1
Institut ėkonomiki <Moskau>
1
Institute of Economic Affairs <London>
1
Leuphana Universität Lüneburg
1
RWTH Aachen / Lehrstuhl für Wirtschaftswissenschaften für Ingenieure und Naturwissenschaftler
1
Universität Ulm
1
Verlag Dr. Kovač
1
W. Bertelsmann Verlag
1
Zeppelin Universität
1
more ...
less ...
Published in...
All
Vierteljahrshefte zur Wirtschaftsforschung
26
ifo Schnelldienst
25
CESifo DICE Report
21
DIW Wochenbericht
13
Wirtschaftsdienst
11
Intereconomics
9
Variorum collected studies series : CS
8
Zeitschrift für ArbeitsmarktForschung - Journal for Labour Market Research
8
BuR - Business Research
7
Dissertation Series CentER
7
EIB Papers
6
Journal for Labour Market Research
6
CESifo Forum
5
Economics: The Open-Access, Open-Assessment E-Journal
5
Occasional paper / IEA
5
Zeitschrift für Personalforschung (ZfP)
4
Economists of the twentieth century
3
Ph.D-afhandling / Økonomisk Institut, Københavns Universitet
3
ifo Dresden berichtet
3
Die Weltwirtschaft
2
Electronic Markets
2
IW-Trends - Vierteljahresschrift zur empirischen Wirtschaftsforschung
2
Legends in consumer behavior
2
Lund studies in economic history
2
Management Revue
2
PhD series / Department of Economics, University of Copenhagen
2
Routledge studies in international economic and social history
2
Variorum collected studies series
2
ifo DICE Report
2
A National Bureau of Economic Research monograph
1
A Royal Economic Society publication
1
Acta Universitatis Oeconomicae Helsingiensis / A
1
Apprimus Edition Wissenschaft
1
Classics of Indian history and economics
1
Collected studies series
1
Comparative Economic Research. Central and Eastern Europe
1
Crusade for industry series
1
Demographic Research
1
Dissertation series / Swedish Institutet för Social Forskning
1
Dissertation.de
1
more ...
less ...
Source
All
ECONIS (ZBW)
244
EconStor
173
Showing
1
-
10
of
417
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Essays on the economics of electronic commerce
Luo, Jifeng
-
2008
Persistent link: https://www.econbiz.de/10011573251
Saved in:
2
Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
-
2019
Persistent link: https://www.econbiz.de/10012105262
Saved in:
3
"New perspectives on customer experience in service recovery"
Mandl, Leonhard
-
2017
Persistent link: https://www.econbiz.de/10011782523
Saved in:
4
The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
-
2015
Persistent link: https://www.econbiz.de/10011312793
Saved in:
5
New ways to leverage Web 2.0 : social media content for market intelligence and customer interaction
Baur, Aaron Wolfgang
-
2016
Persistent link: https://www.econbiz.de/10011528133
Saved in:
6
Product return management in online retailing
El Kihal, Siham
-
2017
Persistent link: https://www.econbiz.de/10011634492
Saved in:
7
Returns management in online business : effects of late returns, restocking fee legislation and multichannel competition
Difrancesco, Rita Maria
-
2015
Persistent link: https://www.econbiz.de/10011667623
Saved in:
8
Consumer behavior in the age of digitization and big data : selected essays
Niemann, Antje
-
2016
Persistent link: https://www.econbiz.de/10011686853
Saved in:
9
Model integration and traceability for product service systems engineering
Wolfenstetter, Thomas
-
2019
Persistent link: https://www.econbiz.de/10012062289
Saved in:
10
Negative affective states in customers service experience : investigating antecedents and mitigations
Haager, Stephanie
-
2018
Persistent link: https://www.econbiz.de/10012020297
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->