//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Brand management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Emotionalität im Sevice Encoun...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Brand management
Unternehmen
35,348
Beziehungsmarketing
25,041
Relationship marketing
25,036
Qualitätsmanagement
16,750
Quality management
14,348
Deutschland
12,619
Konsumentenverhalten
11,929
Consumer behaviour
11,921
Emotion
10,429
Germany
9,754
Arbeitskräfte
9,638
Enterprise
9,162
Theorie
9,108
Theory
8,971
Workforce
8,798
Dienstleistung
7,060
Dienstleistungsqualität
6,897
Service quality
6,885
Customer satisfaction
6,647
Kundenzufriedenheit
6,647
USA
5,185
United States
4,512
Services
4,346
Innovation
3,822
Management
3,781
Kompetenz
3,502
Competence
3,367
Markenführung
3,090
Strategisches Management
3,006
Lieferantenmanagement
2,866
Supplier relationship management
2,863
Arbeitszufriedenheit
2,715
Innovationsmanagement
2,711
Unternehmenserfolg
2,706
Social Web
2,668
Social web
2,668
Job satisfaction
2,638
Kundenmanagement
2,556
Firm performance
2,533
more ...
less ...
Online availability
All
Undetermined
1,688
Free
399
Type of publication
All
Article
2,565
Book / Working Paper
524
Journal
1
Type of publication (narrower categories)
All
Article in journal
2,358
Aufsatz in Zeitschrift
2,358
Aufsatz im Buch
206
Book section
206
Hochschulschrift
95
Thesis
73
Collection of articles of several authors
48
Sammelwerk
48
Graue Literatur
45
Non-commercial literature
45
Case study
33
Fallstudie
33
Aufsatzsammlung
30
Arbeitspapier
22
Working Paper
22
Conference paper
20
Konferenzbeitrag
20
Guidebook
14
Ratgeber
14
Lehrbuch
9
Reprint
8
Textbook
8
Handbook
7
Handbuch
7
Konferenzschrift
4
Collection of articles written by one author
3
Sammlung
3
Conference proceedings
2
Interview
2
Bibliografie enthalten
1
Bibliography included
1
Fallstudiensammlung
1
Festschrift
1
Glossar enthalten
1
Glossary included
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
2,784
German
306
Italian
3
French
2
Polish
1
Author
All
Loureiro, Sandra Maria Correia
26
Burmann, Christoph
15
Hollebeek, Linda D.
15
King, Ceridwyn
15
Sarkar, Abhigyan
15
Fetscherin, Marc
14
Khan, Imran
14
Veloutsou, Cleopatra
14
Huber, Frank
13
Japutra, Arnold
12
Kumar, Vikas
12
Rather, Raouf Ahmad
12
Fournier, Susan
11
Guzman, Francisco
11
Han, Heesup
11
MacInnis, Deborah J.
11
Rahman, Zillur
11
Sarkar, Juhi Gahlot
11
Bruhn, Manfred
10
Šerić, Maja
10
Ahn, Jiseon
9
Gil Saura, Irene
9
Kaufmann, Hans Rüdiger
9
Kunkel, Thilo
9
Ahlert, Dieter
8
Casidy, Riza
8
Esch, Franz-Rudolf
8
Hyun, Sunghyup Sean
8
Iglesias, Oriol
8
Ko, Eunju
8
Sreejesh, S.
8
Theobald, Elke
8
Vrontis, Demetris
8
Augusto, Mário Gomes
7
Back, Ki-Joon
7
Bagozzi, Richard P.
7
Brandão, Amélia Maria Pinto da Cunha
7
Ekinci, Yuksel
7
Fatma, Mobin
7
Kang, Juhee
7
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
9
Fachhochschule Reutlingen / European School of Business
2
Gesellschaft zur Erforschung des Markenwesens
2
Institut für Handelsmanagement <Münster (Westf)>
2
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
2
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
American Marketing Association
1
Arbeitsgemeinschaft für Marketing
1
Chartered Institute of Marketing
1
Edward Elgar Publishing
1
Haufe-Lexware GmbH & Co. KG
1
ICORIA <17., 2018, Valencia>
1
Information Resources Management Association
1
Institut für Handelsmanagement und Netzwerkmarketing <Münster (Westf)>
1
Institut für Markt- und Distributionsforschung <Köln>
1
Kogan Page Ltd. <London>
1
Markendialog <1, 1997, Frankfurt, Main>
1
Markendialog <2, 1998, Frankfurt, Main>
1
Marketing-Centrum <Münster (Westf)>
1
Projekt Verlag
1
Society for Consumer Psychology.
1
Springer Gabler <Firma>
1
Tectum Verlag
1
Uni-Edition GmbH
1
Universität Bayreuth / Rechts- und Wirtschaftswissenschaftliche Fakultät
1
Universität Mannheim
1
Verlag Dr. Kovač
1
W. Kohlhammer GmbH
1
Wissenschaftsförderung der Sparkassen-Finanzgruppe e.V.
1
more ...
less ...
Published in...
All
Journal of business research : JBR
153
The journal of brand management : an international journal
121
The journal of product & brand management
121
Journal of retailing and consumer services
118
International journal of hospitality management
51
SpringerLink / Bücher
41
Journal of strategic marketing
33
Industrial marketing management : the international journal for industrial and high-tech firms
31
International journal of internet marketing and advertising : IJIMA
31
Journal of promotion management : innovations in planning and applied research
31
Asia Pacific journal of marketing and logistics
29
Cogent business & management
29
European journal of marketing : EJM
27
Marketing intelligence & planning
27
Psychology & marketing
27
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
24
International journal of contemporary hospitality management
23
Journal of hospitality marketing & management
23
Journal of travel and tourism marketing
20
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
17
Journal of marketing communications
17
European journal of marketing
16
Journal of marketing
16
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
16
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
15
Marketing letters : a journal of research in marketing
15
International journal of market research
14
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
14
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
14
The journal of services marketing
14
The service industries journal
14
Tourism management : research, policies, practice
14
Business horizons
13
Journal of marketing management : MM
13
Journal of service management
13
Global business review
12
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
Journal of Islamic marketing
12
Journal of fashion marketing and management
12
Journal of marketing analytics : JMA
12
more ...
less ...
Source
All
ECONIS (ZBW)
3,090
Showing
1
-
10
of
3,090
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Employees' online brand advocacy behaviors as a response to justice and
emotion
Aksoy, Nilsah Cavdar
;
Yazici, Nihal
;
Duzenci, Ahmet
- In:
The journal of product & brand management
32
(
2023
)
6
,
pp. 878-891
Persistent link: https://www.econbiz.de/10014315457
Saved in:
2
Kreativität als Bestandteil der Markenidentität : Ein verhaltenstheoretischer Ansatz zur Analyse der Mitarbeiterkreativität
Kästner, Evelyn
-
2009
für
Unternehmen
eine steigende Erfolgsrelevanz. Dass Innovationen dabei ihren Ursprung in kreativen Mitarbeitern haben …
Persistent link: https://www.econbiz.de/10014015023
Saved in:
3
Kreativität als Bestandteil der Markenidentität : ein verhaltenstheoretischer Ansatz zur Analyse der Mitarbeiterkreativität
Kästner, Evelyn
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003866182
Saved in:
4
Building the service brand by creating and managing an emotional brand experience
Morrison, Sharon
;
Crane, Frederick G.
- In:
The journal of brand management : an international journal
14
(
2006/07
)
5
,
pp. 410-421
Persistent link: https://www.econbiz.de/10003476084
Saved in:
5
Markencommitment bei Mitarbeitern : Bedeutung der Kongruenz von
Mitarbeiter
und Marke für das Markencommitment in
Unternehmen
Strödter, Kristina
-
2008
Persistent link: https://www.econbiz.de/10003735387
Saved in:
6
Emotional intelligence and consumer decision-making styles : the mediating role of brand trust and brand loyalty
Kankam, George
;
Charnor, Isaac Tetteh
- In:
Future Business Journal
9
(
2023
),
pp. 1-11
-making styles. We further indicate how consumers rely on emotional intelligence (EI) when purchasing products or
services
based on …
Persistent link: https://www.econbiz.de/10014381358
Saved in:
7
The impact of consumer personality and social network position on brand community engagement
Akdevelioglu, Duygu
;
Kara, Selcan
;
Perotti, Victor
- In:
The journal of brand management : an international journal
31
(
2024
)
3
,
pp. 235-250
Persistent link: https://www.econbiz.de/10014583569
Saved in:
8
Positive and negative effects of affective and continuance brand commitment in a service context
Raju, Sekar
- In:
Journal of Indian business research
9
(
2017
)
2
,
pp. 133-148
Persistent link: https://www.econbiz.de/10011761512
Saved in:
9
The concept of participatory market orientation : an organisation-wide appoach to enhancing brand equity
Ind, Nicholas
;
Bjerke, Rune
- In:
The journal of brand management : an international journal
15
(
2007/08
)
2
,
pp. 135-145
Persistent link: https://www.econbiz.de/10003611605
Saved in:
10
Effect of Employees on Customer Perception of Service Brand
Mogaji, Emmanuel
-
2015
The fundamental differences between goods and
services
pose a challenge on developing an effective advertising strategy …, this has led many scholars to recommend treating
services
differently and discussed the importance of communicating the …
Persistent link: https://www.econbiz.de/10014135795
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->