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Social interactions in customer churn decisions : the impact of relationship directionality
Haenlein, Michael - In: International journal of research in marketing : IJRM ; … 30 (2013) 3, pp. 236-248
Persistent link: https://www.econbiz.de/10009779989
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The role of network embeddedness and psychological ownership in consumer responses to brand transgressions
Kuchmaner, Christina A.; Johnson, Jennifer Wiggins; … - In: Journal of interactive marketing : a quarterly … 47 (2019), pp. 129-143
Persistent link: https://www.econbiz.de/10012060950
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Tensions and ties in social media networks : towards a model of understanding business relationship development and business performance enhancement through the use of LinkedIn
Quinton, Sarah; Wilson, Damien - In: Industrial marketing management : the international … 54 (2016), pp. 15-24
Persistent link: https://www.econbiz.de/10011478704
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Explaining attendance through the brand community triad : integrating network theory and team identification
Katz, Matthew; Ward, Rose Marie; Heere, Bob - In: Sport management review 21 (2018) 2, pp. 176-188
Persistent link: https://www.econbiz.de/10011866646
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A core of e-commerce customer experience based on conversational data using network text methodology
Alamsyah, Andry; Laksmiani, Nurlisa; Rahimi, Lies Anisa - In: International journal of business 23 (2018) 3, pp. 284-292
Persistent link: https://www.econbiz.de/10011913660
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Effects of relational embeddedness on users' intention to participate in value co-creation of social e-commerce platforms
Xiao, Liang; Wang, Jiawei; Wei, Xinyu - In: Journal of research in interactive marketing : … 18 (2024) 3, pp. 410-429
Persistent link: https://www.econbiz.de/10015062120
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Will Facebook save or destroy social capital? : an empirical investigation into the effect of online interactions on trust and networks
Sabatini, Fabio; Sarracino, Francesco - 2014
sociability. We find that participation in SNSs such as Facebook and Twitter has a positive effect on face-to-face interactions …
Persistent link: https://www.econbiz.de/10011527200
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Online social networks and trust
Sabatini, Fabio; Sarracino, Francesco - 2015
We explore how participation in social networking sites (SNS) such as Facebook and Twitter affects the most …
Persistent link: https://www.econbiz.de/10011527256
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Will Facebook save or destroy social capital? : an empirical investigation into the effect of online interactions on trust and networks
Sabatini, Fabio; Sarracino, Francesco - 2013
Persistent link: https://www.econbiz.de/10011856872
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Antecedents of customer participation in business ecosystems : evidence of customers' psychological ownership in Facebook
Joo, Jaehun; Marakhimov, Azizbek - In: Service business 12 (2018) 1, pp. 1-23
Persistent link: https://www.econbiz.de/10011915021