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The impact of dependence and relationship commitment on logistics outsourcing : empirical evidence from Greater China
Huo, Baofeng; Liu, Chen; Kang, Mingu; Zhao, Xiande - In: International journal of physical distribution & … 45 (2015) 9/10, pp. 887-912
Persistent link: https://www.econbiz.de/10011380422
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Determinants of customer perceived online shopping logistics service quality value : an empirical study from China
Han, Yunxia; Xie, Guangying - In: International journal of logistics : research and … 22 (2019) 6, pp. 614-637
Persistent link: https://www.econbiz.de/10012203876
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Drivers of relationship quality in logistics outsourcing in China
Chu, Zhaofang; Wang, Qiang - In: The journal of supply chain management : a global … 48 (2012) 3, pp. 78-96
Persistent link: https://www.econbiz.de/10009617942
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Exploring multidimensional quality attributes of incentive travels
Lee, Jin-soo; Chiang, Chia-Hao - In: International journal of contemporary hospitality management 29 (2017) 8, pp. 2198-2214
Persistent link: https://www.econbiz.de/10011783645
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Integrating fuzzy theory into Kano model for classification of service quality elements : a case study of machinery industry in China
Meng, Qingliang; Jiang, Xuan; He, Lin; Guo, Xinxin - In: Journal of industrial engineering and management : JIEM 8 (2015) 5, pp. 1661-1675
Purpose: The purpose of study is to propose and verify a method of service quality elements classification through integrating fuzzy theory into Kano model. The method has the merit of being more effective in processing customers' psychology of vagueness and uncertainties than traditional Kano...
Persistent link: https://www.econbiz.de/10011916038
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Relational governance and opportunism in logistics outsourcing relationships : empirical evidence from China
Lai, Fujun; Tian, Yu; Huo, Baofeng - In: International journal of production research 50 (2012) 9, pp. 2501-2514
Persistent link: https://www.econbiz.de/10009557808
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Relationship flexibility in a 3PL context : impacts of network embeddedness, guanxi, and explicit contract
Chen, Haozhe; Zemanek, James E. <Jr.>; Mai, Enping; Tian, Yu - In: Journal of marketing channels : ... distribution … 22 (2015) 4, pp. 253-264
Persistent link: https://www.econbiz.de/10011435896
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Improving logistics outsourcing performance through transactional and relational mechanisms under transaction uncertainties : evidence from China
Yang, Qian; Zhao, Xiande; Yeung, Hoi Yan Jeff; Liu, Yanping - In: International journal of production economics 175 (2016), pp. 12-23
Persistent link: https://www.econbiz.de/10011477450
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The moderating effect of Guanxi on supply chain competencies of logistics firms in China
Ding, Ming Juan; Jie, Ferry - In: International journal of logistics : research and … 24 (2021) 4, pp. 407-425
Persistent link: https://www.econbiz.de/10012608898
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Managing dependence in logistics outsourcing relationships : evidence from China
Lai, Fujun; Chu, Zhaofang; Wang, Qiang; Fan, Chunxing - In: International journal of production research 51 (2013) 10, pp. 3037-3054
Persistent link: https://www.econbiz.de/10009736218