//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Confidence"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Heterogeneity in the quality-s...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Confidence
Relationship marketing
26,428
Beziehungsmarketing
25,753
Lieferantenmanagement
17,649
Supplier relationship management
17,606
Customer satisfaction
15,560
Kundenzufriedenheit
13,974
Job satisfaction
13,788
Arbeitszufriedenheit
13,079
Consumer behaviour
12,583
Konsumentenverhalten
12,369
Satisfaction
11,101
Zufriedenheit
9,884
Service quality
8,235
Dienstleistungsqualität
7,991
Deutschland
6,738
Germany
6,514
Theorie
6,330
Theory
6,286
Supply chain
5,783
Lieferkette
5,774
Lebensqualität
4,581
Quality of life
4,565
Business-to-business marketing
3,568
B-to-B-Marketing
3,510
USA
3,383
United States
3,282
Electronic Commerce
3,218
Brand management
3,213
Markenführung
3,199
E-commerce
3,097
Mitarbeiterbindung
2,933
Employee retention
2,932
Arbeitsverhalten
2,703
Work behaviour
2,693
Social Web
2,577
Social web
2,576
Marketingmanagement
2,552
Vertrauen
2,543
Marketing management
2,521
more ...
less ...
Online availability
All
Undetermined
1,056
Free
438
Type of publication
All
Article
2,129
Book / Working Paper
401
Type of publication (narrower categories)
All
Article in journal
1,974
Aufsatz in Zeitschrift
1,974
Aufsatz im Buch
146
Book section
146
Graue Literatur
117
Non-commercial literature
117
Arbeitspapier
101
Working Paper
101
Hochschulschrift
63
Thesis
49
Case study
21
Fallstudie
21
Conference paper
15
Konferenzbeitrag
15
Collection of articles of several authors
9
Sammelwerk
9
Reprint
6
Aufsatzsammlung
4
Konferenzschrift
4
Conference proceedings
3
Guidebook
3
Ratgeber
3
Systematic review
3
Übersichtsarbeit
3
Bibliografie enthalten
2
Bibliography included
2
Collection of articles written by one author
2
Sammlung
2
research-article
2
Amtsdruckschrift
1
Country report
1
Government document
1
Handbook
1
Handbuch
1
Länderbericht
1
more ...
less ...
Language
All
English
2,383
German
143
French
3
Polish
2
Undetermined
1
Author
All
Svensson, Göran
21
Helliwell, John F.
15
Usman, Osly
14
Felli, Leonardo
13
Koenen, Johannes
13
Stahl, Konrad
13
Han, Heesup
11
Mysen, Tore
11
Akrout, Houcine
10
Calzolari, Giacomo
9
Spagnolo, Giancarlo
9
Fritz, Melanie
7
Bilgihan, Anil
6
Dyer, Jeffrey H.
6
Huang, Haifang
6
Lee, Choong-Ki
6
Nienaber, Ann-Marie
6
Paulssen, Marcel
6
Ratnasingam, Pauline
6
Roberts-Lombard, Mornay
6
Su, Chenting
6
Wang, Shun
6
Zaheer, Akbar
6
Chu, Wujin
5
Fatima, Johra Kayeser
5
Gaiha, Raghav
5
Gil Saura, Irene
5
Grabner-Kräuter, Sonja
5
Jacob, Jayanth
5
Kulkarni, Vani S.
5
Mostert, Pierre
5
Naudé, Peter
5
Pistoresi, Barbara
5
Rather, Raouf Ahmad
5
Salo, Jari
5
Schewe, Gerhard
5
Wang, Mengyang
5
Zhou, Kevin Zheng
5
Abosag, Ibrahim
4
Andreoni, James
4
more ...
less ...
Institution
All
National Bureau of Economic Research
7
Springer Fachmedien Wiesbaden
5
IGI Global
2
Erasmus Research Institute of Management
1
European Association of Agricultural Economists
1
European University Institute / Department of Political and Social Sciences
1
International Association of Agricultural Economists
1
International Conference of Agricultural Economists <26, 2006, Brisbane; Gold Coast, Queensland>
1
Nomos Verlagsgesellschaft
1
OECD / Committee for Information, Computer and Communications Policy / Working Party on Information Security and Privacy
1
Roman-Herzog-Institut
1
Shaker Verlag
1
Stiftung Rheinisch-Westfälisches Wirtschaftsarchiv zu Köln
1
Universität Greifswald
1
Uniwersytet Ekonomiczny w Katowicach
1
Verlag Franz Vahlen
1
more ...
less ...
Published in...
All
Industrial marketing management : the international journal for industrial and high-tech firms
75
Journal of retailing and consumer services
68
Journal of business research : JBR
67
The journal of business & industrial marketing
34
International journal of hospitality management
29
Journal of business-to-business marketing
24
Asia Pacific journal of marketing and logistics
23
The service industries journal
22
International journal of electronic marketing and retailing : IJEMR
20
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
The journal of services marketing
17
Journal of strategic marketing
16
Cogent business & management
15
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
15
SpringerLink / Bücher
15
Journal of business ethics : JOBE
13
Journal of hospitality marketing & management
13
Journal of travel and tourism marketing
13
Pakistan journal of commerce and social sciences
13
The international journal of bank marketing : IJBM
13
European journal of marketing : EJM
12
International journal of project management : the journal of The International Project Management Association
12
Journal of financial services marketing : JFSM
12
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
12
International journal of contemporary hospitality management
11
International journal of electronic customer relationship management : IJECRM
11
Journal of internet commerce
11
Service business
11
CESifo working papers
10
International journal of business excellence
10
International journal of procurement management
10
International journal of production economics
10
Psychology & marketing
10
International journal of business excellence : IJBEX
9
International journal of production research
9
International journal of retail & distribution management
9
Journal of service research : JSR
9
Marketing intelligence & planning
9
Services marketing quarterly
9
Tourism management : research, policies, practice
9
more ...
less ...
Source
All
ECONIS (ZBW)
2,526
Other ZBW resources
3
RePEc
1
Showing
1
-
10
of
2,530
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A validation of inputs and outputs of
satisfaction
in business-to-business relationships through a Nordic comparison
Rindell, Anne
;
Mysen, Tore
;
Svensson, Göran
; …
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 424-443
Persistent link: https://www.econbiz.de/10010207623
Saved in:
2
Validity and reliability of
satisfaction
as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
3
Commitment, trust, relative dependence, and customer
loyalty
in the B2B setting : the role of customer
satisfaction
Arthur, Emmanuel
;
Agbemabiese, George Cudjoe
;
Amoako, …
- In:
The journal of business & industrial marketing
39
(
2024
)
5
,
pp. 933-948
Persistent link: https://www.econbiz.de/10015080874
Saved in:
4
Satisfaction
and interpersonal closeness as determinants of relationship commitment in business-to-business relationships
Paulssen, Marcel
(
contributor
)
-
2004
different roles of
satisfaction
with a focal product and closeness between boundary personnel in a business …
Persistent link: https://www.econbiz.de/10003022906
Saved in:
5
The role of trust and commitment as mediators between economic and non-economic
satisfaction
in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
6
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
Saved in:
7
Customer
satisfaction
as a mediator between causes (trust and communication) and the outcome (customer
loyalty
) in business-to-business relationship marketing in the South African...
Mbango, Phineas
;
Phiri, M. A.
- In:
Journal of governance and regulation : international …
4
(
2015
)
3
,
pp. 79-88
Persistent link: https://www.econbiz.de/10011609458
Saved in:
8
Satisfaction
as a mediator between quality metrics in manufacturer-supplier relationships
Rindell, Anne
;
Svensson, Göran
;
Mysen, Tore
; …
- In:
International journal of business excellence
7
(
2014
)
1
,
pp. 16-27
Persistent link: https://www.econbiz.de/10011482011
Saved in:
9
A nomological framework of antecedents and postcedents to
satisfaction
in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
10
The sequential logic of quality constructs in sales business relationships : model and findings
Ferro-Soto, Carlos
;
Padín, Carmen
;
Svensson, Göran
; …
- In:
International journal of procurement management
19
(
2024
)
4
,
pp. 473-498
Persistent link: https://www.econbiz.de/10015064916
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->