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Impact of attitude, emotion, interaction, and perception on learner satisfaction in online learning with mediating effect of motivation during COVID-19
Mukherjee, Debarshi; Saha, Mahasweta; Chakraborty, Subhayan - In: Journal of information & knowledge management : JIKM 23 (2024) 2, pp. 1-28
Persistent link: https://www.econbiz.de/10014534985
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Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl; Son, Hee-young - In: Managing service quality : MSQ ; an international journal 24 (2014) 3, pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
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Explaining why employee-customer orientation influences customers' perceptions of the service encounter
Gazzoli, Gabriel; Hancer, Murat; Kim, Peter Beomcheol - In: Journal of service management 24 (2013) 4, pp. 382-400
Persistent link: https://www.econbiz.de/10009790197
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Development of WebHapp : factors in predicting user perceptions of website-related happiness
Ong, Chorng-Shyong; Chang, Shu-Chen; Lee, Shwn-Meei - In: Journal of business research : JBR 68 (2015) 3, pp. 591-598
Persistent link: https://www.econbiz.de/10010496168
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Relationships Among Conflict Perceptions, Negative Moods, and Turnover Intention : An Analysis of a Five-Round Survey
Chi, Shu-Cheng - 2011
We collected a five-round survey in Taiwan to investigate the relationships among conflict perceptions, negative moods, and turnover intention. We used a two-level hierarchical linear modeling (HLM) to test our hypotheses and controlled for measures of the previous time interval. Our initial...
Persistent link: https://www.econbiz.de/10013123285
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Third-party procedural justice perceptions : the mediating effect on the relationship between eWOM and likelihood to purchase
Williams, David; Crittenden, Victoria Lynn; Henley, Amy - In: Journal of marketing theory and practice : JMTP 30 (2022) 1, pp. 86-107
Persistent link: https://www.econbiz.de/10013204893
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The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny; Han, Heesup; Ariza-Montes, Antonio - In: Journal of retailing and consumer services 62 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
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Redesigning rewards for improved fairness perception and loyalty
Hareendrakumar VR; Subramoniam, Suresh; Nizar Hussain, M. - In: Vision : the journal of business perspective 24 (2020) 4, pp. 481-495
Persistent link: https://www.econbiz.de/10012388331
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The effect of stress on customer perception of the frontline employee : an experimental study
Papen, Marie-Christin; Niemand, Thomas; Siems, Florian; … - In: Review of managerial science 13 (2019) 4, pp. 725-747
Persistent link: https://www.econbiz.de/10012099475
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Starting to enjoy nature in Mediterranean mountains : crowding perception and satisfaction
Luque-Gil, Ana María; Gómez-Moreno, María Luisa; … - In: Tourism management perspectives : TMP 25 (2018), pp. 93-103
Persistent link: https://www.econbiz.de/10011840834