Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Remote Services - Herausforder...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
Deutschland
93
Germany
89
Multinationales Unternehmen
72
Konsumentenverhalten
68
Theorie
60
Theory
60
Transnational corporation
60
Beziehungsmarketing
55
Relationship marketing
55
Internationales Management
28
Personalentwicklung
27
China
26
Personalpolitik
26
Interkulturelles Management
25
Dienstleistungssektor
24
Russia
24
Service industry
24
Management
23
Russland
22
Lieferantenmanagement
21
Supplier relationship management
21
Cross-cultural management
20
Globalisierung
20
Globalization
20
Human Resource Management
20
Humanvermögen
20
Personalmanagement
20
Auslandsaufenthalt
19
Expatriate assignment
19
India
19
Integriertes Management
19
Dienstleistungsqualität
18
Service quality
18
Indien
17
Auslandsinvestition
16
Customer satisfaction
16
Foreign investment
16
Kundenzufriedenheit
16
Welt
16
more ...
less ...
Online availability
All
Undetermined
20
Free
19
Type of publication
All
Article
44
Book / Working Paper
26
Type of publication (narrower categories)
All
Article in journal
37
Aufsatz in Zeitschrift
37
Hochschulschrift
11
Thesis
10
Arbeitspapier
8
Working Paper
8
Graue Literatur
7
Non-commercial literature
7
Aufsatz im Buch
5
Book section
5
research-article
2
Aufsatzsammlung
1
Case study
1
Collection of articles of several authors
1
Collection of articles written by one author
1
Conference paper
1
Fallstudie
1
Konferenzbeitrag
1
Sammelwerk
1
Sammlung
1
more ...
less ...
Language
All
English
62
German
9
Author
All
Wangenheim, Florian von
25
Schumann, Jan Hendrik
22
Holzmüller, Hartmut H.
12
Bayón, Tomás
11
Wünderlich, Nancy V.
8
Wangenheim, Florian V.
4
Ackermann, Sebastian
3
Anderl, Eva
3
Baumeister, Christoph
3
Evanschitzky, Heiner
3
Hüttel, Björn Armin
3
Mende, Martin
3
Michel, Stefan
3
Scherer, Anne
3
Wangenheim, Florian v.
3
Ates, Zelal
2
Becker, Ingo Frank
2
Büttgen, Marion
2
Faupel, Ulya
2
Groene, Nicole
2
Haselhoff, Vanessa
2
Holtbrügge, Dirk
2
Kunz, Werner
2
Ranjan, Kumar Rakesh
2
Read, Stuart
2
Schumann, Jan H.
2
Scott, Maura L.
2
Uhrich, Fabian
2
Widjaja, Thomas
2
v. Wangenheim, Florian
2
Andreassen, Tor W.
1
Bidler, Margarita
1
Blut, Markus
1
Bowen, David E.
1
Carlson, Jamie
1
Chowdhury, Ilma Nur
1
De Keyser, Arne
1
Fleischer, Hannes
1
Frank, Felix
1
Frank, Felix Maximilian
1
more ...
less ...
Published in...
All
Working paper / International University in Germany, School of Business Administration
7
Journal of service research : JSR
6
Journal of business research : JBR
4
Journal of marketing
3
Journal of retailing
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of the Academy of Marketing Science
2
SpringerLink / Bücher
2
Three essays on success factors of digital and non-digital services
2
Young consumers : insight and ideas for responsible marketers
2
Applied marketing science / Angewandte Marketingforschung
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Electronic markets : the international journal on networked business
1
European Journal of Marketing
1
Gabler Edition Wissenschaft / Marken- und Produktmanagement
1
Gabler Research
1
Gabler Research / Applied Marketing Science / Angewandte Marketingforschung
1
Gabler Research / Applied Marketing Science /Angewandte Marketingforschung
1
Gabler Research / Applied marketing science / Angewandte Marketingforschung
1
Gabler research
1
International Marketing Review
1
International marketing review
1
Journal of advertising : official publication of the American Academy of Advertising
1
Journal of customer behaviour
1
Journal of global marketing
1
Journal of marketing management : MM
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing and consumer services
1
Journal of strategic marketing
1
Management information systems : mis quarterly
1
Marketing-Arbeitspapiere
1
Marktforschung & Management : M & M ; Zeitschrift für marktorientierte Unternehmenspolitik
1
New developments and approaches in consumer behavior research
1
Reihe: Marketing : MAR
1
Revenue Management aus der Kundenperspektive : Grundlagen, Problemfelder und Lösungsstrategien
1
Rutgers business review
1
Schmalenbach business review : sbr
1
Technologie und Dienstleistung : Innovationen in Forschung, Wissenschaft und Unternehmen ; Beiträge der 7. Dienstleistungstagung des BMBF
1
The journal of brand management : an international journal
1
Wirtschaftswissenschaft
1
more ...
less ...
Source
All
ECONIS (ZBW)
68
Other ZBW resources
2
Showing
1
-
10
of
70
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Renew or cancel? : drivers of customer renewal decisions for IT-based service contracts
Wangenheim, Florian von
;
Wünderlich, Nancy V.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 181-188
Persistent link: https://www.econbiz.de/10011745251
Saved in:
2
The impact of consumption goals on flat-rate choice : can "hedonizing" a service increase customers' propensity to choose a flat rate?
Uhrich, Fabian
;
Schumann, Jan Hendrik
;
Wangenheim, …
- In:
Journal of service research : JSR
16
(
2013
)
2
,
pp. 216-230
Persistent link: https://www.econbiz.de/10009774870
Saved in:
3
Targeted online advertising : using reciprocity appeals to increase acceptance among users of free web services
Schumann, Jan Hendrik
;
Wangenheim, Florian von
;
Groene, …
- In:
Journal of marketing
78
(
2014
)
1
,
pp. 59-75
Persistent link: https://www.econbiz.de/10010250075
Saved in:
4
Mapping the customer journey : lessons learned from graph-based online attribution modeling
Anderl, Eva
;
Becker, Ingo Frank
;
Wangenheim, Florian von
; …
- In:
International journal of research in marketing : IJRM ; …
33
(
2016
)
3
,
pp. 457-474
Persistent link: https://www.econbiz.de/10011596851
Saved in:
5
The effect of a service provider’s competitive market position on churn among flat-rate customers
Moser, Sabine
;
Schumann, Jan Hendrik
;
Wangenheim, …
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 319-335
Persistent link: https://www.econbiz.de/10011916513
Saved in:
6
The impact of culture on relationship marketing in international services : a target group-specific analysis in the context of banking services
Schumann, Jan H.
;
Schumann, Jan Hendrik
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003868232
Saved in:
7
Acceptance of remote services : perception, adoption and continued usage in organizational settings
Wünderlich, Nancy V.
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003877296
Saved in:
8
The value of self-service : long-term effects of technology-based self-service usage on customer retention
Scherer, Anne
;
Wünderlich, Nancy V.
;
Wangenheim, …
- In:
Management information systems : mis quarterly
39
(
2015
)
1
,
pp. 177-200
Persistent link: https://www.econbiz.de/10010505862
Saved in:
9
Mass-customised products : are they bought for uniqueness or to overcome problems with standard products?
Michel, Stefan
;
Kreuzer, Michael
;
Kühn, Richard
; …
- In:
Journal of customer behaviour
8
(
2009
)
4
,
pp. 307-327
Persistent link: https://www.econbiz.de/10003916596
Saved in:
10
Service locus of control and customer coproduction : the role of prior service experience and organizational socialization
Büttgen, Marion
;
Schumann, Jan Hendrik
;
Ates, Zelal
- In:
Journal of service research : JSR
15
(
2012
)
2
,
pp. 166-181
Persistent link: https://www.econbiz.de/10009548673
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
