//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Relationships between process...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
Electronic Commerce
23,865
Service quality
21,628
E-commerce
21,244
Dienstleistungsqualität
20,877
Taiwan
14,164
Online-Handel
11,303
Online retailing
11,258
Konsumentenverhalten
10,848
Customer satisfaction
7,283
Kundenzufriedenheit
7,053
Relationship marketing
6,004
Beziehungsmarketing
5,977
Internet
5,860
Theorie
3,500
Theory
3,455
Deutschland
3,403
USA
3,353
United States
3,258
Germany
3,163
Online-Marketing
3,130
Internet marketing
3,116
China
3,001
Social Web
2,763
Social web
2,762
Qualitätsmanagement
2,682
Quality management
2,645
Wirtschaftsprüfung
2,547
Financial audit
2,538
Einzelhandel
2,362
Retail trade
2,311
Digitalisierung
2,229
Digitization
2,069
Welt
2,038
World
2,029
Krankenhaus
1,908
Hospital
1,896
Informationstechnik
1,829
Digitale Plattform
1,767
Digital platform
1,762
more ...
less ...
Online availability
All
Undetermined
5,313
Free
2,116
Type of publication
All
Article
9,072
Book / Working Paper
1,935
Journal
3
Type of publication (narrower categories)
All
Article in journal
8,393
Aufsatz in Zeitschrift
8,393
Aufsatz im Buch
477
Book section
477
Graue Literatur
394
Non-commercial literature
394
Arbeitspapier
296
Working Paper
296
Hochschulschrift
220
research-article
159
Thesis
152
Conference paper
82
Konferenzbeitrag
82
Collection of articles of several authors
63
Sammelwerk
63
Aufsatzsammlung
51
Collection of articles written by one author
23
Sammlung
23
Case study
21
Fallstudie
21
Konferenzschrift
17
conceptual-paper
13
Bibliografie enthalten
12
Bibliography included
12
Amtsdruckschrift
9
Government document
9
Reprint
9
Guidebook
6
Ratgeber
6
Conference proceedings
5
Handbook
5
Handbuch
5
Bibliografie
3
case-report
3
viewpoint
3
Amtliche Publikation
2
Mehrbändiges Werk
2
Multi-volume publication
2
Statistik
2
Systematic review
2
more ...
less ...
Language
All
English
10,650
German
337
French
14
Polish
4
Undetermined
3
Russian
2
Swedish
2
Finnish
1
Spanish
1
Serbian
1
Chinese
1
more ...
less ...
Author
All
Usman, Osly
35
Han, Heesup
30
Mattila, Anna S.
29
Law, Chun Hung Roberts
20
Bauer, Hans H.
17
Benbasat, Izak
17
Prentice, Catherine
17
Prybutok, Victor R.
17
Balaji, M. S.
16
Dwivedi, Yogesh Kumar
15
Forsythe, Sandra
15
Kalia, Prateek
15
Khare, Arpita
15
Kukar-Kinney, Monika
15
Kumar, Dr. Vinay
15
McColl-Kennedy, Janet R.
15
Pavlou, Paul A.
15
Dennis, Charles
14
Ghose, Anindya
14
Line, Nathaniel D.
14
Rabinovich, Elliot
14
Wu, Luorong
14
Breugelmans, Els
13
Grewal, Dhruv
13
Hanks, Lydia
13
Hollebeek, Linda D.
13
Klaus, Philipp
13
Laroche, Michel
13
Schramm-Klein, Hanna
13
Verhagen, Tibert
13
Xu, Xun
13
Bilgihan, Anil
12
Chung, Namho
12
Gong, Taeshik
12
Gursoy, Dogan
12
Hackl, Franz
12
Kim, Minjeong
12
Martínez-López, Francisco J.
12
Park, Jungkun
12
Paul, Justin
12
more ...
less ...
Institution
All
National Bureau of Economic Research
23
RWTH Aachen
8
Springer Fachmedien Wiesbaden
8
OECD
6
IGI Global
5
Information Resources Management Association
5
Books on Demand GmbH <Norderstedt>
4
Edward Elgar Publishing
2
Friedrich-Schiller-Universität Jena
2
Maastricht Research School of Economics of Technology and Organizations
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
Staats- und Universitätsbibliothek Hamburg Carl von Ossietzky / Hamburg University Press
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
AMCIS <15, 2009, San Francisco, Calif.>
1
Akademie für Technikfolgenabschätzung in Baden-Württemberg
1
Allgemeine Gesellschaft für Philosophie in Deutschland
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Bergische Universität Wuppertal
1
Campus Verlag
1
Center of Market Oriented Product and Production Management
1
Centre de recherche pour l'étude et l'observation des conditions de vie
1
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Consumer Research and Evaluation Branch
1
Consumer and marketing law
1
Deutschland / Bundeswehr / Universität Hamburg
1
Digital Marketing & eCommerce Conference <3., 2022, Barcelona>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
Ekonomski Institut Zagreb
1
Erasmus Research Institute of Management
1
European Marketing Academy
1
Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
1
Europäische Kommission / EU Consumer Programme
1
Europäische Kommission / Generaldirektion Gesundheit und Verbraucher
1
Europäische Kommission / Generaldirektion Justiz und Verbraucher
1
Europäische Kommission / Generaldirektion Wettbewerb
1
Fachhochschulbibliothek Münster
1
Faculteit der Economische Wetenschappen en Bedrijfskunde, Vrije Universiteit
1
Forschungsgruppe Konsum und Verhalten
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
556
Journal of business research : JBR
299
International journal of hospitality management
239
The journal of services marketing
123
International journal of electronic marketing and retailing : IJEMR
113
Journal of internet commerce
110
Electronic commerce research
101
Journal of hospitality marketing & management
101
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
96
International journal of contemporary hospitality management
94
Cogent business & management
93
Journal of travel and tourism marketing
87
Asia Pacific journal of marketing and logistics
86
The service industries journal
82
Journal of retailing
79
Psychology & marketing
77
International journal of retail & distribution management
74
International journal of internet marketing and advertising : IJIMA
71
Services marketing quarterly
67
The international review of retail, distribution and consumer research
67
International journal of consumer studies
63
Tourism management : research, policies, practice
61
Information systems research : ISR
60
International journal of business information systems : IJBIS
59
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
59
Journal of electronic commerce research : JECR
58
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
58
Management science : journal of the Institute for Operations Research and the Management Sciences
58
International journal of retail and distribution management
57
International journal of e-business research : an official publication of the Information Resources Management Association
56
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
53
International journal of electronic commerce : IJEC
51
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
50
Journal of service research : JSR
49
Journal of the Academy of Marketing Science
49
Service business
49
Marketing intelligence & planning
46
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
Journal of fashion marketing and management
44
Journal of management information systems : JMIS
42
more ...
less ...
Source
All
ECONIS (ZBW)
10,825
Other ZBW resources
181
RePEc
3
BASE
1
Showing
1
-
10
of
11,010
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Functional quality and hedonic quality : a study of the dimensions of e-service quality in online travel agencies
Bernardo, Merce
;
Marimon, Frederic
;
Alonso-Almeida, …
- In:
Information & management : the internat. journal of …
49
(
2012
)
7/8
,
pp. 342-347
Persistent link: https://www.econbiz.de/10009696207
Saved in:
2
Online travel purchasing : a literature review
Amaro, Suzanne
;
Duarte, Paulo
- In:
Journal of travel and tourism marketing
30
(
2013
)
7/8
,
pp. 755-785
Persistent link: https://www.econbiz.de/10010246264
Saved in:
3
Understanding post-adoption behaviors of e-service users in the context of online travel services
Li, Hongxiu
;
Liu, Yong
- In:
Information & management : the internat. journal of …
51
(
2014
)
8
,
pp. 1043-1052
Persistent link: https://www.econbiz.de/10010466467
Saved in:
4
Chinese customers' evaluation of travel website quality : a decision-tree analysis
Sun, Ping
;
Cárdenas, David A.
;
Harrill, Rich
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 476-497
Persistent link: https://www.econbiz.de/10011499274
Saved in:
5
The evolution of expectations of and attitudes toward online travel agencies over time
Ha, Hong Youl
;
Janda, Swinder
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 966-980
Persistent link: https://www.econbiz.de/10011627393
Saved in:
6
The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz
- In:
Economic research
30
(
2017
)
1,2
,
pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
Saved in:
7
The influence of website quality dimensions on e-purchasing behaviour and e-loyalty : a comparative study of Egyptian travel agents and hotels
Abou-Shouk, Mohamed A.
;
Khalifa, Gamal S.
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 608-623
Persistent link: https://www.econbiz.de/10011729156
Saved in:
8
Unveiling the role of information levels in consumers' evaluative process on opaque-selling hotel websites
Chen, Hsiangting Shatina
;
Jai, Tun-Min
;
Yuan, Jingxue
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2139-2158
Persistent link: https://www.econbiz.de/10011783590
Saved in:
9
Feeling leads to believing : a Kansei-based approach to explore website users' purchase intention in the travel agency sector
Chang, Kuo-Chien
- In:
Information systems and e-business management : ISeB
15
(
2017
)
1
,
pp. 21-50
Persistent link: https://www.econbiz.de/10011711666
Saved in:
10
Internet-banking customer analysis based on perceptions of service quality in
Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->