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The impact of website quality...
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Consumer behaviour
Dienstleistungsqualität
14
Service quality
14
Konsumentenverhalten
11
Customer satisfaction
10
Kundenzufriedenheit
10
Beziehungsmarketing
9
Relationship marketing
9
Logistics
6
Logistik
6
Taiwan
6
Customer service
4
Innovation adoption
4
Innovationsakzeptanz
4
Internet marketing
4
Kundenservice
4
Logistics provider
4
Logistikdienstleister
4
Online-Marketing
4
Website
4
Brand image
3
Gastronomie
3
Leistungsmotivation
3
Lieferkette
3
Markenimage
3
Quality management
3
Qualitätsmanagement
3
Restaurant industry
3
Social Web
3
Social network
3
Social web
3
Soziales Netzwerk
3
Supply chain
3
Work motivation
3
Behavioral intentions
2
Brand management
2
Confidence
2
Consumer attitudes
2
Customer retention
2
Data envelopment analysis
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11
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Chang, Kuo-Chien
6
Chen, Mu-Chen
6
Hsu, Chia-Lin
5
Chang, Kuo-chien
2
Cheng, Yi-Sung
2
Kuo, Nien-Te
2
Chang, Chi-Ya
1
Hsu, Chia-lin
1
Hsu, Ya-Ti
1
Kumar, Vikas
1
Lin, Jui-Chou
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International journal of hospitality management
3
Journal of retailing and consumer services
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Information systems and e-business management : ISeB
1
Journal of travel and tourism marketing
1
Technological forecasting & social change : an international journal
1
Total quality management & business excellence
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ECONIS (ZBW)
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1
How green marketing, perceived motives and incentives influence behavioral intentions
Chang, Kuo-Chien
;
Hsu, Chia-Lin
;
Hsu, Ya-Ti
;
Chen, Mu-Chen
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 336-345
Persistent link: https://www.econbiz.de/10012026003
Saved in:
2
How a branded website creates customer purchase intentions
Chang, Kuo-Chien
;
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kuo, Nien-Te
- In:
Total quality management & business excellence
30
(
2019
)
4
,
pp. 422-446
Persistent link: https://www.econbiz.de/10012199763
Saved in:
3
Applying loss aversion to assess the effect of customers' asymmetric response to service quality on post-dining behavioral intentions : an empirical survey in the restaurant sector
Chang, Kuo-chien
;
Chen, Mu-Chen
;
Hsu, Chia-lin
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 620-631
Persistent link: https://www.econbiz.de/10008758180
Saved in:
4
Applying the Kano model and QFD to explore customers' brand contacts in the hotel business : a study of a hot spring hotel
Chang, Kuo-chien
;
Chen, Mu-Chen
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 1-27
Persistent link: https://www.econbiz.de/10008986655
Saved in:
5
How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
6
How does gamification improve user experience? : an empirical investigation on the antecedences and consequences of user experience and its mediating role
Hsu, Chia-Lin
;
Chen, Mu-Chen
- In:
Technological forecasting & social change : an …
132
(
2018
),
pp. 118-129
Persistent link: https://www.econbiz.de/10011959818
Saved in:
7
Feeling leads to believing : a Kansei-based approach to explore website users' purchase intention in the travel agency sector
Chang, Kuo-Chien
- In:
Information systems and e-business management : ISeB
15
(
2017
)
1
,
pp. 21-50
Persistent link: https://www.econbiz.de/10011711666
Saved in:
8
Effects of tour guide interpretation and tourist satisfaction on destination loyalty in Taiwan's Kinmen battlefield tourism : perceived playfulness and perceived flow as moderators
Kuo, Nien-Te
;
Chang, Kuo-Chien
;
Cheng, Yi-Sung
;
Lin, …
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 103-122
Persistent link: https://www.econbiz.de/10011485033
Saved in:
9
Effect of servicescape on customer behavioral intentions : moderating roles of service climate and employee engagement
Chang, Kuo-Chien
- In:
International journal of hospitality management
53
(
2016
),
pp. 116-128
Persistent link: https://www.econbiz.de/10011443052
Saved in:
10
How sensory perceptions and sensory brand experience influence customer behavioral intentions in the context of cartoon-themed restaurants
Chang, Kuo-Chien
;
Cheng, Yi-Sung
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014487569
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