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~subject:"Consumer behaviour"
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Consumer behaviour
Konsumentenverhalten
27
Relationship marketing
18
Social marketing
17
Credit cards
16
Beziehungsmarketing
14
Australia
13
Social Marketing
12
Australien
11
Dienstleistungsqualität
11
Service quality
11
United Kingdom
11
Retail trade
10
Financial services
9
Customer satisfaction
8
Einzelhandel
8
Services marketing
8
Kundenzufriedenheit
7
Dienstleistung
6
Emotion
6
Retailing
6
Brand management
5
Markenführung
5
Services
5
Value creation
5
Banks
4
Beschwerdemanagement
4
Betriebliche Wertschöpfung
4
China
4
Complaint management
4
Customer loyalty
4
Debit cards
4
Dienstleistungsmarketing
4
Gesundheitsversorgung
4
Gesundheitswesen
4
Großbritannien
4
Health care
4
Health care system
4
Marketing not elsewhere classified
4
Social Web
4
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16
Free
1
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Article
30
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Article in journal
27
Aufsatz in Zeitschrift
27
case-report
1
review-article
1
viewpoint
1
Language
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English
30
Author
All
Russell-Bennett, Rebekah
25
Worthington, Steve
7
Mulcahy, Rory
5
Drennan, Judy
3
Härtel, Charmine E. J.
3
Letheren, Kate
3
McAndrew, Ryan
3
Parkinson, Joy
3
Previte, Josephine
3
Glavas, Charmaine
2
Mortimer, Gary
2
Rosenbaum, Mark S.
2
Andrews, Lynda
1
Ashkanasy, Neal M.
1
Bedggood, Rowan
1
Bedggood, Rowan E.
1
Bougoure, Ursula Sigrid
1
Chell, Kathleen
1
Cooke, Angelica
1
Dulleck, Uwe
1
Fazal-e-Hasan, Syed
1
Fear, Josh
1
Foth, Marcus
1
Gallegos, Danielle
1
Galvas, Charmaine
1
Greer, Dominique A.
1
Hallsworth, Alan G.
1
Harris, Lloyd C.
1
Iacobucci, Dawn
1
McKecnie, Sally
1
Ng, Sandy
1
Previte, Jo
1
Rosenbaum, Mark
1
Rundle-Thiele, Sharyn
1
Russell, Eric M.
1
Stewart, David B.
1
Thompson, Frauke Mattison
1
Thy Dang
1
Tombs, Alastair
1
Tombs, Alastair G.
1
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Journal of retailing and consumer services
5
Australasian marketing journal
3
Journal of business research : JBR
3
European journal of marketing : EJM
2
Health marketing quarterly
2
International Journal of Bank Marketing
2
Journal of marketing management : JMM ; journal of the Academy of Marketing
2
Psychology & marketing
2
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Energy policy
1
European retail research
1
International Journal of Retail & Distribution Management
1
International journal of consumer studies
1
Journal of marketing management : MM
1
Nonprofit and voluntary sector quarterly : journal of the Association for Research on Nonprofit Organizations and Voluntary Action
1
The journal of brand management : an international journal
1
The journal of services marketing
1
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ECONIS (ZBW)
27
Other ZBW resources
3
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1
Exploring a functional approach to attitudinal brand loyalty
Russell-Bennett, Rebekah
;
Härtel, Charmine E. J.
; …
- In:
Australasian marketing journal
21
(
2013
)
1
,
pp. 43-51
Persistent link: https://www.econbiz.de/10009697615
Saved in:
2
Mum or bub? : which influences breastfeeding loyalty
Parkinson, Joy
;
Russell-Bennett, Rebekah
;
Previte, Josephine
- In:
Australasian marketing journal
20
(
2012
)
1
,
pp. 16-23
Persistent link: https://www.econbiz.de/10009508016
Saved in:
3
Linking perceived value of mobile marketing with the experiential consumption of mobile phones
Andrews, Lynda
;
Drennan, Judy
;
Russell-Bennett, Rebekah
- In:
European journal of marketing : EJM
46
(
2012
)
3/4
,
pp. 357-386
Persistent link: https://www.econbiz.de/10009535019
Saved in:
4
Transforming beyond self : fluidity of parent identity in family decision-making
Parkinson, Joy
;
Gallegos, Danielle
;
Russell-Bennett, Rebekah
- In:
Journal of business research : JBR
69
(
2016
)
1
,
pp. 110-119
Persistent link: https://www.econbiz.de/10011417116
Saved in:
5
The role of affect in consumer evaluation of health care services
Ng, Sandy
;
Russell-Bennett, Rebekah
- In:
Health marketing quarterly
32
(
2015
)
1
,
pp. 31-47
Persistent link: https://www.econbiz.de/10011289343
Saved in:
6
All Anglos are alike? : a study of whinging Poms and bloody-minded Aussies
Harris, Lloyd C.
;
Russell-Bennett, Rebekah
- In:
Journal of marketing management : MM
31
(
2015
)
7/8
,
pp. 827-855
Persistent link: https://www.econbiz.de/10011309050
Saved in:
7
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
8
Just what the doctor ordered? : investigating the impact of health service quality on consumer misbehaviour
Greer, Dominique A.
;
Russell-Bennett, Rebekah
;
Tombs, …
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 257-267
Persistent link: https://www.econbiz.de/10010427954
Saved in:
9
Recognising emotional expressions of complaining customers : a cross-cultural study
Tombs, Alastair G.
;
Russell-Bennett, Rebekah
; …
- In:
European journal of marketing : EJM
48
(
2014
)
7/8
,
pp. 1354-1374
Persistent link: https://www.econbiz.de/10010414765
Saved in:
10
Commercial friendships between gay sales associates and straight female customers in luxury settings : a proposed theoretical framework
Rosenbaum, Mark S.
;
Russell-Bennett, Rebekah
;
Drennan, Judy
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 179-186
Persistent link: https://www.econbiz.de/10011388124
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