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Consumer behaviour
Relationship marketing
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Han, Heesup
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Das, Gopal
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Evanschitzky, Heiner
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Foscht, Thomas
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Quach, Sara
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Rahman, Zillur
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Sesé, F. Javier
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Walsh, Gianfranco
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American Marketing Association
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
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AMA Summer Academic Conference <2021, Online>
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AMA Summer Academic Conference <2023, San Francisco, Calif.>
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AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
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International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
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Kanada / Department of Industry, Trade and Commerce
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Journal of retailing and consumer services
549
Journal of business research : JBR
411
International journal of hospitality management
205
The journal of services marketing
116
The journal of product & brand management
111
Psychology & marketing
97
Industrial marketing management : the international journal for industrial and high-tech firms
93
The journal of brand management : an international journal
90
Cogent business & management
89
Journal of the Academy of Marketing Science
89
Journal of hospitality marketing & management
82
Asia Pacific journal of marketing and logistics
80
International journal of contemporary hospitality management
80
Journal of travel and tourism marketing
79
Journal of retailing
77
Journal of strategic marketing
74
The service industries journal
74
Marketing intelligence & planning
67
International journal of electronic marketing and retailing : IJEMR
63
International journal of internet marketing and advertising : IJIMA
63
Tourism management : research, policies, practice
62
International journal of retail & distribution management
60
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
60
Journal of service management
60
The international review of retail, distribution and consumer research
60
European journal of marketing : EJM
58
Journal of marketing
55
Services marketing quarterly
53
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
52
The international journal of bank marketing : IJBM
52
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
51
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
51
Journal of internet commerce
51
Journal of service research : JSR
51
International journal of consumer studies
49
International journal of retail and distribution management
46
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
46
SpringerLink / Bücher
46
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
45
Service business
45
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ECONIS (ZBW)
11,239
Other ZBW resources
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We are not on the same page : the effects of salesperson trust overestimation on customer satisfaction and relationship performance
Mangus, Stephanie M.
;
Jones, Eli
;
Folse, Judith Anne …
- In:
Industrial marketing management : the international …
109
(
2023
),
pp. 58-70
Persistent link: https://www.econbiz.de/10014282226
Saved in:
2
Purchaser perceptions of early phase supplier relationships : the role of similarity and likeability
Nagel, Duane M.
;
Giunipero, Larry C.
;
Jung, Hyeyoon
; …
- In:
Journal of business research : JBR
128
(
2021
),
pp. 174-186
Persistent link: https://www.econbiz.de/10012494450
Saved in:
3
Buyer loyalty in business markets : can the firm and salesperson get what they truly desire?
Wang, Guocai
;
Wang, Xiaoyan
;
Long, Yu
;
Wee, Chow Hou
; …
- In:
Journal of business-to-business marketing
22
(
2015
)
3
,
pp. 197-210
Persistent link: https://www.econbiz.de/10011413358
Saved in:
4
Does the hierarchical position of the buyer make a difference? : the influence of perceived adaptive selling on customer satisfaction and loyalty in a business-to-business context
Román, Sergio
;
Martín, Pedro Juan
- In:
The journal of business & industrial marketing
29
(
2014
)
5
,
pp. 364-373
Persistent link: https://www.econbiz.de/10010393925
Saved in:
5
Evaluation of
salespeople
by the purchasing function : implications for the evolving role of
salespeople
Paesbrugghe, Bert
;
Rangarajan, Deva
;
Hochstein, Bryan
; …
- In:
Journal of personal selling & sales management : JPSSM
40
(
2020
)
4
,
pp. 289-305
Persistent link: https://www.econbiz.de/10012395131
Saved in:
6
How salesperson perceptions of customers' pro-social behaviors help drive salesperson performance
Shannahan, Rachelle J.
;
Bush, Alan J.
;
Shannahan, Kirby …
- In:
Industrial marketing management : the international …
62
(
2017
),
pp. 36-50
Persistent link: https://www.econbiz.de/10011707050
Saved in:
7
The role of customer entertainment in B2B sales strategy : comparative insights from professional buyers and
salespeople
Oakley, Jared
;
Bush, Alan J.
;
Moncrief, William C.
; …
- In:
Industrial marketing management : the international …
92
(
2021
),
pp. 190-201
Persistent link: https://www.econbiz.de/10012491015
Saved in:
8
Video-based sales interaction in cross-cultural B2B relationships : potential (un)desired consequences
Koponen, Jonna
;
Metsola, Jaakko
;
Salin, Lotta
; …
- In:
Industrial marketing management : the international …
119
(
2024
),
pp. 238-251
Persistent link: https://www.econbiz.de/10014555774
Saved in:
9
Toward addressing customer migration : measuring B2B salespersons' perceptions of customer ownership
Fergurson, J. Ricky
;
Marshall, Greg W.
;
Pelton, Lou E.
- In:
The journal of business & industrial marketing
39
(
2024
)
10
,
pp. 2057-2069
Persistent link: https://www.econbiz.de/10015095021
Saved in:
10
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
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