//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Intercultural service encounte...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
Konsumentenverhalten
46
Customer satisfaction
26
Service quality
26
Dienstleistungsqualität
21
Kundenzufriedenheit
20
Lieferantenmanagement
15
Supplier relationship management
15
Beziehungsmarketing
11
Relationship marketing
11
Innovation
10
B-to-B-Marketing
9
Brand management
9
Business-to-business marketing
9
Cross-cultural management
9
India
9
Indien
9
Interkulturelles Management
9
Markenführung
9
Brand image
8
China
8
Cultural identity
8
Firm performance
8
Intercultural service encounters
8
Kulturelle Identität
8
USA
8
United States
8
Unternehmenserfolg
8
Customer service
7
Emerging economies
7
Innovation management
7
Innovationsmanagement
7
Kundenservice
7
Markenimage
7
Schwellenländer
7
Auslandsverlagerung
5
Globalization
5
Großbritannien
5
Interaction comfort
5
KMU
5
more ...
less ...
Online availability
All
Undetermined
22
Free
1
Type of publication
All
Article
46
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
42
Aufsatz in Zeitschrift
42
Aufsatz im Buch
3
Book section
3
research-article
1
Language
All
English
47
Author
All
Sharma, Piyush
47
Sivakumaran, Bharadhwaj
9
Chan, Ricky Y. K.
6
Luk, Sherriff T. K.
5
Roy, Rajat
5
Chen, Ivy S. N.
4
Marshall, Roger
4
Kim, Namwoon
3
Rabbanee, Fazlul K.
3
Chung, Cindy
2
Dhawan, Abhinav
2
Erramilli, M. Krishna
2
Gountas, John
2
Gountas, Sandra
2
Mathur, Rajiv
2
Mohan, Geetha
2
St. Davčik, Nebojša
2
Tam, Jackie L. M.
2
Ueno, Akiko
2
Zhan, Wu
2
Alqahtani, Abdulaziz
1
Cardinali, Silvio
1
Chan, Kimmy Wa
1
Chen, Jianxun
1
Chen, Ke
1
Chieng, Fayrene
1
Chu, Candace
1
Ciorciari, Joseph
1
Di Mascio, Rita
1
Eisend, Martin
1
Fatima, Johra Kayeser
1
Gong, Taeshik
1
Kalro, Arti
1
Kingshott, Russel
1
Kingshott, Russel PJ
1
Lee, Liane W. Y.
1
Leung, Tak Yan
1
Malik, Ashish
1
Moraes, Marcela
1
Nandakumar, Nachiketas
1
more ...
less ...
Published in...
All
Journal of business research : JBR
7
The journal of services marketing
7
Marketing intelligence & planning
5
European journal of marketing : EJM
4
Journal of international consumer marketing
3
Journal of retailing and consumer services
3
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
2
Journal of marketing management : MM
2
A Research Agenda for Service Marketing
1
Contemporary research in e-branding
1
Handbook of research on Asian business
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
Journal of Services Marketing
1
Journal of advertising : official publication of the American Academy of Advertising
1
Journal of business ethics : JBE
1
Journal of euromarketing
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of the Academy of Marketing Science
1
Psychology & marketing
1
Springer eBook Collection
1
SpringerLink / Bücher
1
The journal of product & brand management
1
more ...
less ...
Source
All
ECONIS (ZBW)
46
Other ZBW resources
1
Showing
1
-
10
of
47
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Measuring personal cultural orientations : scale development and validation
Sharma, Piyush
- In:
Journal of the Academy of Marketing Science
38
(
2010
)
6
,
pp. 787-806
Persistent link: https://www.econbiz.de/10008779084
Saved in:
2
Offshore outsourcing of customer services : boon or bane?
Sharma, Piyush
- In:
The journal of services marketing
26
(
2012
)
5
,
pp. 352-364
Persistent link: https://www.econbiz.de/10009629142
Saved in:
3
Consumer ethnocentrism : reconceptualization and cross-cultural validation
Sharma, Piyush
- In:
Journal of international business studies : JIBS ; an …
46
(
2015
)
3
,
pp. 381-389
Persistent link: https://www.econbiz.de/10010509563
Saved in:
4
Demystifying cultural differences in country-of-origin effects : exploring the moderating roles of product type, consumption context, and involvement
Sharma, Piyush
- In:
Journal of international consumer marketing
23
(
2011
)
5
,
pp. 344-364
Persistent link: https://www.econbiz.de/10009383484
Saved in:
5
Cultural influences on consumer ethnocentrism : a multi-country investigation
Sharma, Piyush
- In:
Journal of euromarketing
19
(
2010
)
2/3
,
pp. 175-196
Persistent link: https://www.econbiz.de/10009384431
Saved in:
6
Country of origin effects in developed and emerging markets : exploring the contrasting roles of materialism and value consciousness
Sharma, Piyush
- In:
Journal of international business studies : JIBS ; an …
42
(
2011
)
2
,
pp. 285-306
Persistent link: https://www.econbiz.de/10008909561
Saved in:
7
Intercultural service encounters in the post-COVID-19 world : a research agenda
Sharma, Piyush
- In:
A Research Agenda for Service Marketing
,
(pp. 283–298)
.
2024
Persistent link: https://www.econbiz.de/10014517997
Saved in:
8
Understanding consumer reactions to offshore outsourcing of customer services
Sharma, Piyush
;
Mathur, Rajiv
;
Dhawan, Abhinav
- In:
Contemporary research in e-branding
,
(pp. 228-240)
.
2009
Persistent link: https://www.econbiz.de/10003778220
Saved in:
9
Impulse buying and variety seeking : a trait-correlates perspective
Sharma, Piyush
;
Sivakumaran, Bharadhwaj
;
Marshall, Roger
- In:
Journal of business research : JBR
63
(
2010
)
3
,
pp. 276-283
Persistent link: https://www.econbiz.de/10003959644
Saved in:
10
Exploring impulse buying and variety seeking by retail shoppers: towards a common conceptual framework
Sharma, Piyush
;
Sivakumaran, Bharadhwaj
;
Marshall, Roger
- In:
Journal of marketing management : MM
26
(
2010
)
5/6
,
pp. 473-494
Persistent link: https://www.econbiz.de/10003995628
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->