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~subject:"Consumer behaviour"
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Consumer behaviour
Konsumentenverhalten
17
Beziehungsmarketing
13
Relationship marketing
13
Hotel industry
12
Hotellerie
12
Customer satisfaction
8
Gastronomie
8
Kundenzufriedenheit
8
Restaurant industry
8
USA
7
United States
7
Service quality
6
Dienstleistungsqualität
5
Kundenbindungsprogramm
5
Loyalty program
5
Preismanagement
5
Pricing strategy
5
Gambling
4
Glücksspiel
4
Revenue management
4
Revenue-Management
4
Customer participation
3
Hotel
3
Restaurants
3
loyalty
3
Activity based costs
2
Activity-based costing
2
Amenity
2
Brand loyalty
2
Brand management
2
Bundle pricing
2
Catering industry
2
Charges
2
Communication
2
Conjoint analysis
2
Consumer behavior
2
Consumer research
2
Consumer satisfaction
2
Cost management
2
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9
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Article
17
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17
Aufsatz in Zeitschrift
17
Language
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English
17
Author
All
Raab, Carola
15
Tanford, Sarah
6
Berezan, Orie
4
Han, Wenjia
3
Kim, Yen-soon
3
Tang, Jason
3
Chen, Sandy C.
2
Krishen, Anjala
2
Krishen, Anjala S.
2
Repetti, Toni
2
Bai, Billy
1
Belarmino, Amanda
1
Chang, Wen
1
Chen, Chihchien
1
Chen, YangSu
1
Gregory, Amy
1
Jiang, Wen
1
Kim, Jungsun
1
Kim, Yen-Soon
1
Krishen, Anjala Selena
1
Love, Curtis
1
Philander, Kahlil S.
1
Roe, Susan
1
Roe, Susan J.
1
Shum, Cass
1
Wu, Kaiyang
1
Zemke, Dina Marie V.
1
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of hospitality marketing & management
4
International journal of hospitality management
3
International journal of contemporary hospitality management
2
Journal of travel and tourism marketing
2
European journal of marketing : EJM
1
Journal of business research : JBR
1
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ECONIS (ZBW)
17
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1
Exploring the motivations to use online meal delivery platforms : before and during quarantine
Belarmino, Amanda
;
Raab, Carola
;
Tang, Jason
;
Han, Wenjia
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012585718
Saved in:
2
How to build a better robot... for quick-service restaurants
Zemke, Dina Marie V.
;
Tang, Jason
;
Raab, Carola
;
Kim, …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
8
,
pp. 1235-1269
Persistent link: https://www.econbiz.de/10012308069
Saved in:
3
Indirect customer-to-customer interactions and experiential value : examining solo and social diners
Han, Wenjia
;
Jiang, Wen
;
Tang, Jason
;
Raab, Carola
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 1668-1691
Persistent link: https://www.econbiz.de/10013412075
Saved in:
4
Consumer perceptions of resort fees and their impact on hotel selection
Roe, Susan J.
;
Repetti, Toni
- In:
Journal of hospitality marketing & management
23
(
2014
)
5/6
,
pp. 564-578
Persistent link: https://www.econbiz.de/10010402061
Saved in:
5
Pricing strategies for resort fees : consumer preferences favor simplicity
Repetti, Toni
;
Roe, Susan
;
Gregory, Amy
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 790-809
Persistent link: https://www.econbiz.de/10011405112
Saved in:
6
Determinants of customer loyalty and purchasing behavior for full-service and limited-service hotels
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 319-328
Persistent link: https://www.econbiz.de/10009503322
Saved in:
7
Evaluating loyalty constructs among hotel reward program members using eWOM
Berezan, Orie
;
Raab, Carola
;
Tanford, Sarah
;
Kim, Yen-Soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 198-224
Persistent link: https://www.econbiz.de/10011282979
Saved in:
8
Antecedents of mandatory customer participation in service encounters : an empirical study
Chen, Sandy C.
;
Raab, Carola
;
Tanford, Sarah
- In:
International journal of hospitality management
46
(
2015
),
pp. 65-75
Persistent link: https://www.econbiz.de/10011301996
Saved in:
9
A model of hotel defection at the purchasing stage
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 805-831
Persistent link: https://www.econbiz.de/10010241569
Saved in:
10
Understanding discount program risk in hospitality : a Monte Carlo approach
Philander, Kahlil S.
;
Raab, Carola
;
Berezan, Orie
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 218-237
Persistent link: https://www.econbiz.de/10011453993
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