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Consumer behaviour
Konsumentenverhalten
27
Theorie
25
Theory
25
Scheduling problem
21
Scheduling-Verfahren
21
Tourenplanung
19
Vehicle routing problem
19
China
18
Mathematical programming
16
Mathematische Optimierung
16
Container shipping
10
Containerschifffahrt
10
Dienstleistungsqualität
10
Service quality
10
Container terminal
9
Containerterminal
9
Customer satisfaction
9
Emotion
9
Kundenzufriedenheit
9
Hotel industry
8
Hotellerie
8
USA
8
United States
8
Cargo shipping
7
Container transport
7
Containerverkehr
7
Customer service
7
Frachtschifffahrt
7
Gastgewerbe
7
Heuristics
7
Heuristik
7
Hospitality industry
7
Kundenservice
7
Liner shipping
7
Linienschifffahrt
7
Beziehungsmarketing
6
Commodity derivative
6
Relationship marketing
6
Rohstoffderivat
6
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English
27
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Miao, Li
26
Wei, Wei
8
Mattila, Anna S.
4
Adler, Howard
3
Cai, Liping A.
3
Huang, Zhuowei
3
Lehto, Xinran Y.
3
Almanza, Barbara
2
Behnke, Carl
2
Fu, Xiaoxiao
2
Aattila, Anna S.
1
Anaya, Gerardo Joel
1
Chen, Chihchien
1
Fan, Alei
1
Hanks, Lydia
1
Im, Jinyoung
1
Jang, Yisak
1
Jiang, Ting
1
Kim, Gaeul
1
Kim, Seontaik
1
Kuo, Pei-jou
1
Lee, Bo-youn
1
Line, Nathaniel D.
1
Lu, Ying
1
Lu, Zhen
1
Magnini, Vincent P.
1
Moon, Hyoungeun
1
Mount, Dan
1
Rest, Jean-Pierre van der
1
Sears, Alan M.
1
Shang, Jennifer
1
So, Kevin Kam Fung
1
Torres, Edwin N.
1
Wang, Chen-Ya
1
Wang, Chen-ya
1
Wang, Xuan Lorna
1
Wu, Luorong
1
Xie, Hui
1
Zhang, Wenqian
1
Zhao, Chen
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International journal of hospitality management
8
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of hospitality marketing & management
3
International journal of contemporary hospitality management
2
Journal of revenue and pricing management
2
International journal of production economics
1
Journal of business research : JBR
1
Journal of travel and tourism marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
The journal of services marketing
1
Tourism management : research, policies, practice
1
Tourism review : the official journal of the AIEST
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ECONIS (ZBW)
27
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1
Self-regulation and "other consumers" at service encounters : a sociometer perspective
Miao, Li
- In:
International journal of hospitality management
39
(
2014
),
pp. 122-129
Persistent link: https://www.econbiz.de/10010389398
Saved in:
2
Guilty pleasure or pleasurable guilt? : affective experience of impulse buying in hedonic-driven consumption
Miao, Li
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
1
,
pp. 79-101
Persistent link: https://www.econbiz.de/10008909472
Saved in:
3
Emotion regulation at service encounters : coping with the behavior of other customers
Miao, Li
- In:
Journal of hospitality marketing & management
23
(
2014
)
1/2
,
pp. 49-76
Persistent link: https://www.econbiz.de/10010358260
Saved in:
4
Customer responses to intercultural communication accommodation strategies in hospitality service encounters
Wang, Chen-Ya
;
Miao, Li
;
Aattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 96-104
Persistent link: https://www.econbiz.de/10011413951
Saved in:
5
Consumers' emotional responses and emotion regulation strategies during multistage waiting in restaurants
Kim, Seontaik
;
Miao, Li
;
Magnini, Vincent P.
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
3
,
pp. 291-318
Persistent link: https://www.econbiz.de/10011486361
Saved in:
6
Consumers' pro-environmental behavior and its determinants in the lodging segment
Miao, Li
;
Wei, Wei
- In:
Journal of hospitality & tourism research : JHTR ; the …
40
(
2016
)
3
,
pp. 319-338
Persistent link: https://www.econbiz.de/10011486371
Saved in:
7
Consumer envy during service encounters
Anaya, Gerardo Joel
;
Miao, Li
;
Mattila, Anna S.
; …
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011524421
Saved in:
8
Complaints and resolutions in a peer-to-peer business model
Moon, Hyoungeun
;
Wei, Wei
;
Miao, Li
- In:
International journal of hospitality management
81
(
2019
),
pp. 239-248
Persistent link: https://www.econbiz.de/10012128338
Saved in:
9
Customer-customer interactions (CCIs) at conferences : an identity approach
Wei, Wei
;
Lu, Ying
;
Miao, Li
;
Cai, Liping A.
;
Wang, Chen-ya
- In:
Tourism management : research, policies, practice
59
(
2017
),
pp. 154-170
Persistent link: https://www.econbiz.de/10011642671
Saved in:
10
Modeling event attendees' experiences during customer-customer encounters (CCEs)
Wei, Wei
;
Miao, Li
;
Cai, Liping A.
;
Adler, Howard
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2085-2102
Persistent link: https://www.econbiz.de/10011783565
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