Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Online Review Characteristics...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
Theorie
30
Theory
28
Customer satisfaction
13
Konsumentenverhalten
12
Kundenzufriedenheit
11
Finanzkrise
10
Beziehungsmarketing
9
China
9
Dienstleistungsqualität
9
Financial crisis
9
Globalization
9
Lender of Last Resort
9
Relationship marketing
9
Service quality
9
Outsourcing
8
Competition
7
Market entry
7
Marketing management
7
Marketingmanagement
7
Pricing strategy
7
USA
7
United States
7
Customer participation
6
Geldpolitik
6
Innovation
6
Lender of last resort
6
Monetary policy
6
Moral Hazard
6
National culture
6
Product quality
6
Unternehmenserfolg
6
Wettbewerb
6
Asymmetric information
5
Asymmetrische Information
5
Brand
5
Currency speculation
5
Entscheidung unter Unsicherheit
5
Financial Crises
5
Firm performance
5
more ...
less ...
Online availability
All
Undetermined
8
Type of publication
All
Article
12
Type of publication (narrower categories)
All
Article in journal
12
Aufsatz in Zeitschrift
12
Language
All
English
12
Author
All
Sivakumar, K.
8
Dong, Beibei
6
Evans, Kenneth R.
2
Jayasimha, K. R.
2
Srivastava, Himanshu Shekhar
2
Zou, Shaoming
2
Cai, Fengyan
1
Choi, Thomas Y.
1
Crawford, Aaron
1
Fang, Eric
1
Feng, Cong
1
Karande, Kiran
1
Lee, Ju-Yeon
1
Li, Mei
1
Merchant, Altaf
1
Rabinovich, Elliot
1
Sivaraman, Manoharan
1
Ye, Jun
1
Zhuang, Mengzhou
1
more ...
less ...
Published in...
All
Journal of service research : JSR
2
The journal of services marketing
2
AMS review : official publication of the Academy of Marketing Science
1
Journal of business research : JBR
1
Journal of consumer marketing
1
Journal of marketing
1
Journal of marketing theory and practice
1
Journal of the Academy of Marketing Science
1
Marketing letters : a journal of research in marketing
1
Production and operations management : an international journal of the Production and Operations Management Society
1
more ...
less ...
Source
All
ECONIS (ZBW)
12
Showing
1
-
10
of
12
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Effect of customer participation on service outcomes : the moderating role of participation readiness
Dong, Beibei
;
Sivakumar, K.
;
Evans, Kenneth R.
;
Zou, …
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 160-176
Persistent link: https://www.econbiz.de/10011283711
Saved in:
2
Recovering coproduced service failures : antecedents, consequences, and moderators of locus of recovery
Dong, Beibei
;
Sivakumar, K.
;
Evans, Kenneth R.
;
Zou, …
- In:
Journal of service research : JSR
19
(
2016
)
3
,
pp. 291-306
Persistent link: https://www.econbiz.de/10011665411
Saved in:
3
Customer participation in services : domain, scope, and boundaries
Dong, Beibei
;
Sivakumar, K.
- In:
Journal of the Academy of Marketing Science
45
(
2017
)
6
,
pp. 944-965
Persistent link: https://www.econbiz.de/10011779550
Saved in:
4
How a customer participates matters : "I am producing" versus "I am designing"
Dong, Beibei
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 498-510
Persistent link: https://www.econbiz.de/10011418354
Saved in:
5
The long-term impact of service empathy and responsiveness on customer satisfaction and profitability : a longitudinal investigation in a healthcare context
Ye, Jun
;
Dong, Beibei
;
Lee, Ju-Yeon
- In:
Marketing letters : a journal of research in marketing
28
(
2017
)
4
,
pp. 551-564
Persistent link: https://www.econbiz.de/10011780865
Saved in:
6
"We earned the coupon together" : the missing link of experience cocreation in shared coupons
Fang, Eric
;
Dong, Beibei
;
Zhuang, Mengzhou
;
Cai, Fengyan
- In:
Journal of marketing
87
(
2023
)
3
,
pp. 451-471
Persistent link: https://www.econbiz.de/10014245145
Saved in:
7
Self-service operations at retail stores : the role of inter-customer interactions
Li, Mei
;
Choi, Thomas Y.
;
Rabinovich, Elliot
;
Crawford, …
- In:
Production and operations management : an international …
22
(
2013
)
4
,
pp. 888-914
Persistent link: https://www.econbiz.de/10009791631
Saved in:
8
Examining loss aversion for quality versus loss aversion for price
Sivakumar, K.
- In:
Journal of marketing theory and practice
19
(
2011
)
3
,
pp. 317-324
Persistent link: https://www.econbiz.de/10009243280
Saved in:
9
Relationships among time orientation, consumer innovativeness, and innovative behavior : the moderating role of product characteristics
Karande, Kiran
;
Merchant, Altaf
;
Sivakumar, K.
- In:
AMS review : official publication of the Academy of …
2
(
2012
)
2/4
,
pp. 108-125
Persistent link: https://www.econbiz.de/10009717334
Saved in:
10
Patterns of product improvements and customer response
Sivakumar, K.
;
Feng, Cong
- In:
Journal of business research : JBR
104
(
2019
),
pp. 27-43
Persistent link: https://www.econbiz.de/10012104895
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
