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~subject:"Consumer behaviour"
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Subject
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Consumer behaviour
Konsumentenverhalten
102
Customer satisfaction
42
Service quality
40
Dienstleistungsqualität
39
Beziehungsmarketing
38
Relationship marketing
38
Kundenzufriedenheit
37
Corporate social responsibility
27
Beschwerdemanagement
24
Complaint management
24
Gastronomie
23
Restaurant industry
23
Corporate Social Responsibility
22
Hotel industry
21
Hotellerie
21
USA
21
United States
21
Emotion
16
Hospitality industry
16
Gastgewerbe
15
Preismanagement
14
Pricing strategy
14
Experiment
13
Customer service
10
Gender
10
Kundenservice
10
Advertising effects
9
CSR
9
Werbewirkung
9
Internet marketing
8
Loyalty program
8
Online-Marketing
8
Viral marketing
8
Virales Marketing
8
Geschlecht
7
Kundenbindungsprogramm
7
Power
7
Advertising
6
Consumer behavior
6
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Online availability
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Undetermined
74
Free
3
Type of publication
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Article
109
Type of publication (narrower categories)
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Article in journal
102
Aufsatz in Zeitschrift
102
research-article
7
Language
All
English
109
Author
All
Mattila, Anna S.
107
Wu, Luorong
12
Liu, Qing
9
Gao, Yixing
8
Hanks, Lydia
8
Choi, Choongbeom
6
Pinto, Diego Costa
6
Shin, Joongwon
6
Fan, Alei
5
Hwang, Yoo Hee
5
Kim, Kyungmin
5
Choi, Sungwoo
4
Miao, Li
4
Shuqair, Saleh
4
Andreu, Luisa
3
Bolton, Lisa E.
3
Herter, Márcia Maurer
3
Luo, Anqi
3
Noone, Breffni M.
3
Viglia, Giampaolo
3
Wirtz, Jochen
3
Xue, Xunyue
3
Yang, Wan
3
Ye, Tian
3
Chen, Feier
2
Cranage, David
2
Ro, Heejung
2
Song, Myungkeun
2
Wang, Chen-Ya
2
Yang, Bi
2
Yang, Hyunjoo
2
Almanza, Barbara
1
Anaya, Gerardo Joel
1
Atanga, Barbara Apaalabono
1
Bogicevic, Vanja
1
Borges, Adilson
1
Casado-Díaz, Ana B.
1
Casidy, Riza
1
Chen, Qimei
1
Choi, Sunmee
1
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Published in...
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International journal of hospitality management
29
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of business research : JBR
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
The journal of services marketing
7
Journal of Services Marketing
6
Cornell hospitality quarterly : CQ
5
International journal of contemporary hospitality management
5
Journal of hospitality marketing & management
5
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
European journal of marketing
1
International journal of revenue management : IJRM
1
Journal of Service Management
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
The journal of product & brand management
1
Tourism management : research, policies, practice
1
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Source
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ECONIS (ZBW)
102
Other ZBW resources
7
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1
Visual design, message content, and benefit type : the case of a cause-related marketing campaign
Gao, Yixing
;
Wu, Luorong
;
Shin, Joongwon
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
5
,
pp. 761-779
Persistent link: https://www.econbiz.de/10012230370
Saved in:
2
When organic food choices shape subsequent food choices : the interplay of gender and health consciousness
Shin, Joongwon
;
Mattila, Anna S.
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 94-101
Persistent link: https://www.econbiz.de/10011981836
Saved in:
3
In search of diners responsive to health cues : insights from U.S. consumers
Shin, Joongwon
;
Mattila, Anna S.
- In:
International journal of hospitality management
82
(
2019
),
pp. 260-269
Persistent link: https://www.econbiz.de/10012121733
Saved in:
4
Healthy taste of high status : signaling status at restaurants
Shin, Joongwon
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 40-52
Persistent link: https://www.econbiz.de/10012158120
Saved in:
5
Sustainable business-and-industry foodservice : consumers' perception and willingness to pay a premium in South Korea
Kim, So-yŏng
;
Yoon, Jihyun
;
Shin, Joongwon
- In:
International journal of contemporary hospitality management
27
(
2015
)
4
,
pp. 648-669
Persistent link: https://www.econbiz.de/10011326573
Saved in:
6
Diners' responses to talent vs. effort of restaurant employees
Hwang, Yoo Hee
;
Shin, Joongwon
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012585668
Saved in:
7
Corporate volunteering programs and conumer perceptions : a information processing perspective
Mattila, Anna S.
- In:
The journal of services marketing
27
(
2013
)
7
,
pp. 572-578
Persistent link: https://www.econbiz.de/10010231168
Saved in:
8
Do women like options more than men? : an examination in the context of service recovery
Mattila, Anna S.
- In:
The journal of services marketing
24
(
2010
)
7
,
pp. 499-508
Persistent link: https://www.econbiz.de/10008749977
Saved in:
9
Perceived fairness of price differences across channels : the moderating role of price frame and norm perceptions
Choi, Sunmee
;
Mattila, Anna S.
- In:
Journal of marketing theory and practice
17
(
2009
)
1
,
pp. 37-47
Persistent link: https://www.econbiz.de/10003793483
Saved in:
10
Consumer goals and the service encounter : evaluating goal importance and the moderating effect of goal progress on satisfaction formation
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
2
,
pp. 247-268
Persistent link: https://www.econbiz.de/10003978775
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