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Modeling reputation as a time-series : evaluating the risk of purchase decisions on eBay
Hayne, Stephen C.; Wang, Haonan; Wang, Lu - In: Decision sciences : DS 46 (2015) 6, pp. 1077-1107
Persistent link: https://www.econbiz.de/10011477007
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C2C interaction in the online review system : effect of other customers' responses on subsequent review volume
Zhang, Min; Wang, Lu; Li, Yiwei; Wang, G. Alan - In: Tourism management : research, policies, practice 93 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10013366151
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Examining the energizing effects of humor : the influence of humor on persistence behavior
Cheng, David; Wang, Lu - In: Journal of business and psychology 30 (2015) 4, pp. 759-772
Persistent link: https://www.econbiz.de/10011413487
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Attributions of blame for customer mistreatment : implications for employees' service performance and customers' negative word of mouth
Garcia, Patrick Raymund James M.; Restubog, Simon Lloyd D. - In: Journal of vocational behavior 110 (2019) 1, pp. 203-213
Persistent link: https://www.econbiz.de/10012059952
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The impact of privacy violations on subsequent consumer preferences for anthropomorphized products
Liu, Xinyan; Wang, Lu; Liu, Xiaowen; Zhai, Xiuxiu - In: Journal of business research : JBR 174 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10014548022