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An intersectionality framework for transformative services research
Corus, Canan; Saatcioglu, Bige - In: The service industries journal 35 (2015) 7/8, pp. 415-429
Persistent link: https://www.econbiz.de/10011337120
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Patients' experience sharing in online social media communities : a base-of-the-pyramid perspective
Akareem, Husain Salilul - 2021
Persistent link: https://www.econbiz.de/10012804784
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In-home service consumption : a systematic review, integrative framework and future research agenda
Tsiotsou, Rodoula H.; Boukis, Achilleas - In: Journal of business research : JBR 145 (2022), pp. 49-64
Persistent link: https://www.econbiz.de/10013197878
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Customers' cognitive patterns of assurance : a dual apporach
Vassiliadis, Chris; Priporas, Constantinos-Vasilios; … - In: The service industries journal 33 (2013) 13/14, pp. 1242-1259
Persistent link: https://www.econbiz.de/10010205353
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Service quality and acculturation : advancing immigrant healthcare utilization
Davis, Kathryn Simons; Mohan, Mayoor; Rayburn, Steven W. - In: The journal of services marketing 31 (2017) 4/5, pp. 362-372
Persistent link: https://www.econbiz.de/10011742696
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Assessing the role of consumer experience, engagement, and satisfaction in healthcare services : a two-stage reflective-formative measurement using pls-sem
Senapati, Shubham; Panda, Rajeev Kumar - In: Services marketing quarterly 45 (2024) 1, pp. 55-82
Persistent link: https://www.econbiz.de/10014513538
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Unpacking the influencing factors of telehealth usage among older consumers
Sheng, Xiaojing; Martirosyan, Yuri; Hossain, Khondoker … - In: Health marketing quarterly 41 (2024) 1, pp. 95-111
Persistent link: https://www.econbiz.de/10014575148
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A comparison of consumer perceptions towards smart homes in the UK, Germany and Italy : reflections for policy and future research
Balta-Ozkan, Nazmiye; Amerighi, Oscar; Boteler, Benjamin - In: Technology analysis & strategic management 26 (2014) 10, pp. 1176-1195
Persistent link: https://www.econbiz.de/10010502873