This paper studies a dynamic principal-agent setting in which the principal needs to dynamically schedule an agent to work or rest. When the agent is motivated to work, the arrival rate of a Poisson process increases, which increases the principal's payoff. Resting, on the other hand, serves as...

We consider a stylized incentive management problem over an infinite time horizon, where the principal hires an agent to provide services to customers. Customers request service in one of two ways: either via an online or a traditional, offline, channel. The principal does not observe the...

Consider a setting in which a principal induces effort from an agent to reduce the arrival rate of a Poisson process of adverse events. The effort is costly to the agent, and unobservable to the principal, unless the principal is monitoring the agent. Monitoring ensures effort but is costly to...