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Customer experience
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Gómez-Suárez, Mónica
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Veloso, Mónica
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Cruz Roche, Ignacio
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Díaz-Martín, Ana M.
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Quinones, Myriam
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Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
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International journal of contemporary hospitality management
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Enhancing social media engagement by the hospitality industry : the power of customer experience dimensions
Gómez-Suárez, Mónica
;
Veloso, Mónica
- In:
Journal of vacation marketing
30
(
2024
)
2
,
pp. 311-326
Persistent link: https://www.econbiz.de/10014631946
Saved in:
2
Designing Facebook publications focused on hotel customer experience : how to improve brand attitude and booking intention
Gómez-Suárez, Mónica
;
Veloso, Mónica
- In:
Brand, Label, and Product Intelligence : Second …
,
(pp. 247-258)
.
2022
Persistent link: https://www.econbiz.de/10013338086
Saved in:
3
Customer experience in the hotel industry : a systematic literature review and research agenda
Veloso, Mónica
;
Gómez-Suárez, Mónica
- In:
International journal of contemporary hospitality management
35
(
2023
)
8
,
pp. 3006-3028
Persistent link: https://www.econbiz.de/10014314899
Saved in:
4
Technology : a strategic imperative for successful retailers
Quinones, Myriam
;
Gómez-Suárez, Mónica
;
Cruz Roche, …
- In:
International journal of retail and distribution management
51
(
2023
)
4
,
pp. 546-566
Persistent link: https://www.econbiz.de/10014281083
Saved in:
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