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~subject:"Customer integration"
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CUSTOMER RELATIONSHIP MANAGEME...
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Customer integration
Relationship marketing
25,528
Beziehungsmarketing
25,511
Consumer behaviour
9,012
Konsumentenverhalten
9,011
Customer satisfaction
5,477
Kundenzufriedenheit
5,465
Service quality
3,959
Dienstleistungsqualität
3,954
Brand management
2,584
Markenführung
2,582
Deutschland
2,351
Germany
2,298
Kundenmanagement
2,283
Theory
2,257
Theorie
2,256
Lieferantenmanagement
2,220
Supplier relationship management
2,220
Social Web
2,079
Social web
2,079
Marketingmanagement
1,930
Marketing management
1,905
Markenimage
1,898
Brand image
1,895
Electronic Commerce
1,798
E-commerce
1,670
Online-Marketing
1,622
Internet marketing
1,597
Kundenwert
1,545
Kundenintegration
1,490
Customer value
1,486
Vertrauen
1,402
Confidence
1,390
Einzelhandel
1,357
Retail trade
1,342
Brand
1,282
Online retailing
1,270
Online-Handel
1,269
Markenartikel
1,268
Customer service
1,175
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Undetermined
886
Free
150
Type of publication
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Article
1,297
Book / Working Paper
192
Type of publication (narrower categories)
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Article in journal
1,151
Aufsatz in Zeitschrift
1,151
Aufsatz im Buch
149
Book section
149
Hochschulschrift
52
Thesis
33
Collection of articles of several authors
30
Sammelwerk
30
Aufsatzsammlung
28
Graue Literatur
23
Non-commercial literature
23
Case study
14
Fallstudie
14
Arbeitspapier
10
Working Paper
10
Conference paper
5
Guidebook
5
Konferenzbeitrag
5
Ratgeber
5
Konferenzschrift
4
Collection of articles written by one author
2
Conference proceedings
2
Festschrift
2
Handbook
2
Handbuch
2
Sammlung
2
Accompanied by computer file
1
Bibliografie enthalten
1
Bibliography included
1
Checkliste
1
Elektronischer Datenträger als Beilage
1
Lehrbuch
1
Systematic review
1
Textbook
1
Übersichtsarbeit
1
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English
1,361
German
132
Polish
1
Author
All
Hollebeek, Linda D.
28
Brodie, Roderick J.
13
Conduit, Jodie
12
Reichwald, Ralf
11
Piller, Frank T.
10
Kumar, V.
9
Bruhn, Manfred
8
Jaakkola, Elina
8
Rather, Raouf Ahmad
8
Büttgen, Marion
7
Hajli, Nick
7
Malthouse, Edward C.
7
Rahman, Zillur
7
Busser, James A.
6
Harrigan, Paul
6
Islam, Jamid Ul
6
Johnson, Lester W.
6
Khan, Imran
6
Morgan, Todd
6
Plewa, Carolin
6
Schaarschmidt, Mario
6
Shulga, Lenna V.
6
Alexander, Matthew
5
Behnam, Mohsen
5
Carlson, Jamie
5
Clark, Moira K.
5
Edvardsson, Bo
5
Fließ, Sabine
5
Gligor, David
5
Ihl, Christoph
5
Itani, Omar S.
5
Jacob, Frank
5
Kaufmann, Hans Rüdiger
5
Kleinaltenkamp, Michael
5
Le Nguyen Hau
5
Leckie, Civilai
5
Loureiro, Sandra Maria Correia
5
Prentice, Catherine
5
So, Kevin Kam Fung
5
Verhoef, Peter C.
5
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Springer Fachmedien Wiesbaden
6
Technische Universität Braunschweig
2
Arbeitsgemeinschaft für Marketing
1
Freie Universität Berlin
1
Förderverein des Centers for Digital Technology and Management e.V.
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
International Conference on Services Management <North Cyprus)>
1
Panepistēmio Kypru / Department of Economics
1
Salzburg Research Forschungsgesellschaft
1
Springer Gabler <Firma>
1
Swisscom
1
Uni-Edition GmbH
1
Universität Stuttgart
1
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
ayway media GmbH
1
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Published in...
All
Journal of business research : JBR
86
Journal of retailing and consumer services
57
Industrial marketing management : the international journal for industrial and high-tech firms
36
The journal of services marketing
30
Journal of service management
28
Journal of strategic marketing
23
International journal of hospitality management
22
The journal of business & industrial marketing
21
SpringerLink / Bücher
20
The service industries journal
19
Journal of marketing management : MM
15
Customer engagement : contemporary issues and challenges
14
Journal of service research : JSR
14
Journal of the Academy of Marketing Science
14
Marketing intelligence & planning
14
The journal of product & brand management
14
Journal of service research
13
Service business
13
Handbook of research on customer engagement
11
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Tourism management : research, policies, practice
11
European journal of marketing
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
Services marketing quarterly
10
International journal of contemporary hospitality management
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Journal of service theory and practice : JSTP
9
Journal of hospitality marketing & management
8
Journal of internet commerce
8
Journal of marketing
8
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
The journal of brand management : an international journal
8
Business horizons
7
Journal of service theory and practice
7
Marketing theory
7
Cogent business & management
6
Gabler Edition Wissenschaft
6
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Source
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ECONIS (ZBW)
1,489
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1
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1
The role of knowledge acquisition in facilitating customer involvement in product development : examining the mediation effect of absorptive capacity
Dahiyat, Samer E.
;
Al-Zu'bi, Zu'bi M. F.
- In:
International journal of learning and change : IJLC
6
(
2012
)
3/4
,
pp. 171-206
Persistent link: https://www.econbiz.de/10009700499
Saved in:
2
Customer knowledge in (co)creation of product : a case study of IKEA
Koniorczyk, Grażyna
- In:
Journal of economics & management
22
(
2015
)
4
,
pp. 107-120
Persistent link: https://www.econbiz.de/10011534384
Saved in:
3
The role of users and customers in digital innovation : insights from B2B manufacturing firms
Abrell, Thomas
;
Pihlajamaa, Matti
;
Kanto, Laura
;
Vom …
- In:
Information & management : the internat. journal of …
53
(
2016
)
3
,
pp. 324-335
Persistent link: https://www.econbiz.de/10011480556
Saved in:
4
How customer knowledge affects exploration : generating, guiding, and gatekeeping
Sihvonen, Antti
;
Luoma, Jukka
;
Falk, Tomas
- In:
Industrial marketing management : the international …
94
(
2021
),
pp. 90-105
Persistent link: https://www.econbiz.de/10012513123
Saved in:
5
To what extent does a knowledge-intensive business service firm need customer knowledge integrative activities? : the case of DigiCAP
Kim, Jong-Seok
- In:
International journal of services technology and …
27
(
2021
)
1/2
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012503721
Saved in:
6
The role of customer and user knowledge in internal corporate venturing : the viewpoint of the corporate entrepreneur
Abrell, Thomas
;
Durstewitz, Markus
- In:
International journal of technology management : IJTM
71
(
2016
)
3/4
,
pp. 171-185
Persistent link: https://www.econbiz.de/10011685158
Saved in:
7
Empowering organizations through customer knowledge acquisition : an empirical study in Mexico
Gómez Reynoso, Juan Manuel
;
Al-Busaidi, Kamla Ali
- In:
International journal of knowledge management : IJKM ; …
15
(
2019
)
3
,
pp. 83-102
Persistent link: https://www.econbiz.de/10012110830
Saved in:
8
Customer-knowledge enabled innovation : an empirical assessment
Xin, Wen
;
Zeng, Jianqiu
;
Shahzad, Khuram
;
Salam, Shafaq
; …
- In:
Human systems management : HSM
38
(
2019
)
2
,
pp. 179-196
Persistent link: https://www.econbiz.de/10012035560
Saved in:
9
A capabilities-based service development process for industrial manufacturers
Helm, Roland
;
Graf, Yvonne
- In:
International journal of knowledge management studies : …
9
(
2018
)
1
,
pp. 85-102
Persistent link: https://www.econbiz.de/10011874957
Saved in:
10
Customer knowledge acquisition in Omani organizations
Al-Busaidi, Kamla Ali
- In:
International journal of knowledge management : IJKM ; …
16
(
2020
)
4
,
pp. 63-80
Persistent link: https://www.econbiz.de/10012427461
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